Tony Bui

Very good Customer service. I would recommend this dealership with my friends everything was excellent. I would recommend this dealership with my friends everything was excellent. More

by CANELA1069 Verified Customer Verified Customer

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Hamza was great! !! God sent & all my questions & concerns were answered!!! Walked out with the car I wanted!!! !! God sent & all my questions & concerns were answered!!! Walked out with the car I wanted!!! More

by toa_tau1985 Verified Customer Verified Customer

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I took my Hyundai NEXO to the service center, and three days later, they called me to say that they didn't have the necessary authorization documents to repair the vehicle. This was a complete waste of my days later, they called me to say that they didn't have the necessary authorization documents to repair the vehicle. This was a complete waste of my time. In America, time = money, and as a customer, I shouldn't have to deal with such inconvenience. If a company causes inconvenience to its customers, it should compensate for it with a gesture. You send out customer satisfaction surveys to understand customer experiences, but the truth is, an unhappy customer is live advertisement for dissatisfaction. My advice to you: always value your customers and make them feel appreciated. The first step to achieving this is through employee training. Well-trained and knowledgeable employees improve customer satisfaction and help maintain the company’s reputation. Remember, customer experience is the most valuable investment a business can make. The only thing that made me happy throughout the process was the refreshments in your office. My children enjoyed them and were happy. Also, the employee handling our paperwork was very friendly and tried to assist us. However, at the end of the day, I had a service experience with no results. More

by savas iren Verified Customer Verified Customer

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An excellent experience in car shopping. Every detail that needed to be known, it was there at the time the information was needed. Courtesy knowledge, action, hands on, and attention to eve Every detail that needed to be known, it was there at the time the information was needed. Courtesy knowledge, action, hands on, and attention to every question or concern. Service totally personalized I felt like I was in control of the negotiation that I was looking for the car I wanted. Everybody did their part, Andrew, Jordan, Juan, Tony and Ann Sala. I had no choice than to take the desired vehicle home. Thank You so much Guys, More

by RIVIERA4U Verified Customer Verified Customer

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Willing to work through some challenges. Polite and concern about their customer. Smiled and made me feel good about my purchase. Polite and concern about their customer. Smiled and made me feel good about my purchase. More

by Elsiebean96 Verified Customer Verified Customer

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Great service by Jordan, I love it here and I recommend this place for anyone interested to get a new car this place for anyone interested to get a new car More

by KANIDY08 Verified Customer Verified Customer

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Staff is very helpful and professional. Girl at welcome desk should not be burning a candle with incense Girl at welcome desk should not be burning a candle with incense More

by MARQUEZANGIE333 Verified Customer Verified Customer

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This is the second vehicle we have purchased from Downey Hyundai in the last 2 months. Guillermo is great, as is the rest of the staff. Especially, Mussa the finance manager. Hyundai in the last 2 months. Guillermo is great, as is the rest of the staff. Especially, Mussa the finance manager. More

by Fnabujaber Verified Customer Verified Customer

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Excellent, outstanding…. ., xx, xyz, zz, zz zz zz zz zz z. zz zz z z z z ., xx, xyz, zz, zz zz zz zz zz z. zz zz z z z z More

by panand27.pa37 Verified Customer Verified Customer

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Excellent service and experience. Great cars and good value. Guillermo and Mussa and Dan were awesome to deal with. Great cars and good value. Guillermo and Mussa and Dan were awesome to deal with. More

by Fnabujaber Verified Customer Verified Customer

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