Tom Laigaie
Tom Laigaie at Sloane Toyota of Glenside

Tom Laigaie | Page 27

Business Manager

Sloane Toyota of Glenside

503 N Easton Road
Glenside, PA 19038

Contact Me
4.9
372 Reviews

Dealership Experience

18 yrs, 5 mos

Industry Experience

31 yrs, 3 mos

Languages Spoken

English English

4.9

372 Reviews

Write a Review

372 Reviews of Tom Laigaie

November 19, 2021

Dealership Rating
Employee Rating

Arthur Pace made me feel comfortable and confident about my car purchase. I would definitely recommend anyone looking for a car to ask for him! More

by Cee
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arthur Pace

Nov 23, 2021

Sloane Toyota of Glenside responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Thank you for choosing Sloane Toyota of Glenside! Sincerely, Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400

November 17, 2021

Dealership Rating
Employee Rating

I asked for the Sirius XM to be added to my infotainment system and it was not. They had my car for a full day and did not complete the job or communicate that they were unable to do so. More

by antrom.gowans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Tunkel

Nov 18, 2021

Sloane Toyota of Glenside responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, David Meyrick Service Manager Sloane Toyota Glenside 215-885-5400

Nov 18, 2021

antrom.gowans responded

If I could change my response I would. I spoke to a manager today, who FINALLY answered my question and made me feel valued in my experience. I don't remember his name, but it took 3-5 minutes and the issue was resolved.

November 10, 2021

Dealership Rating
Employee Rating

Contacted the Dealership regrading the 2022 Toyota Corolla. As we were looking to buy our second car. When looking at the price breakdown. I found that they had tons of hidden fees and scam dealer ma More

by john
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Don Kim, Nick Todd, Thom Leibowitz , Anessa Thomas

November 03, 2021

Dealership Rating
Employee Rating

It was one of the most pleasant buying experiences for a car. The team was friendly, there were no hidden fees and the certified used vehicle I purchased was amazing. Eric was friendly and made the purchas More

by chefjch1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Tunkel

Nov 05, 2021

Sloane Toyota of Glenside responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Thank you for choosing Sloane Toyota of Glenside! Sincerely, Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400

November 01, 2021

Dealership Rating
Employee Rating

Robel kept me informed on the progress of searching for and acquiring my vehicle. Trading in my car was quick and easy. More

by Ray H
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robell Teklu

Nov 01, 2021

Ray H responded

Cathy also kept contact with me after I searched for cars on Internet.

October 13, 2021

Dealership Rating
Employee Rating

Mr. Pace and Mr. Tunkel were pleasant, honest, patient and attentive to my car needs More

by rmpalmer2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arthur Pace , Eric Tunkel

Oct 15, 2021

Sloane Toyota of Glenside responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Thank you for choosing Sloane Toyota of Glenside! Sincerely, Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400

October 13, 2021

Dealership Rating
Employee Rating

They were so friendly and helpful and went out of there way to help this is the best experience I have had with a car dealership More

by Cherylkocielski
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robell Teklu

Oct 15, 2021

Sloane Toyota of Glenside responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Thank you for choosing Sloane Toyota of Glenside! Sincerely, Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400

October 11, 2021

Dealership Rating
Employee Rating

Arthur was Truly AMAZING! Kind, patient, understanding. He made this process super simple. Thank You More

by Breezy255
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arthur Pace

Oct 13, 2021

Sloane Toyota of Glenside responded

Thank you for writing about your visit with us! I am happy to hear that Arthur was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Thank you for choosing Sloane Toyota of Glenside! Sincerely, Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400

October 05, 2021

Dealership Rating
Employee Rating

Hit a snag with the car i wanted to get and getting insurance instantly and tom helped me out right away and showed me cars close to what i was looking for and was not dissapointed and got me hooked up More

by machojr5060
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Appel, Thom Leibowitz

Oct 07, 2021

Sloane Toyota of Glenside responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Thank you for choosing Sloane Toyota of Glenside! Sincerely, Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400

October 05, 2021

Dealership Rating
Employee Rating

Sloane Toyota is people-friendly, knowledgeable, patient and they won't force you to sign anyting. More

by Cchildcoco
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Appel, Arthur Pace

Oct 07, 2021

Sloane Toyota of Glenside responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Thank you for choosing Sloane Toyota of Glenside! Sincerely, Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400

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