Tom Pardo | Page 15

Excellent Dealership Sales person (Mr. Bruce Markgraft) was a very professional, courteous and friendly. My wife and I really appreciated that. We will recommend Phillips Sales person (Mr. Bruce Markgraft) was a very professional, courteous and friendly. My wife and I really appreciated that. We will recommend Phillips Dealership and Bruce Markgraft to our friends. More

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Exccellent customer experience. Phillips was the only one of three respondents to a request for quote on CarsDirect.com that actually sent a quote, and a reasonable one at that. We Phillips was the only one of three respondents to a request for quote on CarsDirect.com that actually sent a quote, and a reasonable one at that. We were treated well by a friendly and courteous sales agent, and completed our vehicle order. The whole transaction was easy and pleasant. More

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Worthwhile Originally contacted the dealer online about a specific car and specific color. I was sent a picture, quote and information. I did buy the car and w Originally contacted the dealer online about a specific car and specific color. I was sent a picture, quote and information. I did buy the car and was very impressed that there was no attempt to change the original quote I was sent. I will definitely recommend this dealership. More

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Pleasant experience My husband and I were pleased with Jim and Tom....no pressure...honest answers to our questions. Love our new vehicle. Would go back for another pur My husband and I were pleased with Jim and Tom....no pressure...honest answers to our questions. Love our new vehicle. Would go back for another purchase!! More

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great service and price on my new 2017 camry great service, helped me pick out a car and gave me a good price on it. tom also helped me understand importance of warranty package great service, helped me pick out a car and gave me a good price on it. tom also helped me understand importance of warranty package More

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Beware: No Gold Warranty/Customer Service Exists After Sale. Great job selling the Toyota and taking my money, but could care less about problems after sale. This starts with Sales Bill Bingham / Jonathon Harric Great job selling the Toyota and taking my money, but could care less about problems after sale. This starts with Sales Bill Bingham / Jonathon Harrica all the way to General Manager. More

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Awesome personell My wife and I were looking for a new truck. AAA gave us 2 dealerships to choose from. I am truly glad we chose Phillips Toyota. We met salesperson My wife and I were looking for a new truck. AAA gave us 2 dealerships to choose from. I am truly glad we chose Phillips Toyota. We met salesperson Mike (Mikey) Khun. Mikey understood our needs, took the time to explain both trucks I was asking about. Mikey is very knowledgeable of the product he is selling. After explaining both vehicles, Mikey offered for my wife and I to test drive both vehicles. After we decided, on a vehicle. He took our trade to have it appraised, as soon as he came back he gave us the keys to our trade. First time I have seen this, most dealers keep the keys. After we had a deal, first offered was very appealing and fair. The sales manager came to meet us, unfortunately I do not recall his name. While the paper work was being completed, Mikey took us to meet Jim Ostic in service. I had some Toyota articles installed, this was done over a couple of days. Jim was always keeping me abreast of progress any time I went in. It took a couple of days not their fault. In reality it was no ones fault. I was extremely happy with final product. In finance I met Mr. Thomas Pardo, I was extremely happy with the numbers presented to me. Mr. Pardo, gave us an even better offer. Which we took. This is the first time I have seen a dealership do this. The few times I went in to have options installed, Mikey was not a salesperson who sells and forgets who you are. Every time I went he always came out to say hi and find out if things were going fine with the truck. Then he would go and check on it. I wish I had found out about this dealership years ago. We live in Ocala, I will go to Phillips in Leesburg for all my truck needs More

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new deal Overall, this was one of the nicest car buying experiences that I have had. Internet buying was a nice experience and would recommend with Phillips Overall, this was one of the nicest car buying experiences that I have had. Internet buying was a nice experience and would recommend with Phillips Toyota. More

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Already on day 1 recommended this dealer I did my homework in advance. We went in and took a test ride. We were asked if we wanted to entertain an offer and we did. The drive out figure I did my homework in advance. We went in and took a test ride. We were asked if we wanted to entertain an offer and we did. The drive out figure was given to us - not a preliminary number so that we had shock at the financing stage. We said it was not quite what we expected - the sales person (excellent) drew a line on the sheet and said write what you were expecting. He went to the personable owner and in a very short time came back and said done. We signed and thanked the owner and complimented the salesperson. More

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great product and service great dealership, sales people, reliable products . Felt no pressure to buy. Had time to look at inventory alone before talking to sales. Saw what I w great dealership, sales people, reliable products . Felt no pressure to buy. Had time to look at inventory alone before talking to sales. Saw what I wanted, talked to Jamie Myers and decided to buy. More

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