Tom Nguyen
Tom Nguyen at Zimbrick Nissan
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Tom Nguyen | Page 8

Service Consultant

Zimbrick Nissan

5330 High Crossing Blvd
Madison, WI 53718

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4.7
92 Reviews
4.7

92 Reviews

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92 Reviews of Tom Nguyen

November 02, 2023

Dealership Rating
Employee Rating

Pleasant, wish the text I was given to use anytime would have worked. Just ended up calling with no answer so waited till I arrived to find out the findings More

by Klkeehn70
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 03, 2023

Zimbrick Nissan responded

Thanks for the feedback, we appreciate and look forward to seeing you again!

November 01, 2023

Dealership Rating
Employee Rating

He was best one yet my fav advisor in the game very smart at what he does More

by djo2931
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Andy Poole, Dylan Olson

Nov 02, 2023

Zimbrick Nissan responded

Thank you so much! We appreciate the kind review!

October 31, 2023

Dealership Rating
Employee Rating

I was an add on to reg schedule with dead battery. They got my battery in before noon. Much appreciation More

by KWAITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Poole, Dylan Olson

Nov 01, 2023

Zimbrick Nissan responded

Thank you for the 5-Stars! It's great to hear we were able to get you back on the road in a timely manner. We look forward to assisting you in the future!

October 28, 2023

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Employee Rating

I've used zimbrick for a long time and they always provide good costumer service. I'll be back More

by kevinpm06
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Andy Poole, Dylan Olson

Oct 30, 2023

Zimbrick Nissan responded

Thank you for the 5-Star review and continued support!

October 26, 2023

Dealership Rating
Employee Rating

Customer service was very nice. The time it took to complete my van was very long do to back ordered parts. Other then that all was very good. More

by me2essie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Poole, Dylan Olson

Oct 26, 2023

Zimbrick Nissan responded

Thank you for the review! We appreciate the 5-Stars!

October 25, 2023

Dealership Rating
Employee Rating

Always great service, They were on time and finished the service earlier than expected. Thanks More

by bkwheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2023

Zimbrick Nissan responded

Thank you for the review! We appreciate the 5-Stars!

October 24, 2023

Dealership Rating
Employee Rating

Excellent customer service from wveryone I interacted with. Was kept up to date on the progress of my vehicle and the total time was very reasonable for the services included. More

by tjknihtila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Olson

Oct 24, 2023

Zimbrick Nissan responded

Thank you for the great review! We look forward to assisting you in the future!

October 22, 2023

Dealership Rating
Employee Rating

My experience has been poor with this company. Still has issues. Service soon light on More

by lashonne_thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Andy Poole, Dylan Olson

Oct 24, 2023

Zimbrick Nissan responded

Hello La Shonne. Thank you for taking my call and allowing us to take a second look at your vehicle. I appreciate the opportunity to correct things. As always, do not hesitant to reach out if there is anything we can do. Thank you.

October 20, 2023

Dealership Rating
Employee Rating

Had tires put on 2 vehicles. Was great working with everyone there- Danny in parts, Tom n Dylan in service More

by Damco1720
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Olson , Danny Buckingham

Oct 23, 2023

Zimbrick Nissan responded

Thank you for the review!

October 12, 2023

Dealership Rating
Employee Rating

First time it was good second time it was bad because didn't fix my car all the way third time I guess it was a charm. More

by JPESHEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Zimbrick Nissan responded

Thank you for the 5-Stars! We apologize your vehicle had to come back for a second repair but, glad to hear we got back on the road in a timely manner. Thanks again!

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