Tom Palm | Page 2

Adam Racist seller, Kevin non professional person and rises prices like they are selling lobsters. I just hop everything with new vehicle works perfectly fine. rises prices like they are selling lobsters. I just hop everything with new vehicle works perfectly fine. More

by Miss Garcia Verified Customer Verified Customer

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I have had my prior vehicle serviced at this dealership and have always found the service team to be informative and patient. I recently have my first purchase/trade-in experience at Zeigler Land Rover, a and have always found the service team to be informative and patient. I recently have my first purchase/trade-in experience at Zeigler Land Rover, and Kevin was excellent to work with. I would recommend him all day/every day. Knowledgable, pleasant and straightforward. I would recommend asking for Kevin by name if you visit this dealership. You won't be disappointed. I worked with Tom Palm on the paperwork and found him to be efficient, professional and courteous. I had to come back the next day and dealt with Luis. Good guy - filling in for Tom and knew where Tom and I left off. I also had the pleasure of working with Hunter on the tech side of the vehicle. Hunter knew his stuff and was patient and courteous. Sounds like the entire team is all on the same page in putting the customer first. In addition, the facility is always well maintained. To get this kind of culture, it has to start at the top - and John Nelson is the man! I have seen John over the years, and he has always asked if I am being taken care of, has always had a smile and has always thanked me for visiting them. If you are in the market for a Land Rover - do yourself a favor and visit this quality team of professionals. I would highly recommend them! More

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Toyota dealership service vibes at a Range Rover. They just want to get that commission and after that customer can go to xxxx. Dealt with bmw and benz dealerships my whole life and they never eve They just want to get that commission and after that customer can go to xxxx. Dealt with bmw and benz dealerships my whole life and they never ever disappoint you. You pay more for a car for a better experience but here at schamburg range its all about screwing customers just so they can hit their goals and make money. Purchased a 2021 Velar with 8k miles paid 80k out the door. Brakes were bad on the car and dealership advised that wifey drives the car with shaky brakes. Drove for a week, still same issue so really had to beg the dealership to change the brakes. They changed the pads only and didn't touch the rotors. Car still shakes and vibrates on braking and it is very dangerous for the wifey to be driving 90 miles a day daily with bad warped rotors. Stay away from this dealership and save yourself some time, effort and energy and pick a different range dealership. More

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Excellent customer service and vey knowledgeable staff on cars being sold. No pressure for additional products to be sold. cars being sold. No pressure for additional products to be sold. More

by mazhar_mohiuddin Verified Customer Verified Customer

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I t took more than 2 hours for financing as there was only one person available in financing on a Saturday. Financing didn’t provide the lowest rate I qualified for therefore I requested a callback to th only one person available in financing on a Saturday. Financing didn’t provide the lowest rate I qualified for therefore I requested a callback to the specific financial options. It’s taking over a month to get vehicle serviced for the signature Z Guard protection application. More

by reedvar2001 Verified Customer Verified Customer

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Good communication, good prices, best services and prompt delivered. I will do business again in the Near future. Ronnie Robles did a good job, after have 4 cars to choose in my Plan of purchase, Ronnie help delivered. I will do business again in the Near future. Ronnie Robles did a good job, after have 4 cars to choose in my Plan of purchase, Ronnie help me to decide in this. More

by Yervant Verified Customer Verified Customer

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This is my third vehicle that I've purchased from Vonce and each experience has been an absolute pleasure. Vonce is incredibly knowledgeable of each of the Land Rover vehicles. I've given Vonce a run for and each experience has been an absolute pleasure. Vonce is incredibly knowledgeable of each of the Land Rover vehicles. I've given Vonce a run for his money on each of the deals and he has been nothing but absolutely professional each and every time. He is very courteous of my time and has gotten, what I feel, has been the best deal available in the market at that time. I would recommend Vonce and the Zeigler Schaumburg team 100% for any new or used Land Rover product. I have a Land Rover dealer in near the town in which I live, but I choose to drive four hours to work with Vonce directly. Vonce is a huge asset to the Zeigler team! More

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Paul and Tom were very helpful and easy to work with when buying a vehicle from out of state. Also got great trade in value on my previous vehicle. Thanks Paul and Tom! buying a vehicle from out of state. Also got great trade in value on my previous vehicle. Thanks Paul and Tom! More

by btcounts Verified Customer Verified Customer

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Saleman Ronnie is horrible in returning calls and does not answer questions. I purchased a vehicle online and he doesnt deserve any commission since he did nothing. I recieved the car today and driver sid not answer questions. I purchased a vehicle online and he doesnt deserve any commission since he did nothing. I recieved the car today and driver side tail light is not working and there is a letter missing in the rear emblem of the car. I spend over $34k on 2019 and that vehicle should of been looked over. More

by cinsalaco Verified Customer Verified Customer

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The staff was very attentive and ensured the car I ordered was delivered as promised ordered was delivered as promised More

by mikeluby5572 Verified Customer Verified Customer

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