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Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther | Page 30

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
502 Reviews
4.7

502 Reviews

Write a Review

502 Reviews of Tom Lowther

June 12, 2024

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Employee Rating

Great Service Everytime I Go There It's Starting To Really Feel Like Home At Toyota Thanks To All You Guys. More

by briannextlevel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert, Darrin Henry, Steve Nowak , Shardai Flores, Colt Grandstaff, Xavier Lee, Peter Miszewski, Joshua Porter

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Jun 12, 2024

Heiser Toyota responded

Thank you for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 12, 2024

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Employee Rating

Great service, friendly and helpful employees. My daughter loves her new mirror on her truck. More

by debivy33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2024

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 07, 2024

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Employee Rating

Lori was very pleasant and professional she was also apologetic for my the wait time. More

by MEEKERS71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski

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Jun 09, 2024

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our priority, and we're happy to hear that Lori met your expectations. Thank you for choosing Heiser Toyota; we look forward to having you as a valued customer for many years! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 06, 2024

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Employee Rating

The service desk was great. Very supportive and informative. I was entirely satisfied with my visit. More

by cameronmvalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Lori Gong , Christopher Dixon, Matt Foti, Christopher Graesing, Peter Miszewski, Joshua Porter

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Jun 06, 2024

Heiser Toyota responded

Cameron, Thanks for sharing about your service experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 03, 2024

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Employee Rating

Friendly, great experience purchasing my new Grand Hylander. Service department took care of me, and did a great job. More

by Lhoof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed, Alex Hall , Joshua Porter

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Jun 03, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 31, 2024

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Employee Rating

As always, excellent service! All necessary repairs done professionally and all other possible issues and options discussed and explained. Tom was great! More

by Larsbar60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Jakub Kania

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Jun 02, 2024

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 30, 2024

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Employee Rating

Communication was not clear about services being provided prior to appointment. Was not compensated for improper tire wear due to mechanical issues with truck because having after market tires not factory ti More

by briangrube
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Kuckuk

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Jun 02, 2024

Heiser Toyota responded

We're sorry to hear about your experience, Brian, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 29, 2024

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Employee Rating

Great experience. Great service. Tommy in service was very helpful. Will continue to use Heiser Toyota. More

by Karalee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 30, 2024

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 29, 2024

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Employee Rating

Service was done in time, with exactly what was requested. I appreciate the quick turn around! More

by bobkunz1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 30, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 29, 2024

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Employee Rating

They are always so helpful and explain everything in advance I also appreciate how quick they are. More

by cdobs5430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colt Grandstaff

Print
May 29, 2024

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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