I have enjoyed 26 years of working as a Mercedes Benz rep and assisting our customers with their automotive needs. I feel a genuine feeling of satisfaction and happiness knowing I have helped people needing assistance and being able to put a smile on their face.
Read moreDealership Experience
13 yrs, 8 mos
Industry Experience
38 yrs, 3 mos
731 Reviews
Write a Review731 Reviews of Tom Lood
September 17, 2022
Fantastic service and help from everyone, especially Thomas Lood and Eddie Garcia my service reps. Thomas Lood and Eddie Garcia my service reps. More
Other Employees Tagged: Eddie Garcia
September 16, 2022
Efficient and friendly service. Knowledgeable advisor who offers honest advice. Communication was consistent and service was completed as quickly as possible. Knowledgeable advisor who offers honest advice. Communication was consistent and service was completed as quickly as possible. More
September 10, 2022
AUTOHAUS point of service from beginning to end is “simply the best “. I continue to appreciate the quality, their professionalism and personal attention they provide. “simply the best “. I continue to appreciate the quality, their professionalism and personal attention they provide. More
September 08, 2022
Excellent in every respect since the very nice lady receiving you as you arrive until the very end. Ken Dunaway is extremely helpful, always going the extra mile and a real gentleman. receiving you as you arrive until the very end. Ken Dunaway is extremely helpful, always going the extra mile and a real gentleman. More
Other Employees Tagged: Ken Dunaway, Cindi Link , Heather Dockins
September 02, 2022
My car appointment was on time, service manager was informative and friendly, and the car was washed and looked great after my service (even the floor mats looked great)! informative and friendly, and the car was washed and looked great after my service (even the floor mats looked great)! More
August 24, 2022
Tom has consistently taken excellent care of me and my E350. I feel like he is honest and does not try to upsell unneeded repairs. He had my loaner ready at the beginning of the day and my bill ready for E350. I feel like he is honest and does not try to upsell unneeded repairs. He had my loaner ready at the beginning of the day and my bill ready for when I dropped off. A pleasure to work with! More

