Tom Stegeman | Page 10

Phil and his team where awesome to work with! I would recommend them to anyone looking for a new vehicle!! Great Team!! Josh was amazing too!! recommend them to anyone looking for a new vehicle!! Great Team!! Josh was amazing too!! More

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Machens gave us a really good deal on a 2021 F-150 we ordered and were able to get it built in a reasonable amount of time despite the computer chip shortage. They also were able to get us a really good ordered and were able to get it built in a reasonable amount of time despite the computer chip shortage. They also were able to get us a really good interest rate from Ford Credit. More

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The purchase exceeded my expectations - very open and direct without games. Judy Obermeyer is excellent to work with as is the entire sales staff. Appreciated the professional approach without pressure. direct without games. Judy Obermeyer is excellent to work with as is the entire sales staff. Appreciated the professional approach without pressure. More

by JRCRAB Verified Customer Verified Customer

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Awesome awesome awesome!!! Will definitely recommend the Jefferson City Machens team to everyone. Especially Douglas Keeler he was exceptionally amazing, guy has no problem going out of his way to make you Jefferson City Machens team to everyone. Especially Douglas Keeler he was exceptionally amazing, guy has no problem going out of his way to make you feel comfortable and confident in your purchase. Thank you again Doug for everything. More

by Ryen.hatfield Verified Customer Verified Customer

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Great service as always! Had my truck in for full service and was completed in less than one hour. This kind of service will keep me coming back. and was completed in less than one hour. This kind of service will keep me coming back. More

by cspi Verified Customer Verified Customer

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Great sales people at the Jefferson City Missouri location. They get to know you and help you with your automobile needs. My husband & I have purchased cars at this dealership for the past 40 yea location. They get to know you and help you with your automobile needs. My husband & I have purchased cars at this dealership for the past 40 years. On More

by dbaker24 Verified Customer Verified Customer

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Thank you to Cody for selling me my 2020 Ford Escape. I love it! Very nice people and great establishment! 😃 would recommend to anyone looking for a new vehicle. love it! Very nice people and great establishment! 😃 would recommend to anyone looking for a new vehicle. More

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Where to begin? Starting with my most recent experience: I took my truck up there for an oil change and they supposedly found a leak - I have never leaked oil anywhere and my oil was never lo experience: I took my truck up there for an oil change and they supposedly found a leak - I have never leaked oil anywhere and my oil was never low. Besides, my truck had only 8,500 miles on it. Since it was under warranty, I had them fix it. A week later, my truck was having all sorts of misfires. They couldn’t replicate it and were very stubborn about fixing my truck even though the service engine light was telling them that the misfires were in cylinders 3 and 4. They finally replaced the spark plugs and plug wires. 3 days after getting my truck back, misfires were happening again. They couldn’t replicate the issue so they refused to do any work to my truck. After all of that, and an employee yelling at me because I said that they “magically find leaks” (they did this on my last truck with coolant and after a 30 min drive, I had no coolant left after they “fixed” my truck). So I also had to speak with a manager about the disrespectful employee. Needless to say, another Ford dealer will get my business. Their sales department is so bad that I bought my truck an hour and a half away just to avoid Machens. I will do the same with my maintenance. More

by jmac Verified Customer Verified Customer

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Ordered a new MachE last year and the team here has worked with me through the whole experience and process of buying Fords first electric car. Tom and Cody made all purchase smooth and Matt got my p worked with me through the whole experience and process of buying Fords first electric car. Tom and Cody made all purchase smooth and Matt got my paperwork together quickly. More

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Was never called back did all the work myself. I had to call Tom to get work done. Service department lacks communication. Truck was left dead. call Tom to get work done. Service department lacks communication. Truck was left dead. More

by keith.mcelwaine Verified Customer Verified Customer

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