Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther | Page 45

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
500 Reviews
4.7

500 Reviews

Write a Review

500 Reviews of Tom Lowther

October 02, 2023

Dealership Rating
Employee Rating

Service was quick and they performed the work as promised. Also shared items that may need to be reviewed in the near future. More

by Jtgoodman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 30, 2023

Dealership Rating
Employee Rating

Have been taking my 2016 Sienna to Heiser since I purchased it there. Great service! More

by ALISHA.KAMINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 28, 2023

Dealership Rating
Employee Rating

Took vehicle in for oil change and tire rotation. Work was performed promptly at a reasonable price. More

by TODDGOEBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 28, 2023

Dealership Rating
Employee Rating

Efficient service and good communication from Tom. He was professional and friendly. Provided a loaner at the last minute. More

by wwat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Driebel

Sep 29, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 27, 2023

Dealership Rating
Employee Rating

Good customer service and friendly service. The wait time for services was not long. Would go again More

by lilypajzoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Peter Miszewski , Kevin Driebel, Matt Foti, Joshua Porter

Sep 27, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 27, 2023

Dealership Rating
Employee Rating

Clean environment great customer service and friendly people the associate was very friendly and understanding More

by COPSOYAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Peter Miszewski , Kevin Driebel, Matt Foti, Joshua Porter

Sep 27, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 27, 2023

Dealership Rating
Employee Rating

My Service Technician was very nice, personable, and professional. I would recommend Heiser to anyone. More

by JNEHMER100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski , Kevin Driebel, Matt Foti, Joshua Porter

Sep 28, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 26, 2023

Dealership Rating
Employee Rating

Heiser Gabe me a wait estimate of 1 1/2 hours for a check engine light that was on. But they had my car just shy of 3 hours total and didn't find what was wrong until I said I had to leave. Then they suddenl More

by M.S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vincent Lor

Sep 28, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can discuss what happened during your experience.

September 25, 2023

Dealership Rating
Employee Rating

Staff was helpful and prompt Work was completed on schedule A loaner was offered due to length of time my vehicle had to be in the service center More

by CANMAXIM19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 25, 2023

Dealership Rating
Employee Rating

Prompt and courteous service. I was told that the service would be done at a certain time and it was. More

by NATHAN1866
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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