Tony great, but dealership shady.
Paid more than I thought, and finance manager horrible. Thought I was buying car for 33,500 and was supposed to get 1,250 in rebates. When I was s
Paid more than I thought, and finance manager horrible. Thought I was buying car for 33,500 and was supposed to get 1,250 in rebates. When I was signing paperwork, I was than told for the first time by the finance manager that I was paying 34,500 bc I negotiated a 5,000 “premium” due to the market down to 1,000. This was the first time I was informed this. Tony was also surprised when I told him. The finance manger was also overly aggressive in pushy additional coverage. I have purchased over 25 cars in my life and this was or one of the worst experiences I have had. Although Tony in sales was great. I usually leave a dealership feeling like I got a good or at least a fair deal. Not here. Stay away.
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by Paul
Apr 12, 2022 -
Elkins Chevrolet responded
Hey Paul, I firstly wanted to thank you for choosing Elkins Chevrolet for your new vehicle. We truly value the opportunity to have earned your business, and appreciate you taking the time to leave us your feedback. We're disappointed to hear your visit was not a positive one, I hope that we may be able to turn your experience around. Would you be up for a quick conversation with myself or our general sales manager Adam? Thanks again for making the Elkins Chevy family part of yours, and have a great day. Best,
Mike Bilbow
Customer Experience Manager
Elkins Chevrolet
856-983-9200 x 162
Mikebilbow@Elkinschevrolet.com
Apr 12, 2022 -
Paul responded
I am available after 12:00 pm tomorrow to talk. Let me know what time you are available, thanks.
Awesome experience.
Everyone treated us like family. Ask for Tony. He’s a real gentleman.
Everyone treated us like family. Ask for Tony. He’s a real gentleman.
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by Cmpetrelli
Mar 30, 2022 -
Elkins Chevrolet responded
Thanks so much for your great review Cmpetrelli! Tony and the rest of our team were glad to have been able to help, and look forward to hearing from you should there be anything we can do to further assist you. Thanks again,
Mike Bilbow
Customer Experience Manager
Elkins Chevrolet
856-983-9200 x 162
Mikebilbow@Elkinschevrolet.com
Tony, Bob, and Adam were all very helpful!
I’ve gotten a lot of compliments on my car in a short amount of time and the price was just right for me!
I’ve gotten a lot of compliments on my car in a short amount of time and the price was just right for me!
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by dlp77slp
Mar 24, 2022 -
Elkins Chevrolet responded
Thanks for your great review, and congrats on the new ride dlp77slp! We're so glad to hear you had a great experience, and look forward to hearing from you again when the time comes. Take care in the meantime,
Mike Bilbow
Customer Experience Manager
Elkins Chevrolet
856-983-9200 x 162
Thank you to Tony & Mike for making car buying an easy
painless experience! They took their time & explained everything to me & I drove off a happy customer!!
painless experience! They took their time & explained everything to me & I drove off a happy customer!!
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by daniellaspera
Mar 17, 2022 -
Elkins Chevrolet responded
It was great to have met you Daniella! The pleasure was all ours. I hope that we had the opportunity to answer any questions you may have on your new vehicle, know that we're here for you anytime should there be anything we can do to further assist you. Thanks again, and enjoy your new Chevy!
Mike Bilbow
Customer Experience Manager
Elkins Chevrolet
856-983-9200 x 162
It was a pleaseure working with Tony and Bob.
They made the transaction very easy with no pressures. I would definitly recommend this dealership.
They made the transaction very easy with no pressures. I would definitly recommend this dealership.
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by shop97
Mar 02, 2022 -
Elkins Chevrolet responded
Hey Shop97, thank you for taking the time to leave a review for us! We're happy we could meet your expectations, and that our team provided a hassle-free experience. Feel free to reach out with any questions you may have on your new vehicle, know that Tony and the rest of our team are here for you anytime. Thanks again,
Mike Bilbow
Customer Experience Manager
Elkins Chevrolet
856-983-9200 x 162
Best place in SJ to buy a car. I’ve purchased 10 cars in
20 years and it’s always been a pleasure.
20 years and it’s always been a pleasure.
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by Shawnmtoner
Dec 08, 2021 -
Elkins Chevrolet responded
We can't thank you and your family enough for your continued support over the years Shawnmtoner! Your top notch review means so much to our team, know that we're here for you anytime should you have any questions on your new vehicle. Thanks again, and Happy Holidays to you and your family. Best,
Mike Bilbow
Customer Experience Manager
Elkins Chevrolet
856-983-9200 x 162
Our experience with Elkins has always been great. They
are always trying to help you get the best deal possible.. We have bought five cars from Klkins and never had any issues. The sales team is great to
are always trying to help you get the best deal possible.. We have bought five cars from Klkins and never had any issues. The sales team is great to work with and they make you feel like family. We recently moved to Delaware and will still go back and buy cars from them😊
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by rdallepazze
Nov 17, 2021 -
Elkins Chevrolet responded
We can't thank you and your family enough for your continued support rdallepazze! It's always a pleasure to see you. We look forward to hearing from you folks when the time comes, whether that be in our sales or service department. Take care in the meantime, and Happy Thanksgiving to you and your family. Best,
Mike Bilbow
Customer Experience Manager
Elkins Chevrolet
856-983-9200 x 162
We happened to stumble across a 2015 Camaro Z28 at
Elkins. Never thought we'd see one, let alone own one. Thanks to Tony and staff who made it happen. We had such a great experience there and we are
Elkins. Never thought we'd see one, let alone own one. Thanks to Tony and staff who made it happen. We had such a great experience there and we are having a blast driving the car. We will be back in a few years to pick up our next toy. Thank you!!!
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by JMac
Oct 28, 2021 -
Elkins Chevrolet responded
Congratulations on your Z28 JMac! We're so glad to hear you're enjoying the car, we look forward to hearing from you when the time comes for your next toy. In the meantime, know that Tony and the rest of our team are here for you should we be able to offer any assistance. Drive your Camaro well, and take care!
Mike Bilbow
Customer Experience Manager
Elkins Chevrolet
856-983-9200 x 162
We had an amazing experience from the time we entered
the building through the time we left. Tony Dillard and every one we worked with were fantastic and so so helpful. Tony was so informative and person
the building through the time we left. Tony Dillard and every one we worked with were fantastic and so so helpful. Tony was so informative and personable. We will recommend the dealership to everyone.
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by Lpumpkin76
Oct 22, 2021 -
Elkins Chevrolet responded
We can't thank you enough for the opportunity to have earned your business, as well as your wonderful review and recommendation Lpumpkin! I hope we have had the time to answer any questions you may have on your new vehicle, know that we're here for you anytime should there be anything we can do to further assist you. Thanks again,
Mike Bilbow
Customer Experience Manager
Elkins Chevrolet
856-983-9200 x 162
I was a pleasure working with Tony & Lisa. This was a
fast moving process. My 2nd purchase @ Elkins Chevrolet. Very professional.
fast moving process. My 2nd purchase @ Elkins Chevrolet. Very professional.
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by tcrean
Sep 16, 2021 -
Elkins Chevrolet responded
Thanks for thinking of us again for your newest vehicle tcrean! It was our pleasure to have assisted you, know that Tony and the rest of our team are here for you anytime should there be anything we can do to further assist you. Thanks again,
Mike Bilbow
Customer Experience Manager
Elkins Chevrolet
856-983-9200 x 162