Tommy Malone
Tommy Malone at Shottenkirk Honda of Cartersville

Tommy Malone | Page 3

Pre-Owned Car Director

Shottenkirk Honda of Cartersville

539 E Main St
Cartersville, GA 30121

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4.7
134 Reviews
4.7

134 Reviews

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134 Reviews of Tommy Malone

May 02, 2024

Dealership Rating
Employee Rating

They were great! No problems at all!! Everyone was very nice and would shop there again. More

by NEWSONGRM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Lewis, Michael Welch, Brittany Lewis , Kevin Dowdy, Jason Lamarre

May 02, 2024

Shottenkirk Honda of Cartersville responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Shottenkirk Honda of Cartersville!

April 24, 2024

Dealership Rating
Employee Rating

La atención y el servicio fueron excelentes muchas felicidades estamos muy contentos con la nueva camioneta honda ridgeline. More

by YOSVANYNOVLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Welch, Logan Quijano , Drew Suslavich

Apr 25, 2024

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

April 19, 2024

Dealership Rating
Employee Rating

Great place to go if purchasing a vehicle everyone is super nice and knowledgeable of the vehicles definitely recommend them they will work with you so that you can get what you want for a reasonable $$$ More

by DEECOLEQUEEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Welch, Terry Ford , Ethan McElrath

Apr 21, 2024

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 16, 2024

Dealership Rating
Employee Rating

Tyler Bone, Kevin Etters and Tommy Malone are the absolute best! The professionalism, attention to detail and customer service is like nothing I’ve experienced at a car dealership before. From sales More

by rgtgdunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Kevin Etters

Apr 16, 2024

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We look forward to sharing your compliments with our crew. We truly appreciate your business.

April 10, 2024

Dealership Rating
Employee Rating

I declined the extended warranty at least 20 times until they TOLD me it was only $2 a month. Turns out it was a one time fee of $2500 added into my loan. These people are crooks. More

by SHADYREASON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Richard Lewis, Michael Welch, Brittany Lewis , Kevin Dowdy, Jason Lamarre, Drew Suslavich

Apr 14, 2024

Shottenkirk Honda of Cartersville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 01, 2024

Dealership Rating
Employee Rating

Our services advisor was Ginger and she was fantastic would definitely like to have her again on my service. More

by FIFTYSHADESOFTRAVELING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Welch , TL Ford

Apr 01, 2024

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Ginger here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

March 24, 2024

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Employee Rating

I came to Shottenkirk Honda Cartersville to “look” for a CRV. Planning to come back in a week or two. Well, I got “Cook”ed!! 😁 The exact color and trim I wanted was on your lot! Cook was awesome! Very per More

by joyforlife01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittany Lewis , Angie Angell, Emmanuel “Cook” Holloway

Mar 24, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Cook delivered such a great experience!

March 22, 2024

Dealership Rating
Employee Rating

Great good service nice people. Clean place I would refer a friend to them . I sent some people to them but they went to the Rome dealership and I didn’t get Credit for there buy. More

by HARDIMAN627
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Lewis, Brittany Lewis , Kevin Dowdy, Jason Lamarre

Mar 24, 2024

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 14, 2024

Dealership Rating
Employee Rating

Would not recommend buying from them, especially a used car. Also, MAKE SURE YOU LOOK OVER EVERY DETAIL OF THE VEHICLE FOR DAMAGE AND READ YOUR CONTRACT AND MAKE SURE IT MATCHES THE DEAL THEY OFFERED YOU More

by DAMIANCOFFIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brittany Lewis

Mar 18, 2024

Shottenkirk Honda of Cartersville responded

Damian, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 10, 2024

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Employee Rating

I purchased a car here in March, I got a great deal on my trade in and am extremely happy with my new car! More

by CLAIRE.LOGUE5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittany Lewis , Justin Delong, Sherry Keffer, Ethan McElrath

Mar 11, 2024

Shottenkirk Honda of Cartersville responded

Hi Claire: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Shottenkirk Honda of Cartersville are glad to have you as a customer.

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