Tom Urbina | Page 6

Excellent service Tom Urbina is an excellent service rep. I trust him completely which is very important to me. I even go there for oil changes. I also like their ne Tom Urbina is an excellent service rep. I trust him completely which is very important to me. I even go there for oil changes. I also like their new waiting ares. More

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Great service Awesome service department! Fast, friendly, and reasonable!! Tom Urbina my service guy was great to work with! Even though the service department is c Awesome service department! Fast, friendly, and reasonable!! Tom Urbina my service guy was great to work with! Even though the service department is currently being remodeled, they had everything set up to make it as easy as possible! Forever a Honda girl!! More

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2018 Accord Maintenance Review As always, excellent service! Tom U.’s primary focus is around customer service. He’s friendly, respectful, and knowledgeable! Customer satisfactio As always, excellent service! Tom U.’s primary focus is around customer service. He’s friendly, respectful, and knowledgeable! Customer satisfaction, quality work and timeliness of the service are his primary focus! More

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Great Service My Service Advisor Tom Urbina is easy to work with. He does whatever it takes to make us feel safer in using our vehicle by thorough car maintenance i My Service Advisor Tom Urbina is easy to work with. He does whatever it takes to make us feel safer in using our vehicle by thorough car maintenance inspection and fixes. More

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Service Great service, Tom Urbina is the best. Makes sure my vehicle stays in top notch condition. Takes care of everything with ease and confidence. My se Great service, Tom Urbina is the best. Makes sure my vehicle stays in top notch condition. Takes care of everything with ease and confidence. My service advisor of choice for several years. More

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In the service department, they placed door guards Tom was very friendly and eased my concerns as to why the radio wasn’t always working on a 2 wk old new car. The radio so far seems to be fixed, than Tom was very friendly and eased my concerns as to why the radio wasn’t always working on a 2 wk old new car. The radio so far seems to be fixed, thank you. And the service dept did a good job of putting on my door guards and door panel molding. More

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Trustworthy I feel like I can trust Tom. I have been using him for a couple of years and he's been great to work with! I feel like I can trust Tom. I have been using him for a couple of years and he's been great to work with! More

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Service area is excellent . I went in to get some service on my new 2019 Honda Pilot. Tom Urbana in the service area was very professional, got me in and out in a very timely . I went in to get some service on my new 2019 Honda Pilot. Tom Urbana in the service area was very professional, got me in and out in a very timely manner and kept me apprised along the way of the progress for my Honda. I also worked with Ann in the parts department and she is top notch finding the parts I needed and communicating with me More

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Another great job 5th vehicle with this group/team, have always been taken care of professionally and with respect. great place to go if your looking. Service departmen 5th vehicle with this group/team, have always been taken care of professionally and with respect. great place to go if your looking. Service department is great to deal with and have been working with Tom Urbina for years. make everything convenient and smooth More

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Great service Once again, Arrowhead Honda did a great job. They identified the problem. had to order a part, called me immediately when it came in. Got it scheduled Once again, Arrowhead Honda did a great job. They identified the problem. had to order a part, called me immediately when it came in. Got it scheduled and fixed in a very expeditious manner More

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