Tom Reil | Page 29

New car experience I worked with Dee Coghill as I have in the past in leasing another vehicle a few weeks ago and as always he was excellent in helping me find another t I worked with Dee Coghill as I have in the past in leasing another vehicle a few weeks ago and as always he was excellent in helping me find another truck. I have referred Dee and your dealership many times and will continue to do so. Dee helped my sister also in getting into a new Explorer and she enjoyed the experience also. It is the BEST dealership without a doubt! I want to express thanks to Brett Radde also, he has over the years helped my children getting into vehicles. More

Helpful 0

Report | Print

Fair and honest I purchased a new(ish) used GMC Yukon Denali from this dealership. The salesperson Geoffrey was fair and honest. I appreciated his candor when I had I purchased a new(ish) used GMC Yukon Denali from this dealership. The salesperson Geoffrey was fair and honest. I appreciated his candor when I had a question, he would either give me the right or honest answer or he would help bring someone in who could. Tom the finance closer offered me advice on warranties for a vehicle such as mine that I would not have thought of and helped to save me money in the long run. More

Helpful 0

Report | Print

Awesome sales Ask for Elvis he is the best salesman. He knows the vehicles extremely well and works very hard. I baught a new Edge Titanium and he gave me a unremar Ask for Elvis he is the best salesman. He knows the vehicles extremely well and works very hard. I baught a new Edge Titanium and he gave me a unremarkable deal. More

Helpful 0

Report | Print

As good an experience as I've had buying an automobile This is my third purchase from North Country Ford. All three experiences have been very satisfactory. My most recent purchase of a new F-150 has my w This is my third purchase from North Country Ford. All three experiences have been very satisfactory. My most recent purchase of a new F-150 has my wife and I thrilled! Working with "Elvis" in sales and Tom in finance made the purchase experience great. Thank you. More

Helpful 0

Report | Print

Staff was friendly and knowledgeable The staff was very friendly, helpful, and not pushy like other dealerships. They looked and found exactly what I was looking for. They gave me a great The staff was very friendly, helpful, and not pushy like other dealerships. They looked and found exactly what I was looking for. They gave me a great deal, and the warranty package has beaten any I have had before. I will definitely shop and recommend people come here. More

Helpful 0

Report | Print

Service Each and everyone of the North Country Ford employees make you feel very special. We have never experienced any negative service.... we have been a F Each and everyone of the North Country Ford employees make you feel very special. We have never experienced any negative service.... we have been a Ford customer for years and will never change! More

Helpful 0

Report | Print

2nd Purchase with this Dealership I purchased a certified pre-owned Lincoln from North Country about 5 years ago. I've used their service department for all of the check ups and such a I purchased a certified pre-owned Lincoln from North Country about 5 years ago. I've used their service department for all of the check ups and such and have always been treated wonderfully. My original purchase experience was also very, very good. When I was looking to buy a new car I went to a couple of other dealerships and did not have great experiences. I went back to North Country and again, great experience. Same finance guy (Tom R.) was there which says a lot. My salesman Ken was great and patient. Got a good deal on the vehicle. Ken was great. Tim was great. Will buy all my cars through North Country. Why go anywhere else?? More

Helpful 0

Report | Print

Best experience I have had purchasing a vehicle Dave Nemi and Tom Reil were the best, no pressure and were upfront and straight forward. Again one of the best experiences I have had purchasing a ve Dave Nemi and Tom Reil were the best, no pressure and were upfront and straight forward. Again one of the best experiences I have had purchasing a vehicle. More

Helpful 0

Report | Print

North Country I had a lovely experience with Luther North Country. I already knew what I wanted and the specs I was looking for. I had previously went to two oth I had a lovely experience with Luther North Country. I already knew what I wanted and the specs I was looking for. I had previously went to two other dealerships and did not feel as though the salesmen had listened to me. I was on car gurus and saw my vehicle, a Hyundai Tuscon, though they didn't disclose the dealership, so I sent an e-mail to inquire further. Mark had responded with the dealership information, I just decided to go in and look at the car. I met with Mark, right away I felt comfortable with him, he listened to my needs and didn't pressure or try to over sell me, he was very accommodating. He let me have the time I needed to come to my own decision. The rest of the staff was lovely as well, Brandi the delivery coordinator & Tom my financing manager. Tom was great and making sure I had the financing that suited me best & again he didn't try to tack on any un-needed extras that wouldn't truly suit my needs. Overall I felt like the staff was really there to help you with your needs. Thank you North Country. More

Helpful 0

Report | Print

99.9% Isn't Good Enough Whenever I do business with a place I always ask myself one question. Are they content and happy with 99.9% of their customers having a Completly Sat Whenever I do business with a place I always ask myself one question. Are they content and happy with 99.9% of their customers having a Completly Satisfied experience? To many the answer would be yes. But I firmly believe that North Country Ford is not one of those businesses that are. The reason I say this is I have been going to this dealer for the last four years and only once did I have an issue that I thought was unfair. Guess what, I talked to Tom the service manager and he fixed the issue I had without hesitation. Yes, in the four years I have been going there I could have been 99.9% satisfied but like I said, Tom corrected the minor issue I had and turned it into 100% Completly Satisfied. This is the reason I continue to buy all my vehicles and do all my service work with them because at the end of the day, there just is no other place that can match their level of service in pricing and customer service. It has been a true pleasure getting to know all of the wonderful employees that I have had the pleasure to do business with I want to give credit to Tom the Service Manager, Brent and Jack In the Service Dept. Tim Reil, Perry Feavel, and Tom Reil in sales for always taking care of me and my family over the last four years and for never being satisfied with only being 99.9% Good Enough. More

Helpful 3

Report | Print