Tommy Walter

I brought my 2024 Porsche Panamera in only because I noticed light wheel scuffs after a car wash and felt a slight vibration in the left wheel. I never reported pulling or steering drift, yet the paperw noticed light wheel scuffs after a car wash and felt a slight vibration in the left wheel. I never reported pulling or steering drift, yet the paperwork inaccurately documented that I said the car was “pulling to the right,” which was not true. During my visit, I was told that no issue could be diagnosed, yet Porsche suggested that the cause “might” be the steering column and attempted to involve my insurance company for an inspection estimate of over $11,000 — despite not identifying any confirmed problem or presenting any diagnostic findings in writing. I picked up my vehicle expecting reassurance and clarity. Instead, my car is now significantly worse than before I dropped it off. It is now: • Shaking severely at normal driving speeds • Swinging side-to-side at times • Producing knocking sounds under the front area • And what appears to be the rotor surface was changed or altered, though this has not been acknowledged or explained Porsche has refused to correct or address the deterioration in the vehicle’s performance since their handling of it. I have submitted photos and videos and have attempted multiple times to escalate for a resolution, but I have not received transparency, follow-up, or a plan to make this right. For a brand positioned around engineering excellence and ownership experience, this has been extremely disappointing. I am requesting immediate contact from Porsche Executive Relations to review this situation and provide a proper resolution. More

by georgiawylie Verified Customer Verified Customer

Report | Print

Absolutely great experience! Haven't pulled the trigger yet, but salesperson Casey Graber helped me decide between a Cayman and a 911 by letting me test drive both. She is very Haven't pulled the trigger yet, but salesperson Casey Graber helped me decide between a Cayman and a 911 by letting me test drive both. She is very knowledgeable and her no pressure approach was really appreciated. She introduced me to Sales Manager Tommy Walter; he was equally helpful and a pleasure to meet. More

Report | Print

We bought a brand new vehicle. Ordered it. My wife was induced to buy for $5,100 a certified pre-owned warranty -- on a brand new car! Now, they won't answer questions. This is Ordered it. My wife was induced to buy for $5,100 a certified pre-owned warranty -- on a brand new car! Now, they won't answer questions. This is a scam and fraud. Do not do business here. Totally dishonest. More

Report | Print

Felipe was professional and knowledgeable about the Porsche Cayenne. The purchasing process was extremely smooth. Porsche Cayenne. The purchasing process was extremely smooth. More

Report | Print

The service and customer care from the Porsche Atlanta Perimeter team is exceptional. I felt cared for and fully supported. From John Ledford, my exceptional sales associate to Tommy, the new car manage Perimeter team is exceptional. I felt cared for and fully supported. From John Ledford, my exceptional sales associate to Tommy, the new car manager, the team is professional, thoughtful and responsive. They made the process incredibly smooth and seamless. I feel like I made new friends in the process. More

by brandon@theworksmiths.com Verified Customer Verified Customer

Report | Print

Great customer service and products! I will highly recommend to all my family and friends! I will highly recommend to all my family and friends! More

by NITIN Verified Customer Verified Customer

Report | Print

Great service! Exactly what I was expecting. Never disappointed but they commitment to excellence! Thank you! Exactly what I was expecting. Never disappointed but they commitment to excellence! Thank you! More

by ALEXS8 Verified Customer Verified Customer

Report | Print

Carl was great to work with and he answered all of our questions. We are very pleased with our experience with him. Would high recommend. questions. We are very pleased with our experience with him. Would high recommend. More

by asha_banthia Verified Customer Verified Customer

Report | Print

The team I worked with during the purchase process was excellent Each person showed a great amount of attention from beginning to end The only disappointment and aggravation being that the Macan EV, th excellent Each person showed a great amount of attention from beginning to end The only disappointment and aggravation being that the Macan EV, that I purchased could not be configured to accept the plug in charge and is still not 100% efficient. This matter has been taken up with Porsche USA and at this time I am waiting a resolution, that has taken a long time at this point without a satisfactory solution More

by STEVE.MAGID Verified Customer Verified Customer

Report | Print

Outstanding at all levels! All experiences there in the last 3 years have been great, hence have purchased 6 Porsches at Perimeter. Looking forward to the next one. All experiences there in the last 3 years have been great, hence have purchased 6 Porsches at Perimeter. Looking forward to the next one. More

by Johnadot Verified Customer Verified Customer

Report | Print