Tomas Gates | Page 4

Excellent buying experience with Paul Mazza. I had my check engine light come on and he had the service department call me immediately and set me up to have my car looked at and the problem was I had my check engine light come on and he had the service department call me immediately and set me up to have my car looked at and the problem was resolved. More

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I had a wonderful experience with a staff who was eager to please, meet my needs, and give me the best possible price! I recommend everyone goes to Gates! I worked with Paul and he was fantastic! to please, meet my needs, and give me the best possible price! I recommend everyone goes to Gates! I worked with Paul and he was fantastic! More

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I have been a repeat customer for over 15 years. The staff is fantastic the service top notch and my Sales Rep Paul Mazza has always been there for me. Taking all of my concerns to heart and helpi The staff is fantastic the service top notch and my Sales Rep Paul Mazza has always been there for me. Taking all of my concerns to heart and helping me make the right decisions. he is one of the main reasons I return to Gates. More

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Ive been with Gates for over 10 years . Martin Quinones is the best . There friendly. No pressure sales . Always got the car i wanted . Martin goes above and beyond for his customers Martin Quinones is the best . There friendly. No pressure sales . Always got the car i wanted . Martin goes above and beyond for his customers More

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JP is so easy to work with to, just a seamless process from start to finish. from start to finish. More

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Nick went above and beyond for me. Told him I always wanted a big bow on my new car and he made sure I got one. And I was so surprised he did not have to do that but made sure I was Told him I always wanted a big bow on my new car and he made sure I got one. And I was so surprised he did not have to do that but made sure I was pleased with my purchase and I felt so special ! And explained everything to me about my new GMC Yukon. Thank you sooo much. More

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Staff was very pleasant and accommodating. Salesman Martin was super nice and helpful. I love my new truck Salesman Martin was super nice and helpful. I love my new truck More

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What a total waste of time Talking about a dealership without honor or integrity . I say this because I've bought too many cars and dealt with too many dealers and it's hard to surprise me. We went ther without honor or integrity . I say this because I've bought too many cars and dealt with too many dealers and it's hard to surprise me. We went there twice which is an hour and a half drive each way then We wanted a car after several weeks of negotiating. We finally agreed on price of their car and trade-in was pretty much all set from the start. They just needed to look at the car in person for the second time. At second trip we were in a hurry cause we had an appointment so we stopped by. They looked at the car. They said they'll call us back in just a few after they research it a little bit more That never happened. We got a text message 5 days later that somebody came and bought the car right after we left. I asked why didn't you let us know ?and their reply was because the party didn't pick it up till 5 days later. That was the answer. So I went back and forth and it's upon layers of lies driven by well The usual greed run by a kid with a smirk probably owners, relative or son as a GM.lol They knew I was working with another place and even bigger discount than they're offering but involved a few hour drive which I backed out of in the name of this one. They don't deserve fancy buildings and fake fancy atmosphere paid by deception and milking a customer then laughing about it somewhere in a meeting and calling it a good business practice Their apology was fake, not genuine as this is their practice of doing things. If they went back in time they would still do it the same way. They've done it before and they'll do it again. I'm sure they'll come up with some nonsense reply to this that if they do I will will do P.S. underneath this More

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This was my second purchase and I wouldn’t go anywhere else. Martin and the Team at Gates are top notch. else. Martin and the Team at Gates are top notch. More

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This is our second vehicle we have bought at Gates GMC/Nissan. Our salesman was Martin both times. Martin makes the whole experience easy for us. Martin is very professional, and makes everything with GMC/Nissan. Our salesman was Martin both times. Martin makes the whole experience easy for us. Martin is very professional, and makes everything with the paperwork go easy. We will be looking for another vehicle in the future. And i know we will definitely go and see Martin. I highly recommend Martin for your salesman. More

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