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Toni Hernandez
Toni Hernandez at Toyota of Downtown L.A.

Toni Hernandez | Page 3

Service Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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44 Reviews

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44 Reviews

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44 Reviews of Toni Hernandez

April 07, 2023

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Employee Rating

Great experience as always. First time working with Toni and he was the best! Thank you Toni! More

by celida
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Recommend Dealer
Yes
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Apr 11, 2023

Toyota of Downtown L.A. responded

Thank you for this amazing review, Celida! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 24, 2023

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Received great service from Toni Hernandez. A pleasure working with him servicing my vehicle service. More

by Wrinkshop1
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Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 28, 2023

Toyota of Downtown L.A. responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 12, 2023

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Great service, the times I've been there with appointment of course it's been a fast service and the staff is friendly. So far good experience for me. More

by Rogel A .
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Recommend Dealer
Yes
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Mar 14, 2023

Toyota of Downtown L.A. responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 07, 2023

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Employee Rating

Not a good costumer service the wait was ok they take there time but ok More

by A r
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Recommend Dealer
No
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Mar 09, 2023

Toyota of Downtown L.A. responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 25, 2023

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Efficient, courteous and attentive. Great customer service overall from beginning to end. Everyone was great. More

by Karina
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 28, 2023

Toyota of Downtown L.A. responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Toyota of Downtown LA Team

February 24, 2023

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Excelente servicio amabilidad y una buena atención al cliente y sin aser esperar. Mucho tiempo El. Servicio tiempo. Moderado 👍🏻. More

by Pacheco
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 27, 2023

Toyota of Downtown L.A. responded

Muchas gracias Pacheco, que tenga un día exelente! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Feb 27, 2023

Pacheco responded

👍🏻

February 15, 2023

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I was well pleased with the customer service from the time I arrived to the time I left More

by Sharon
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Recommend Dealer
Yes
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Feb 17, 2023

Toyota of Downtown L.A. responded

Thank you for this amazing review, Sharon! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 12, 2023

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Very quick service this time around. Toni was very helpful and detailed with his recommendations. Thank you Toni! More

by Maria Chavez
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Workmanship
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Recommend Dealer
Yes
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Feb 14, 2023

Toyota of Downtown L.A. responded

Maria, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

January 16, 2023

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Employee Rating

Service advisors are always friendly and helpful. My recent experience on 1/14/23 was actually really good this time. Service advisor Toni Hernandez was very friendly and helpful. Really appreciate h More

by egalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2023

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

December 09, 2022

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Employee Rating

Toyota Downtown LA is always awesome. Extremely courteous staff always concerned customer needs, time and comfort; quite articulate on details and customer service. More

by jomosa.mfa
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Arroyo, Gary Kamoshida , Jose Francisco, Jonathan Lopez Camacho

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Dec 12, 2022

Toyota of Downtown L.A. responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Toyota of Downtown LA Team

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