Tom Hamme | Page 3

Recently bought an used truck from Tom and it was a good experience. Reading some of the reviews I was a little hesitant but Tom took care of us even making sure that the process was fast before the afterma experience. Reading some of the reviews I was a little hesitant but Tom took care of us even making sure that the process was fast before the aftermath traffic More

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Tom is the best 💯💯quick and easy and friendly will definitely come back to get another car definitely come back to get another car More

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Great dealership and customer services; recently, I purchased a Hyundai Tucson from the Hyundai dealership in Towson, MD, and Tom Hamme was terrific at his job, patient, good nature, knowledgeable, and purchased a Hyundai Tucson from the Hyundai dealership in Towson, MD, and Tom Hamme was terrific at his job, patient, good nature, knowledgeable, and easy to speak with. He went above and behind to get us what we wanted and needed. He and his team worked with my fiancé and me to help us get this fantastic car and give us a great deal. We are thrilled with our Hyundai Tucson and how Tom dealt pretty with us. A big thank you to him and his team, which made this experience enjoyable, and we are looking forward to working with them in the future. Highly recommend the dealership, and please go and ask for Tom Hamme, one of the best people to take care of your needs. Thank you, and have a good year ahead. I appreciate you. More

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Tom Hamme is an excellent salesman. Very informative. Very helpful. Found my car first try. This place is awesome. Very informative. Very helpful. Found my car first try. This place is awesome. More

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I'm not happy with the service I've received from Heritage Hyundai at all. I brought a 2017 Buick Enclave from them last June. I took it in for an oil change in early October, by mid November, my veh Heritage Hyundai at all. I brought a 2017 Buick Enclave from them last June. I took it in for an oil change in early October, by mid November, my vehicle was leaking oil from the filter they installed. I tried to get in contact with them, I left numerous messages, contacted the 1-800 number and no one returned my calls. I had to wait for the appointment they set for me in January. When my appointment came, I told the guy about the issues I was having with my vehicle and I let him know it was burning gas. He looked and smiled and replied; "I have to take it to another dealer for them to look at it. About three weeks later, I started to have transmission issues. When I went back to ask about my warranty, I found out I just went over the 12,000 mile warranty and was instructed to buy a new warranty or trade (and accrue more debt) . I took my vehicle to a mechanic whom told me my transmission did not have much fluid in it and it has internal issues. So now I have this vehicle ( which I strongly believe I over paid for) that needs to have a transmission rebuild or replace ($5,100 out of pocket). I haven't driven my vehicle in almost a month and a half because a lot repair shops are busy. It's been been in a transmission repair shop for the last week and trust I'm not happy at all about paying to get it fix. More

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I recently visited Heritage Hyundai Towson in order to purchase a Genesis, which I had leased for 3 years. Tom Hamme assisted with his portion of the necessary details with patience, good nature, and eff purchase a Genesis, which I had leased for 3 years. Tom Hamme assisted with his portion of the necessary details with patience, good nature, and efficiency. Thanks, Tom! More

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As we travel trough life, every once in a while, we meet someone who far exceeds our expectations- and Tom Hamme is that guy. Knowledgeable, skilled, thoughtful and considerate, Tom guided us through the sa someone who far exceeds our expectations- and Tom Hamme is that guy. Knowledgeable, skilled, thoughtful and considerate, Tom guided us through the sales process in a way that sets the standard for how people should be treated. From the moment we first sat down, to the follow up call to make sure the car was exactly right for us, Tom treated us like family and I would gladly recommend him to anyone in the car buying process- he truly stands head and shoulders above the rest! More

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Tom Hamme is a wonderful salesperson and always a pleasure to work with over several years. Hope he remains for many more! Thank you Tom, Ray Salamone pleasure to work with over several years. Hope he remains for many more! Thank you Tom, Ray Salamone More

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Thomas Hamme was excellent to deal with and was very knowledgeable and thorough with our purchase. knowledgeable and thorough with our purchase. More

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Priced at MSRP for the Ioniq 5 when others were marking it up $2500 so they were at least fair on the price. But they forced me to pick up the car within 24 hours or they would refund the deposit and sell it up $2500 so they were at least fair on the price. But they forced me to pick up the car within 24 hours or they would refund the deposit and sell it to someone else- I drove 320 miles round trip in the rain to get the car. I wanted to pick it up two days later but they flatly refused! A little more flexibility on the car delivery would have been great. Then the two hours of delivery time in the dealership for an all cash sale was a waste of my time- not ever buying fabric protection! More

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