Tom Matthews
Tom Matthews at Jaguar Land Rover West Columbia

Tom Matthews | Page 8

Senior Service Advisor

Jaguar Land Rover West Columbia

12500 New Car Drive
Clarksville, MD 21029

Contact Me
4.9
116 Reviews

Dealership Experience

12 yrs, 9 mos

Industry Experience

32 yrs, 8 mos

Specialties & Trainings

Land Rover Certified

Jaguar Certified

4.9

116 Reviews

Write a Review

116 Reviews of Tom Matthews

June 22, 2025

Dealership Rating
Employee Rating

Great service experience from start to finish. Was helped immediately upon arrival by the Service Manager. Was taken great care of from start to finish. Great waiting area and even when I need More

by MARK@JYHTEAM.COM
Service Price Transparency
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Recommend Dealer
Yes

June 12, 2025

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What a great dealer, I would recommend them to anyone looking at buying a Jaguar / LandRover More

by adam@sippio.io
Service Price Transparency
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Recommend Dealer
Yes

June 06, 2025

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Very pleased with the service provided. , as always. Everyone is always professional and polite. Thank you More

by VTLACY
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Recommend Dealer
Yes

June 04, 2025

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My customer service rep Tom was fantastic. He was great from the start to finish. Great job More

by jdslip1
Service Price Transparency
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Recommend Dealer
Yes

June 04, 2025

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Pleasure doing business at West Columbia, all my experiences have been met with professionalism and courtesy More

by kellybarr0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marcus Dominguez

June 03, 2025

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Their flexibility and impeccable service is unmatched! I always feel well taken care of when I visit their shop! More

by MELISSABURIAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Simone Durbin

May 30, 2025

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Mr. Donald Bonsu Sir, I just wanted to thank you for making my Range Rover purchase such a smooth and enjoyable experience. Your professionalism, know More

by gwilliams16
Sales Price Transparency
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Recommend Dealer
Yes

May 28, 2025

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Great service. Tom, my service advisor, was informative, personable, knowledgeable and extremely helpful in matters of maintaining my vehicle. Kudos!! More

by MS.TSUMA
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Recommend Dealer
Yes

May 24, 2025

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This dealership has one of the most caring service team members I’ve ever seen. From the moment I drove my car in for service, I was treated with respect and top priority. I would recommend dealership for More

by DEVES3455
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marcus Dominguez

May 23, 2025

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Employee Rating

I have had an excellent experience with the staff, particularly Mr. Tom Mathews. The professionalism and honesty is very refreshing. More

by SEPTEMBERGIRL60979
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marcus Dominguez

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