Tom Matthews
Tom Matthews at Jaguar Land Rover West Columbia

Tom Matthews | Page 3

Senior Service Advisor

Jaguar Land Rover West Columbia

12500 New Car Drive
Clarksville, MD 21029

Contact Me
4.9
92 Reviews

Dealership Experience

12 yrs, 2 mos

Industry Experience

32 yrs, 1 mo

Specialties & Trainings

Land Rover Certified

Jaguar Certified

4.9

92 Reviews

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92 Reviews of Tom Matthews

November 12, 2025

Dealership Rating
Employee Rating

The dealership is very solid. If they dont have the answers they get it. Good customer service! More

by BGRAY15
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Derrenberger

October 27, 2025

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T he staff at Jaguar Land Rover West Columbia are absolutely awesome. For this particular time, I worked with Tom who was amazing!! Thank you Tom for getting me in right away! More

by Honda College Park
Service Price Transparency
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Recommend Dealer
Yes

October 25, 2025

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A really great Service Department. I would recommend them to anyone looking for a top notch maintenance job. Thanks More

by jacksonwil
Service Price Transparency
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Recommend Dealer
Yes

October 25, 2025

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The best! Tom is amazing! Always gets me in right away. Always ensures I’m in a loaner More

by tarync.pope
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Recommend Dealer
Yes

October 24, 2025

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Very easy to work with and knowledgeable. Recommend purchasing a vehicle and working with this dealership and the people that work there. Good job. You've earned my business and respect. More

by donn997
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Recommend Dealer
Yes

October 18, 2025

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Service advisor did great job explaining things. He made me feel comfortable and welcome to dealership. More

by STROBLECL
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Recommend Dealer
Yes

October 15, 2025

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Very knowledgeable and helpful dealership— the service department is efficient and goes above and beyond. More

by rgm5072
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Recommend Dealer
Yes

Other Employees Tagged: Mike Arata

October 15, 2025

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Very well knowledgeable and kindness I will go back again.I recommend them to the highest More

by KBRADSHAW216
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Recommend Dealer
Yes

October 02, 2025

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First time at this Dealership and would say it was a good experience thus far...service writer Tom was respectful, and straight forward and offered multiple viable options and has exquisite customer service More

by akwasia
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Recommend Dealer
Yes

September 30, 2025

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The Agent assisted me greatly in getting my tire changed with a car wash at the end of the service More

by abunduw21
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Recommend Dealer
Yes

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