Tom Henschel | Page 37

Great team I got lucky and was greeted by Jose Flores. What a great car buying experience i had with him. I suggest to ask for him. A very helpful and knowledgea I got lucky and was greeted by Jose Flores. What a great car buying experience i had with him. I suggest to ask for him. A very helpful and knowledgeable guy.a great dealer with a great team. More

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Perfect Car Buying Experience Thomas went above and beyond to make my car buying experience quick and easy. He was able to beat another dealers offer and was motivated to make my c Thomas went above and beyond to make my car buying experience quick and easy. He was able to beat another dealers offer and was motivated to make my car buying experience as simple as possible. Matched the price I wanted, no questions asked. No high pressure sales and very informative with all of the features on the car. More

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New 2016 CRV Purchase Lindsey Davis - Excellent !!!. Would of never known she had only been working for Manly for 2 weeks. Very confident and knowledgeable. She listene Lindsey Davis - Excellent !!!. Would of never known she had only been working for Manly for 2 weeks. Very confident and knowledgeable. She listened to what I wanted and how I wanted it and followed through perfectly. I have very little spare time to sit and haggle with a Sales Person for any type of purchase I make. Either you want my business or you don't. Manly Honda gave me a felling that it was more about the "customer" and less about "how much can I make off this sale". Great Job!! More

by NADENE.DESHERA Verified Customer Verified Customer

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Cannot recommend This week I purchased a Subaru Forester from Manly Honda. I traded in a Civic, and I got a fair but not great amount for my trade in. I worked with Ma This week I purchased a Subaru Forester from Manly Honda. I traded in a Civic, and I got a fair but not great amount for my trade in. I worked with Mark, who was straightforward and patient, though he knew almost nothing about the car he sold me. I like that Manly has prices posted on the vehicles and online, and I felt that Mark was honest and fair in negotiating a selling price for the vehicle. HOWEVER, the car was dirty inside when we drove it. I asked when we first sat in it, if they would detail it if I purchased it. Mark said, "Yes, of course. Just point out where you see something you need cleaned." Nothing needed pointing out to any aware observer. There were spills inside each rear door, food crumbs (and even a whole soybean) in the console and on the floor, a spill on the emergency brake and on the floor behind the passenger front seat. There were crumbs and food particles on the rear seats, and the back mat for the hatchback was filthy. I asked FIVE more times about detailing. After the test drive, when bringing a friend down to check out the vehicle, when leaving to have a coffee break to do some thinking, when I came back to finalize the purchase (all on the same day), and I was told it would be done while I went through the LONG financing wait. When I finally got my vehicle after 90 minutes at the finance department, it was almost 8pm and my car was STILL dirty. Mark told me he couldn't see where it was dirty, and then told me that "They can't get EVERYTHING off." I proceeded to show him how I could wipe some of the mess off with my finger and that the soybean (and other crumbs) were still there. He then told me I could bring it back if I wanted to leave it for a couple of hours, but he still couldn't promise it would be "perfect" because the folks working in the shop don't speak English and he doesn't speak Spanish. I am not looking for perfection. Just a clean car. This one wasn't even vacuumed. I have not returned to spend another two hours waiting, because I live 45 minutes away and don't just have 3.5 hours to give up for them to do what they should have done in the first place. More

by MSSD Verified Customer Verified Customer

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The best dealer ever. I can't say enough of how grateful I am for Julie Dormire. If you want a car new or used car she is the one to find it for you and if you need help I can't say enough of how grateful I am for Julie Dormire. If you want a car new or used car she is the one to find it for you and if you need help with your credit, she will get it done no matter what. I needed a car and help with my credit and Julie made it happen. It is a blessing to know that the person you are working with is honest , caring and true to there word. Julie will all ways be the person I come to when I need a car. She is the BEST . !!! More

by MLOYD707 Verified Customer Verified Customer

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making it work!! Julie Dormire and Tom Henschel, went to bat for this first time buyer. Smart Julie, and Wise Tom worked through some road blocks with skill and at th Julie Dormire and Tom Henschel, went to bat for this first time buyer. Smart Julie, and Wise Tom worked through some road blocks with skill and at the end of the day the outcome, we got the"right" fit . Thank you again; Kathy O'Rourke More

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happy customer and new owner of Honda CRV Our experience with Tom Larson was great. From the initial phone conversation to the moment we drove away in our new Honda CRV, we were given great se Our experience with Tom Larson was great. From the initial phone conversation to the moment we drove away in our new Honda CRV, we were given great service, helpful advice, and even notable kindness to our 4-year old kiddo who came along. Tom helped us narrow down our preferences and then compare various options, including HRVs and used CRVs. Once we decided on the model, he went with us on a test drive (in what ended up being our new car!), and he helped us notice key features of the car and patiently answered all our questions. We felt like we were able to get a good deal on the car, and then we could still afford some coverage, which is helpful in the long run. What I liked most about working with Tom was how thorough and patient he was to help us understand our new car and to make us feel comfortable with each decision. I also want to mention the facility--There is a kids area that has books, toys, and 2 ipads, so it helped us immensely to have a place for our child to play while we handled all the paperwork. Tom was helpful in bringing over the papers that I needed to sign while I watched my kiddo, and to top it off, he was really engaging with her, making the whole experience one of learning and enjoyment for her, and a car purchase success for us! Thanks Tom and thanks Manly Honda! More

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Super friendly and low pressure! I had a really great experience purchasing a car with Tom's help. He went out of his way to accommodate my schedule, and he's a really friendly and ho I had a really great experience purchasing a car with Tom's help. He went out of his way to accommodate my schedule, and he's a really friendly and honest guy. Everyone I talked to at Manly seemed to have customer service as their first priority, and I never felt pressured at all. More

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Very good experience Very smooth transaction and easy to set up whole deal without wasting much time. Would do business with dealer again for my next purchase and future p Very smooth transaction and easy to set up whole deal without wasting much time. Would do business with dealer again for my next purchase and future purchases More

by AHNEZ916 Verified Customer Verified Customer

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Pleasant, low pressure Salesperson, Mark Fladseth, was easy-going and very knowledgeable about the new CR-V cars. He was patient with our questions and knew his stuff. Mark Salesperson, Mark Fladseth, was easy-going and very knowledgeable about the new CR-V cars. He was patient with our questions and knew his stuff. Mark was up front about the price and discounts we could get from Manly. It was a better price than our credit union could get. We settled on the model, colors, etc. and he was able to find the car for us within a day. He carefully went through all the features of our car before we went to see the sales manager to pay for the car. We would have no reservations recommending Manly Honda based on our car buying experience. More

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