Tom Phelan
Tom Phelan at Jack Phelan Dodge Chrysler Jeep Ram

Tom Phelan | Page 6

General Sales Manager

Jack Phelan Dodge Chrysler Jeep Ram

5859 S La Grange Rd
Countryside, IL 60525

Contact Me
4.9
158 Reviews

Dealership Experience

11 yrs, 10 mos

Industry Experience

14 yrs, 5 mos

Employee Video

4.9

158 Reviews

Write a Review

158 Reviews of Tom Phelan

August 17, 2022

Dealership Rating

Rolando was attentive to my needs and was phenomenal during the process. A great experience! More

by Jamesp29
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rolando Perez, Jorge Soria

Aug 19, 2022

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Jack Phelan CDJR!

July 29, 2022

Dealership Rating
Employee Rating

Sue is very nice the way she is talk , with respect , I’m grade her 100% . Thanks for everything you did. More

by Jones Adjei
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sue CERVINI

July 02, 2022

Dealership Rating
Employee Rating

Jezabel Galvan gave me a friendly and professional first experience at this dealership; her patience and help made it possible for me to conclude by me purchasing my Dodge Ram Promaster 3500 High roof 2021. More

by SILVAIN MWAMBA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Castellanos , Jezabel Galvan, Sebastian Nowak, Jorge Soria

June 23, 2022

Dealership Rating
Employee Rating

Sue went on for over an hour about how great she was and was always there for her customers. When we were sold a bad vehicle (needed a new engine) Sue was unhelpful, unresponsive and told me that since th More

by Spunkiey137
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rick Hiller, Adam Hiller , Fernando Adame, Sue CERVINI

Jul 08, 2022

Spunkiey137 responded

We were sold a vehicle with a bad engine. It supposedly passed all their inspections. After 30 miles of driving it (3 days) started to overheat and the check engine light came on. The dealership confirmed after several days of them being non responsive it needed a new engine. Sue was not helpful after her HOUR long speech during our purchase that she is ALWAYS there for her customers. I couldn't get anyone to return me calls. 2 weeks later and we are finally agreeing on them replacing the vehicle. But we are so very disappointed with Sue and her lack of care when we had a real problem.

June 16, 2022

Dealership Rating
Employee Rating

I purchased a 2021 Ram 1500 that had many issues. They had ordered me a new truck and help make the transition smooth. More

by johnjkasper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Castellanos , Jezabel Galvan

June 09, 2022

Dealership Rating
Employee Rating

Sue Cervini and Tom Phelan were very helpful and patient through the entire car buying process. They helped me find my dream car at a reasonable price! More

by kas70694
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sue CERVINI

Jun 10, 2022

Jack Phelan Dodge Chrysler Jeep Ram responded

Congratulation's on your purchase! We make Customer Satisfaction our Priority here at Jack Phelan CDJR. Glad we could meet all your guy buying needs :)

May 26, 2022

Dealership Rating
Employee Rating

Working with Jezabel was a pleasure. Her genuine excited about the buying experience was evident and I felt extra special because of her. Jack Phelan is lucky to have her at the dealersh More

by asbairamirez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jezabel Galvan, Sebastian Nowak

April 30, 2022

Dealership Rating
Employee Rating

Great people! Great staff! Really helpful, definitely helped me get the car I was looking for! More

by Abdelmessihtadrous
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Castellanos , Sebastian Nowak, Reymundo Romero, Jorge Soria, Megan Villegas

May 02, 2022

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you for coming in with us! Happy to hear you got the car you were looking for! :)

April 26, 2022

Dealership Rating
Employee Rating

We had such a great experience purchasing and trading in our car with Svet and the rest of the Jack Phelan staff! More

by CEM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2022

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you for your feedback on your GREAT experience!! Congratulations on your purchase! :) WHOO HOO!

February 15, 2022

Dealership Rating
Employee Rating

Svet is the best. It is the third car I have bought through him and this dealership. I will keep going back because of the straight forward honest approach they take. More

by Apecora24
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Svet Valchev

...
6
...

Dealership Inventory (230 Vehicles)

used 2018 Jeep Wrangler Unlimited car, priced at $25,089
2018 Jeep Wrangler Unlimited
used
Punkn Metallic Clearcoat exterior
Automatic
Four-wheel Drive
used 2025 Mitsubishi Outlander car, priced at $26,501
2025 Mitsubishi Outlander
used
Cosmic Blue Metallic exterior
Automatic
All-wheel Drive
used 2023 Dodge Charger car, priced at $39,789
2023 Dodge Charger
used
Frostbite exterior
Automatic
Rear-wheel Drive
new 2026 Jeep Compass car, priced at $36,320
2026 Jeep Compass
new
Silver Zynith Metallic Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Grand Wagoneer car, priced at $82,755
2026 Jeep Grand Wagoneer
new
Steel Blue exterior
Automatic
Four-wheel Drive
new 2026 Jeep Grand Wagoneer car, priced at $103,800
2026 Jeep Grand Wagoneer
new
High Gloss Black exterior
Automatic
Four-wheel Drive