Tom Lombardo
Tom Lombardo at Germain Toyota of Columbus

Tom Lombardo | Page 9

Business Manager

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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133 Reviews

Hi, my name is Tom Lombardo; Business Manager here at Germain Toyota of Columbus. I joined the Germain team in March of 2015 bringing with me sales experience from Harley Davidson and the Real Estate market. I believe in a pressure-free sales process and finding the best package to protect you and your family’s investment not only now but for your future purchases. I was Born and raised in Columbus, OH GO BUCKS! As you can tell one of my favorite things is the Ohio State Buckeyes as well as the fall season. I graduated from Pickerington Central, CSCC and Franklin University. In my free time, I enjoy spending time with family and friends. The most played songs on my playlist are anything by Tim McGraw and mostly anything else Country. I enjoy relaxing to these sounds in my favorite vacation spot which is any place with sunshine, beach and cold drinks. My favorite Toyota is the TRD PRO 4Runner, I like this vehicle so much I just had to purchase one in 2018. I'm always here to assist you.

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133 Reviews

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133 Reviews of Tom Lombardo

December 18, 2019

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Employee Rating

Great experience! Linda made the process easy to understand and straightforward. They were able to find me the perfect truck! Very much recommended for whatever vehicle you need! More

by Ben
Recommend Dealer
Yes

Other Employees Tagged: Linda Edwards

Dec 18, 2019

Germain Toyota of Columbus responded

Our team is happy to know that Linda took excellent care of you and that you are comfortable recommending others. Best Regards, Rich Newsome General Manager

December 16, 2019

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I had a an excellent experience except the financing. I had excellent experience with Mr. Jason. However, the finance guy, Tom, sold me an extra warranties which I made it clear I didn't want to have. I f More

by TEWODROS_WMICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Eastwood, Jason Gregory

Dec 17, 2019

Germain Toyota of Columbus responded

We apologize for any misunderstanding during your visit. It is not the practice of our dealership to add any items not approved by our customers as we are here to ensure your complete satisfaction. Our staff has made any necessary corrections. Best Regards, Rich Newsome General Manager

November 19, 2019

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The dealership had a large inventory and I was able to find the vehicle I was interested in. I visited several dealerships prior to Germain Toyota and could not find a car I was truly interested in. T More

by dj.brannon
Recommend Dealer
Yes

Other Employees Tagged: AJ Castin , Rich Newsome

Nov 19, 2019

Germain Toyota of Columbus responded

Thank you for allowing AJ and our team the opportunity to assist you. Here at Germain, we focus on delivering "The Right Car, The Right Price, The Right Way". Enjoy the road in your new car. Best Regards, Rich Newsome General Manager

November 14, 2019

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Perfect Mr. Jackson was very helpful, knowledgable of the transition and made me feel very comfortable. His service will be passed along. Thank you so much. More

by agy5709
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Omar Jackson, Rich Newsome

Nov 15, 2019

Germain Toyota of Columbus responded

Thank you for your business and the kind words about your experience working with Omar. Please let us know if you need anything further. Best Regards, Rich Newsome General Manager

October 17, 2019

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Great experience as usual I have purchased the last 2 of my 3 vehicles from Germain Toyota. They are my go to dealership and I regret not going to them for my previous vehicle. More

by Luke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Close

Oct 17, 2019

Germain Toyota of Columbus responded

Congratulations on your new car. We appreciate your continued business and look forward to assisting your wife when she finds herself in the market. Best Regards, Rich Newsome General Manager

October 15, 2019

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Excellent Amanda is wonderful she is the right person to see, she’ll take care of you, we are loving our new car, will definitely go there again in the future. More

by Lulu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Lobach

Oct 16, 2019

Germain Toyota of Columbus responded

Our team is thrilled to know you enjoyed working with Amanda. We thank you for your business and kind words. Best Regards, Rich Newsome General Manager

October 08, 2019

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Salesman was very accommodating. I will definitely recommend Germaine Toyota. I was concerned how the car rode on freeway. Car was sent to shop for wheel balance and issue was resol More

by Patepu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Gregory

Oct 09, 2019

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota for your recent automotive needs. We look forward to our continued relationship. Best Regards, Rich Newsome General Manager

September 30, 2019

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We came in to purchase a car after our other vehicle was totaled. No pressure sales. Listened to what we wanted, what we needed, and answered our questions. They worked with us and gave us a good deal. Than More

by Mmb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: AJ Castin, John Woody

Oct 01, 2019

Germain Toyota of Columbus responded

We are sorry to learn of your accident and were pleased we were able to be of assistance to you during this time. Enjoy the road in your new Toyota. Please let us know if you need anything further. Best Regards, Rich Newsome General Manager

September 18, 2019

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Excelente!!! Traded both my cars and got new ones in matter of hours.!!! Excellent service from Aj Casting and Tom Lombardo great working with those two. I recomme More

by Alvarez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: AJ Castin

Sep 19, 2019

Germain Toyota of Columbus responded

Your complete satisfaction at every touchpoint is our ultimate goal. We appreciate your business and thank you for the kind recommendation for AJ. Best Regards, Rich Newsome General Manager

September 04, 2019

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Wonderful experience I recently purchased a new Camry. Tom was amazing at going over the warranty options and he truly seemed interested in my purchase and the protection More

by Camile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2019

Germain Toyota of Columbus responded

Congratulations on your new Camry and thank you for sharing your positive experience. Best Regards, Rich Newsome General Manager

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