Tony Lang | Page 5

Working with the service department is always easy. For this visit, staffing issues were going to cause a delay in getting my truck serviced. Tony worked hard to secure a loaner truck, and it was very For this visit, staffing issues were going to cause a delay in getting my truck serviced. Tony worked hard to secure a loaner truck, and it was very much appreciated. It made the delay a nonissue. More

by scott j Verified Customer Verified Customer

Helpful 0

Report | Print

The oil change and tire rotation took longer than expected, Two hours for oil change and tire rotation? Wow!!! expected, Two hours for oil change and tire rotation? Wow!!! More

by MBAUER2212 Verified Customer Verified Customer

Helpful 0

Report | Print

Very good service as usual. Always keep you updated on how things are going.. The people have courtesy for their middle names..Great dealership Always keep you updated on how things are going.. The people have courtesy for their middle names..Great dealership More

by DHINGTEN7 Verified Customer Verified Customer

Helpful 0

Report | Print

It’s a joke that I still haven’t heard nothing back it been weeks was told five days still waiting been weeks was told five days still waiting More

by Sweetlady33.cr Verified Customer Verified Customer

Helpful 0

Report | Print

We have been buying our cars from ferman for the past 25 years. Kevin Smith mike wells and Charlie cox are great. years. Kevin Smith mike wells and Charlie cox are great. More

by bobd6 Verified Customer Verified Customer

Helpful 0

Report | Print

Friendly staff, great service! I was scheduled in quickly for car repairs and while installation and replacement of new parts can take a few hours, the overall wait wasn't too bad. I was scheduled in quickly for car repairs and while installation and replacement of new parts can take a few hours, the overall wait wasn't too bad. The waiting room is very open and spacious, which (as a person who dislikes crowds/ tight spaces) I really appreciated. I'm also grateful for the free coffee and availability of vending machine snacks, although the snack machine overcharged $5 for each selection. Might want to check that. More

by cat.whitworth Verified Customer Verified Customer

Helpful 0

Report | Print

Always world class service from Billy Tony and crew, cleat lines of communication every step of the way. Always appreciative cleat lines of communication every step of the way. Always appreciative More

by chad.britts13 Verified Customer Verified Customer

Helpful 0

Report | Print

Prompt on time, great service and they care about your truck. And they care about the customer. truck. And they care about the customer. More

by jzatofl Verified Customer Verified Customer

Helpful 0

Report | Print

Did a great job the Service advisor was professional and got me done and out and the Coffee and Donuts were Great Thank You got me done and out and the Coffee and Donuts were Great Thank You More

by Jptreker Verified Customer Verified Customer

Helpful 0

Report | Print

They do a great job, their service department always over delivers. They have great leadership who understands great customer service! delivers. They have great leadership who understands great customer service! More

by Dhall Verified Customer Verified Customer

Helpful 0

Report | Print