Tom Stegeman | Page 31

Great deal on a used Transit Connect Smooth buying process. Tom, the GM, and Brad, my salesman, were very straight and honest. The car cleaning crew could have done a better job but Brad Smooth buying process. Tom, the GM, and Brad, my salesman, were very straight and honest. The car cleaning crew could have done a better job but Brad was able to take care of things to my level of satisfaction. A solid 4.8 overall. Thanks, guys! More

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Awesome folks to work with all of them ,very professional. The fine people that worked with us to find the truck we needed and wanted were awesome, I would and have recommended friends to this dealer ship, an The fine people that worked with us to find the truck we needed and wanted were awesome, I would and have recommended friends to this dealer ship, and hope to work with them again in the future, the truck that Tom Stegman and Randy Wells found for us has to be the most beautiful truck we've ever bought, their help in finding exactly what we needed was unsurpassed, I can not thank them enough they went above and beyond to help us and make this all work I cannot thank them enough for their help, I look forward to working with them again in the future. We have owned ever make of trucks out there at one time or another and will stay with them and ford, I believe they make the best truck out there today and they will always have our business, thanks guys for all your help. and your prayers. Rodney Mendonsa More

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I wouldn't choose any other dealership Friendly and professional customer service. They work very hard to get you what you want. Ask for Judy Obermeyer. She's sold me two of the three cars Friendly and professional customer service. They work very hard to get you what you want. Ask for Judy Obermeyer. She's sold me two of the three cars I purchased at Joe Machens. I always request her, Matt Wilde, and Tom Stegeman. This is definitely a winning team. The day before pickup, they went to bat with Ford to secure extra funds for me. Customer service is first with Joe Machens! More

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Mike Rogers and Tom Stegeman were great, Both Mike Rogers and Tom Stegeman made it possible for this deal to happen. They were extremely helpful in finding us the right vehicle at the right Both Mike Rogers and Tom Stegeman made it possible for this deal to happen. They were extremely helpful in finding us the right vehicle at the right price. More

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First Class Dealership I was very impressed with the way Cody Hodge (my salesman) took care of my transaction. When an issue came up (not his or the dealerships fault) Cody I was very impressed with the way Cody Hodge (my salesman) took care of my transaction. When an issue came up (not his or the dealerships fault) Cody & Tom Stegeman (general manager) stepped in and got everything resolved to my complete satisfaction. I wound not hesitate to do buy another car from them. More

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2016 Ford Escape We have been buying Fords for several years from Joe Machens. Have also encouraged other family members to go there. Judy Obermeyer has helped us t We have been buying Fords for several years from Joe Machens. Have also encouraged other family members to go there. Judy Obermeyer has helped us the last 5 or 6 times we purchased a new vehicle. She is always very helpful and takes time to help you with any questions you might have. She also provides status of our purchase prior to delivery and then follows up for some time after. This last Ford Escape we purchased is very special because we ordered it on our 60th anniversary. We have always found Ford to care for their customers whether it be the general manager, the mechanics, the sales staff or whoever. We drive our Fords with pride. Larry & Jerry Walker More

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Fast, Friendly, and Got us what we wanted! We bought a 2015 Truck. The service was smooth and quick. This is the second vehicle we bought at Joe Machens. Our salesman Josh was great and so was We bought a 2015 Truck. The service was smooth and quick. This is the second vehicle we bought at Joe Machens. Our salesman Josh was great and so was the rest of the team. We will continue to keep buying from them! More

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1000 miles way but Joe Machens delivered! I bought a 2007 Red Roush 427R Mustang (with 7800 miles) through Internet from this dealership. Since I live in Northern Virginia and the car was in J I bought a 2007 Red Roush 427R Mustang (with 7800 miles) through Internet from this dealership. Since I live in Northern Virginia and the car was in Jefferson City, MO, seeing it and test driving it was out of the question. Got a call from a Brad Bartlett and he was very professional, did not try to oversell and told me to give him a call back if the other 2008 Roush 427R from North Carolina did not work out. Sure enough, 2008 did not work out and gave Brad a call to get the things rolling. Brad took pictures of every little defect (which wasn't much) and sent it to me and etc. Final deal was done on Monday totally through electronic funding in emails and the Mustang was delivered to my driveway on Friday morning. The car is virtually cleaner and shinier in person than it was in their website. Car is actually in"SHOW ROOM" condition. My Mustang is nothing but a eye candy and my daughter wife are pickled to death. I would also like to mention Tom Stegman (GM). He was very concerned about what my needs were during the entire process and stepped in on any moments notice of special attention that was needed for this deal. That shows true leadership to his staff and reflects well to and on to his employees. Just overall fantastic job guys! Thanks Ryan C. More

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great people to work with. Judy Obermeyer, Terry Bradshaw and Tom Stegman are top of the line people to work with when it comes to buying a automobile. Judy is so knowledgeable Judy Obermeyer, Terry Bradshaw and Tom Stegman are top of the line people to work with when it comes to buying a automobile. Judy is so knowledgeable about the cars, she answered every question that I had and told me to call her at any time if I ever had any more questions. I have told all of my friends about her. Terry Bradshaw made all of the paper work very easy. he explained everything to me and made it all enjoyable.. Tom Stegman personally thanked me for buying the vehicle and stated if there was anything that he or anyone involved with the sale could do for me , please do not hesitate to contact any of them. I would like to thank all of the employees of Machens Ford that I mentioned above for their professional attitudes and making me feel at home while at the dealership to buy a vehicle. More

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EXCELLENT CUSTOMER SERVICE. I was involved in a car accident in which someone hit me and totaled my car. This was a very stressful time looking for a vehicle because I felt press I was involved in a car accident in which someone hit me and totaled my car. This was a very stressful time looking for a vehicle because I felt pressure from the insurance company to settle. The service that I got at Joe Machens is the best I have experienced while buying a car ever. They made the process so easy and turned around a very stressful experience for me. Would recommend Ron Murphy to anyone looking to buy. There was also others I dealt with thru the process that I do not remember their names. Tom Stegeman was very helpful in the process as well. The finance person and one other gentleman both very helpful also. Would recommend anyone looking for new or used to try here first. More

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