Tony Lang | Page 59

Extremely friendly and personable staff. Best service I've had, much better than where I bought the car Best service I've had, much better than where I bought the car More

by stevialter1955 Verified Customer Verified Customer

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Had an issue with a LED light failing on the dashboard 45 days & 1700 miles past the 36/bumper-to-bumper warranty.GM would only cover 60% of repair. Ferman Service Director stepped up and said they would days & 1700 miles past the 36/bumper-to-bumper warranty.GM would only cover 60% of repair. Ferman Service Director stepped up and said they would cover the rest. Ferman did what was right while GM only wanted to do as little as possible under their warranty process More

by celatum Verified Customer Verified Customer

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Tony Lang is an excellent Guest Relations Manager. Very attentive and keeps me informed. I was advised when my car was ready. It was washed and clean. Very attentive and keeps me informed. I was advised when my car was ready. It was washed and clean. More

by wgmayhew21 Verified Customer Verified Customer

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Good service, good people, and an honest dealership. I always enjoy talking with the sales people. I always enjoy talking with the sales people. More

by X Verified Customer Verified Customer

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Ferman has always given the best customer service and listens to the customer..Always professional and caring listens to the customer..Always professional and caring More

by Lisamustang Verified Customer Verified Customer

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Greeted upon arrival. Service Manager polite (not usual Service Manager, so lost continuity of service/history of vehicle -not his fault). During service - problem confirm Service Manager polite (not usual Service Manager, so lost continuity of service/history of vehicle -not his fault). During service - problem confirmed - warranty item replaced with no problem. More

by ZombieSlayer Verified Customer Verified Customer

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Thank you for the great deal on tires and an excellent wash and vacuum great team! wash and vacuum great team! More

by bmonteverde11 Verified Customer Verified Customer

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I had an excellent experience at Ferman Chevrolet in Tarpon Springs. The staff is friendly and professional. The dealership is clean and comfortable. Tarpon Springs. The staff is friendly and professional. The dealership is clean and comfortable. More

by Deniseh07 Verified Customer Verified Customer

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Quick repair, I only had to wait 1 day to receive the part needed. I would recommend this dealership part needed. I would recommend this dealership More

by sat_tel Verified Customer Verified Customer

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Good, except having to wait over 4+ hours to get my vehicle back. I had an appointment for 1030 am and the vehicle back after 4 pm. If mechanics are running late, service tech should have told me thi vehicle back. I had an appointment for 1030 am and the vehicle back after 4 pm. If mechanics are running late, service tech should have told me this so I could have home and waited for vehicle completion. Price for rear brake job was about $50. More than estimate. Facility was clean, with plenty of coffee and donuts. More

by Gene Verified Customer Verified Customer

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