Dealership Experience
16 yrs, 5 mos
69 Reviews
Write a Review69 Reviews of Tom Pearson
December 17, 2016
Great experience. I bought a 2015 Sierra Denali 2500HD Diesel from Jay Handfield last November. He worked pretty hard to close the deal. I shopped all over the state bu I bought a 2015 Sierra Denali 2500HD Diesel from Jay Handfield last November. He worked pretty hard to close the deal. I shopped all over the state but he offered the best deal. I'm glad I went with Gates because Jay is a real professional. I also really like the service department. They treat you really nice and Mark andTom are real pros also. Overall a great experience and I love my truck. More
Other Employees Tagged: Mark Miner , Jay Handfield
December 17, 2016
New lease I was given all options available in a very understanding order. I was made to feel like any customer wants to feel. Any questions I had were answered I was given all options available in a very understanding order. I was made to feel like any customer wants to feel. Any questions I had were answered in a very understanding way. I definitely would recommend Gates to anyone thinking of purchasing or leasing a new vehicle. More
Other Employees Tagged: Paul Bacon, Chris Messier , Tim Shahbaz
December 16, 2016
Denali Yukon, Great Service Tara Rasmus was my sales rep. She coordinated my appointment. The service was wonderful. She made me feel at home and got me everything I needed. I wi Tara Rasmus was my sales rep. She coordinated my appointment. The service was wonderful. She made me feel at home and got me everything I needed. I will always go back to Tara and Gates More
Other Employees Tagged: Nick Truax, Tomas Gates, Mark Miner , Tara Rasmus
December 16, 2016
Paul is right to the point! Nothing is worse then the stress of going back and forth over the final price of purchasing a new vehicle. Paul Bacon is right to the point and reali Nothing is worse then the stress of going back and forth over the final price of purchasing a new vehicle. Paul Bacon is right to the point and realizes that time is money and going back and forth is pointless. Paul was direct, honest and sincere. I truly felt that he had our best interest at heart and did all that he could do to make us very satisfied customers. I would highly recommend anyone to purchase a Gates vehicle through Paul. He will not let you down! The service department staff and management are also very professional and caring! More
Other Employees Tagged: Ryan Lapierre, Paul Bacon, Mark Miner
December 12, 2016
Great professional service. I have purchased two gmc sierras from Ralph Clement and both purchases were handled with extreme professional care. I plan on by all my future trucks I have purchased two gmc sierras from Ralph Clement and both purchases were handled with extreme professional care. I plan on by all my future trucks from Ralph. He has become not only my truck salesman but a friend who I can trust. More
Other Employees Tagged: Nick Truax, Ralph Clement, Craig Gates
December 01, 2016
Excellent Service Gates is the most courteous dealership I have ever been to. Not only do they have great sales people, their service staff is both pleasant and friend Gates is the most courteous dealership I have ever been to. Not only do they have great sales people, their service staff is both pleasant and friendly. Your customer waiting area is inviting and comfortable, and can make even a long wait go by fast!! I wil never buy a car from anyone else - Gates customer for life. More
November 20, 2016
Gates. .A family dealership I gave Gates a 5 star rating because they don't stop caring when you leave the dealership. They call you to check in on how the vehicle is, and how y I gave Gates a 5 star rating because they don't stop caring when you leave the dealership. They call you to check in on how the vehicle is, and how you are. Gates is very clean and organized. The service is top notch. When you walk in it's like walking into a family reunion. More
Other Employees Tagged: Nick Truax, Tomas Gates , Tara Rasmus
October 24, 2016
Exceptional service and sales expertise Went in to have my 2011 GMC Terrain repaired (warranty expired) and came away with a new Nissan Frontier crew cab truck, loaded with amenities and an Went in to have my 2011 GMC Terrain repaired (warranty expired) and came away with a new Nissan Frontier crew cab truck, loaded with amenities and an extended warranty all at a great price. Also a great trade in price for my used Terrain. Sales personnel friendly, attentive and no pressure. Special thanks to Jay Handfield for guiding me to the perfect truck for my special needs. More
Other Employees Tagged: Chris Messier , Jay Handfield
October 18, 2016
Great experience. Martin answed my many questions and concerns about a recent GMC Sierra 3500 purchase. He made the transaction easy, frequently going above and beyond Martin answed my many questions and concerns about a recent GMC Sierra 3500 purchase. He made the transaction easy, frequently going above and beyond to make sure I was completely satisfied. I highly recommend Martin. More
Other Employees Tagged: Denny Gates, Martin Quinones, Chris Messier
October 08, 2016
Great Experience I have been a loyal customer to Gates GMC since 2002 when I purchased my first new Sierra. I now have made my third new vehicle purchase, a 2016 Sier I have been a loyal customer to Gates GMC since 2002 when I purchased my first new Sierra. I now have made my third new vehicle purchase, a 2016 Sierra. The Sierra is an outstanding truck and I've had care free driving with the last two. I have used their service department for all of the scheduled visits and have always been treated with respect and professionalism with the service team. My sales consultant, Devonte Banks maintained that same respect and was extremely easy to work with and answered all my questions and concerns along the way. Chris too was very helpful and knowledgeable from the finance process. It is clear that the culture throughout the organization is customer centric. I would recommend purchasing a used or new vehicle from this dealership. Bill Gorlach More
Other Employees Tagged: Tomas Gates, Chris Messier , Devonte Banks

