Tom Lough | Page 3

We knew exactly what car we wanted to trade in our Kia for. It took an hour just to start a conversation about it because the tablet didn’t work. The truck we ended up getting needed a sensor fixed. We wa for. It took an hour just to start a conversation about it because the tablet didn’t work. The truck we ended up getting needed a sensor fixed. We waited 2 weeks for Kia to tell us they didn’t have the part and were taking it to a GM dealership. Getting updates on our truck was like pulling teeth. My husband had to eventually go into the dealership to get an answer. When the truck was finally done and we went to pick it up the manager walked right by me and didn’t even acknowledge my existence. They only wanted to deal with my husband. Halleen Kia sales is a good ole boys club that does not treat women with the same respect as men. On the other hand their service team is wonderful. More

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Always accommodating whenever I schedule a regular service visit or a special needs visit such as an emergency battery replacement. service visit or a special needs visit such as an emergency battery replacement. More

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Jim was very knowledgeable and helped us a lot to get a new car. He kept the expectations high and made sure to let us know all of the options we had. He checked in multiple times with us and made sure to new car. He kept the expectations high and made sure to let us know all of the options we had. He checked in multiple times with us and made sure to update us whenever possible. I would recommend Jim to anyone looking to get a new car! More

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Halleen Kia provides expert service and repair and have been a trusted dealership for many years in North Olmsted, a pleasure to deal with! been a trusted dealership for many years in North Olmsted, a pleasure to deal with! More

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This is my second new car, that I purchase with the help of Jim. He has sold new cars to my dad and one of our friends. Jim is very friendly and makes you feel comfortable from the minute you meet him, to of Jim. He has sold new cars to my dad and one of our friends. Jim is very friendly and makes you feel comfortable from the minute you meet him, to the end of the car buying process. I will definitely recommend him to all my family and friends. More

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Jim made buying a car a fun easy process! I’ve already recommended him and the dealership to people looking for a new car. recommended him and the dealership to people looking for a new car. More

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Awesome customer service. Love this dealership and would recommend it to anybody looking for great service! recommend it to anybody looking for great service! More

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I had a very good experience at Haleen Kia. The staff are friendly, professional, and got us a good deal. I would recommend Haleen Kia. friendly, professional, and got us a good deal. I would recommend Haleen Kia. More

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Always helpful no matter what! This dealer should show other dealers how to appreciate their customers!! other dealers how to appreciate their customers!! More

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Amazing customer service, teddy went above a beyond to treat us fair Amazing customer service, teddy went above a beyond to treat us fair !!!! Amazing customer service, teddy went above a beyond to treat treat us fair Amazing customer service, teddy went above a beyond to treat us fair !!!! Amazing customer service, teddy went above a beyond to treat us fair to More

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