Tom Vick | Page 2

John Lipe was extremely helpful and patient with my elderly Mom as we searched for a vehicle that fix all her needs and wants. I truly appreciate all the time he spent with us to make sure my Mom was elderly Mom as we searched for a vehicle that fix all her needs and wants. I truly appreciate all the time he spent with us to make sure my Mom was happy with her purchase and she knew how to use all the Jeep Renegade's features. He even paired her phone and set all her gospel radio stations LOL. More

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South Oak Dodge provides excellent customer service. I have purchased several vehicles from this dealership over the past 14 years. My experiences have always been good . have purchased several vehicles from this dealership over the past 14 years. My experiences have always been good . More

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Bikini Blue Renegade! I wasn't planning on buying a new vehicle until Oct of this year but I saw this bright blue/green Renegade on line and it was love at fist sight! Bobb I wasn't planning on buying a new vehicle until Oct of this year but I saw this bright blue/green Renegade on line and it was love at fist sight! Bobby took me out for a test drive and it was over. I had to have it LOL. It's been a long time since I've bought a vehicle from a dealership but Bobby made the steps easy and was more than happy to answer any questions I had. He even took the time to program in my favorite radio stations. Thanks Bobby!! Everyone that I encountered at Guest's South Oak dealership was truly amazing. More

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Dawn's jeep. Had some issues with Dawn's jeep and they did a fine job addressing all of them. Happy wife, happy life. Thanks, I usually don't like to bring my vehi Had some issues with Dawn's jeep and they did a fine job addressing all of them. Happy wife, happy life. Thanks, I usually don't like to bring my vehicles to dealerships, but in this case, I'm glad I did. More

by Pete277 Verified Customer Verified Customer

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Great service.Tom kept me up to date. Very knowledgeable. Service was great. It took half of a day but it was an extensive break repair. Tom was quick to inform me of the problem and the estimate. Very satisf Service was great. It took half of a day but it was an extensive break repair. Tom was quick to inform me of the problem and the estimate. Very satisfied. More

by wjupiter Verified Customer Verified Customer

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Sales are great service is not Brought in my jeep for service the first time they had it for two weeks andforgot to service two things. Brought it in to get repaired a second time Brought in my jeep for service the first time they had it for two weeks andforgot to service two things. Brought it in to get repaired a second time they had it for 10 days it has been over a month now and I’m still waiting for parts.they also installed the wrong parts ( they will work but not the best choice) instead of calling me to tell me that they just installed them anyway. More

by Unhappy Verified Customer Verified Customer

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Great customer service. Especially Thomas Vick, he always give us service with. a smile. He always answers any questions or concerns we may have and never customer service. Especially Thomas Vick, he always give us service with. a smile. He always answers any questions or concerns we may have and never makes us wait long. More

by LMRTCH Verified Customer Verified Customer

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Oil change Very friendly place You get very good service and they do the job right And they are very friendly all of them and I wouldn’t go nowhere else Very friendly place You get very good service and they do the job right And they are very friendly all of them and I wouldn’t go nowhere else More

by Mary lynn Verified Customer Verified Customer

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Waste of time I came in because I had a strut leaking. I had a 7:50 appointment. No one came to talk to me until almost 11:00. When they called my name, I thought t I came in because I had a strut leaking. I had a 7:50 appointment. No one came to talk to me until almost 11:00. When they called my name, I thought they were finished, but they hadn’t started any work on my car. It took over 3 hours to confirm that the strut is leaking, but the part wasn’t in stock. I’m not sure what the point of an appointment is if it takes over 3 hours to confirm what I already told them and they didn’t have the part even though they knew that what I was coming in for. Their quote was also $400 more than my local mechanic. I won’t be back. More

by Disappointed customer Verified Customer Verified Customer

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Service Took almost 2 weeks for my car to get fixed. 2 of the parts were already there. They had to wait another week to get the rest of the parts. Took almost 2 weeks for my car to get fixed. 2 of the parts were already there. They had to wait another week to get the rest of the parts. More

by KARLY18 Verified Customer Verified Customer

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