Tom Wolfe
Tom Wolfe at Spitzer Kia Cleveland

Tom Wolfe

Service Manager

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.6
19 Reviews
4.6

19 Reviews

Write a Review

Dealership Experience

7 yrs, 5 mos

19 Reviews of Tom Wolfe

October 03, 2025

Dealership Rating
Employee Rating

Service was outstanding with a big Thank you to Tom Wolf and Michael Navarro. Brake pads and rotors replaced and car returned clean and brakes are excellen. This repair and oil change all in same day!Outsta More

by Judye370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Navarro Technician

Oct 03, 2025

Spitzer Kia Cleveland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 03, 2025

Dealership Rating
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I went to the dealership for my 10am appt and was taken right away! Excellent service! Got in and got out in a timely manner! And most importantly a friendly staff! More

by argkon15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belinda Frost , Rachel Lewis

Oct 03, 2025

Spitzer Kia Cleveland responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 10, 2025

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Belinda Frost went above and beyond when servicing me. I also received help from Damon Swann and both were excellent going out of their way to assist me with anything I needed or any questions I had. More

by Tisdajahw123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belinda Frost , Damon Swann

Sep 10, 2025

Spitzer Kia Cleveland responded

Belinda and Damon will be thankful to have received your positive feedback on their excellent assistance. We hope you feel welcome to visit us anytime you are in need of our services, we would be happy to help!

July 21, 2025

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Mary Rosado is amazing! She listens, tries to work out a deal for you without making you feel ripped off. She gives you options and doesn’t sway you one way or another. She More

by mc.villalobos26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mary Hernandez, Michael Rosado , Nick from finance!!!

Jul 23, 2025

Spitzer Kia Cleveland responded

Thank you for your wonderful review! We strive for 100% customer satisfaction, and we are glad that our team took great care of you. Your continued business means so much to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

February 19, 2025

Dealership Rating
Employee Rating

George Woods was the type of salesman I was looking for. My son was a first time car buyer and George made the process smooth even in sub zero weather. He was out there starting cars, scraping windows to More

by Kevin McLaughlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2025

Spitzer Kia Cleveland responded

Kevin, Thank you for taking the time to write this amazing review. Congratulations on the purchase of your sons new vehicle, we are honored that we were able to make his time worth the drive to our dealership. George will also be overly excited to hear you were so pleased with his wonderful customer service. We look forward to the next time we service your needs.

October 03, 2024

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Employee Rating

I went in for an oil change and left with a brand new 2025 Kia K4. This is actually my 5th Kia from Spitzer. This one was sold to me by Ely Rivera. They are an Awesome group of people and are the friendl More

by Gina
Recommend Dealer
Yes

Other Employees Tagged: Michael Mansour, Stephen Donat , Ely Rivera

Oct 03, 2024

Spitzer Kia Cleveland responded

Gina, Providing quality and efficient service is so important to us here at Spitzer Kia Cleveland and we are glad that Ely and Stephen's efforts could meet your satisfaction! We are thrilled to know that they were friendly. We wish you safe travels until we meet again!

April 20, 2024

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Employee Rating

George the salesman was really great and very knowledgeable. Great personality!!!! I would definitely recommend him!!!!! More

by Bryan9880
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Freddy Mansour, George R. Woods , Vincent Viscusi

Apr 22, 2024

Spitzer Kia Cleveland responded

Bryan, Thank you for leaving George this positive review! We are happy to hear that he took great care of you throughout your visit. It is our pleasure to assist you in any way possible and we hope to see you again the next time you are in need of automotive service.

April 11, 2024

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Employee Rating

I have purchased all 4 of my new cars from Kia Spitzer. George and Andrew are the best salesman in the business. There isn't a better service department around. More

by Tonk216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 11, 2024

Spitzer Kia Cleveland responded

Congratulations on your new purchases! We greatly appreciate the opportunity to work with you, and will continue to provide you with 5-star service. Thank you so much for your positive review!

March 23, 2024

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Employee Rating

Car Salesman Jeff Spitzer Kia Brookpark, Parma did a great job sold me my second car More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Belinda Frost, Cory Brown , Kim Boutell, Jeffrey Fraam

Mar 25, 2024

Spitzer Kia Cleveland responded

Hi Richard, It is an honor to hear of your very kind words, and thank you for your loyalty to our dealership! Congrats on your newest vehicle! Safe travels until we meet again.

December 24, 2023

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Employee Rating

Everything was get that Christopher Halley did he explain everything that he did in the video which I thought was nice way to do More

by Seanw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Halley

Dec 27, 2023

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this positive review for Christopher! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know if we may ever be of further assistance to you!

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