Tom Vick
Tom Vick at South Oak Jeep Dodge Ram Chrysler

Tom Vick | Page 3

Service Advisor

South Oak Jeep Dodge Ram Chrysler

4550 W. Lincoln Hwy
Matteson, IL 60443

Contact Me
not yet
rated
91 Reviews
not yet
rated

91 Reviews

Write a Review

91 Reviews of Tom Vick

March 29, 2019

Dealership Rating
Employee Rating

Excellent Great customer service! I was updated on my vehicle's progress while I waited, which was great. Service was provided in a timely manner. Overall exp More

by JTHURMONDJR
Customer Service
Friendliness
Recommend Dealer
Yes
Mar 30, 2019

South Oak Jeep Dodge Ram Chrysler responded

Thanks so much!

March 29, 2019

Dealership Rating
Employee Rating

Worth the wait I made an appointment and my car was fixed. Not in the time frame i wanted but the wait was worth it. GREAT JOB. I was very satisfied. If your loc More

by Darrylduf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2019

South Oak Jeep Dodge Ram Chrysler responded

Thanks so much Darryl!

March 28, 2019

Dealership Rating
Employee Rating

Car wash I think when someone spends $1700.00 to have their car fixed, the least you can do is wash it. Its the little things that can make a big difference More

by Camogirl328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Henderson

Mar 29, 2019

South Oak Jeep Dodge Ram Chrysler responded

Thank you for the feedback Camogirl! We appreciate it. Typically we do wash your vehicle, on occasion when things are really backed up we'd rather not keep you waiting and waiting. If you'd like to stop back in (reference your review), we'd be happy to give you a wash!

March 25, 2019

Dealership Rating
Employee Rating

Outstanding Sevice I must say Bobby, Ryan, Tom are outstanding! An absolute pleasure to deal with and they represent your organization in the most customer service po More

by KATOEOXER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Hester, Ryan Ganser , Bobby Weinert

Mar 27, 2019

South Oak Jeep Dodge Ram Chrysler responded

Thanks so much! We appreciate the great feedback!

March 19, 2019

Dealership Rating
Employee Rating

Accommodated Service Need on Short Notice I had to bring my vehicle in on short notice and they got me in. Even though I had to leave my vehicle, they set me up with a loaner vehicle--same mak More

by Mskats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2019

South Oak Jeep Dodge Ram Chrysler responded

Thanks so much Mskats! We appreciate the opportunity to work with you!

March 13, 2019

Dealership Rating

Under promise, Over deliver The service department was neat and clean, always a good sign. When people care about their workspace it reflects pride. Everyone there was cordial More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Jeffries , Jamie Benck, Joe Bennish, Matt Ganser, Alexis Martinez, Rich Pitlock

Mar 15, 2019

South Oak Jeep Dodge Ram Chrysler responded

Thanks Bill!

March 13, 2019

Dealership Rating

Great I called on Saturday afternoon I brought my car in Monday morning and was repaired and ready to pick up by 4:00 Monday afternoon More

by Dannylynn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jamie Benck, Alexis Martinez

Mar 15, 2019

South Oak Jeep Dodge Ram Chrysler responded

Thanks Dannylynn!

March 13, 2019

Dealership Rating
Employee Rating

Great service experience! Service was done in a fast and timely manner! Every person in the service department is friendly and professional! Never have a problem with the servi More

by Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Jeffries , Jamie Benck, Joe Bennish, Matt Ganser, Alexis Martinez, Rich Pitlock

Mar 15, 2019

South Oak Jeep Dodge Ram Chrysler responded

Thanks so much!

March 13, 2019

Dealership Rating
Employee Rating

Service: Oil Change Very happy with the service department and the completion of an oil change in my Jeep. I took advantage of buying 2 oil changes, it’s a great deal! More

by MELISSA.MOLLETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Korey Patrick

Mar 15, 2019

South Oak Jeep Dodge Ram Chrysler responded

Thanks Melissa!

March 09, 2019

Dealership Rating

Very disappointed I'm hoping it was just a bad day and not the new norm. After bringing my vehicle in for and oil change, the safety inspection was marked completed b More

by Sadgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 09, 2019

South Oak Jeep Dodge Ram Chrysler responded

We apologize Sadgal. We have hired some new staff recently so doing our best to get them up to speed. We'll do better next time! Promise.

Dealership Inventory (226 Vehicles)

new 2025 Jeep Grand Cherokee car, priced at $42,509
2025 Jeep Grand Cherokee
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
new 2025 Jeep Grand Cherokee L car, priced at $43,665
2025 Jeep Grand Cherokee L
new
Silver Zynith exterior
Automatic
Four-wheel Drive
new 2026 Chrysler Pacifica car, priced at $39,508
2026 Chrysler Pacifica
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Front-wheel Drive
new 2026 Jeep Grand Cherokee car, priced at $41,220
2026 Jeep Grand Cherokee
new
Prv exterior
Automatic
Four-wheel Drive
new 2026 Dodge Durango car, priced at $44,868
2026 Dodge Durango
new
White Knuckle Clearcoat exterior
Automatic
All-wheel Drive
new 2026 Jeep Compass car, priced at $31,008
2026 Jeep Compass
new
Silver Zynith Metallic Clearcoat exterior
Automatic
Four-wheel Drive