Tony Pozderac

i had a great experience with Mr. Dennis Epps and his team they make buying a vehicle very smooth I will recommend him Dennis Epps and his team they make buying a vehicle very smooth I will recommend him More

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I had a very disappointing experience with Tony Pozderac. Throughout my interaction, he used language that felt inappropriate and unprofessional, including phrases such as “people like you,” which came acros Throughout my interaction, he used language that felt inappropriate and unprofessional, including phrases such as “people like you,” which came across as disrespectful and concerning in a customer-facing environment. Additionally, there seems to be a lack of proper training and education among staff when it comes to handling different types of checks and financial processes. This led to confusion and unnecessary delays that could have easily been avoided with better guidance and knowledge. What was most frustrating, however, was the lack of effort to resolve the issues. There was little to no initiative taken to rectify the situation or ensure a smooth experience. Overall, I expected a much higher level of professionalism and accountability, especially from someone in a management position. More

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What can I say about Mr. Dennis Epps? This Super Size Guy has once again exceeded my expectations. First and foremost I would like to thank him for coming in when he was n Dennis Epps? This Super Size Guy has once again exceeded my expectations. First and foremost I would like to thank him for coming in when he was not feeling well to help me with my emergency purchase. This was the second vehicle that I have purchased from him in 5 months and he has made me respect and admire him and his craft even more. I love it when a sales professional is human with their clients. My purchasing needs were dramatically different this time around, but I am glad that I could rely on Dennis to meet and accommodate me where I was at this juncture in my life. When it comes to going above and beyond, this dealership gets a gold star. Dennis located my vehicle, sent drivers out to bring it in the same day (you know girls don't like to wait (long) lol,) he sync me up to all of the MB apps and had my paperwork ready for signature when I came in...like I said, what can I say about Dennis. :) I love this dealership and I love my beautiful Alpine Grey GLC300 COUPE! More

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Christine was amazing, and my process wasn’t the easiest but her and Tony went above and beyond for me, and I’m so appreciative! 10/10 recommend! but her and Tony went above and beyond for me, and I’m so appreciative! 10/10 recommend! More

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Sales Rep: Andy Ji Manager: Tony Customer Service: 10/10 Professionalism: 10/10 Work with Andy and Tony at this location. They both put customer first and do not waste any time. They tailored the 10/10 Professionalism: 10/10 Work with Andy and Tony at this location. They both put customer first and do not waste any time. They tailored the most pleasant experience I had so far at any Mercedes dealerships. More

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Christene provides exceptional customer service! She is a pleasure to work with. Christene anticipated the needs and emailed documents to ensure a quick and easy purchase process. She is both car She is a pleasure to work with. Christene anticipated the needs and emailed documents to ensure a quick and easy purchase process. She is both caring and professional. Tony is very welcoming and also provides excellent customer service. I am definitely pleased with the purchase process and satisfied that I received a fair price for the vehicle. I have purchased many vehicles in the past and Owing Mills Mercedes far exceeds other dealerships. Keep up the great work! More

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We had a great experience working with Christene Marshall. She was extremely helpful, patient, and knowledgeable throughout the entire process of buying our car. Christene answered all of our questi Marshall. She was extremely helpful, patient, and knowledgeable throughout the entire process of buying our car. Christene answered all of our questions, made everything easy to understand, and never pressured us. We truly appreciate her professionalism and kindness and would highly recommend Christene to anyone looking for a new car. More

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I had the best experience ever! Dennis Epps was an outstanding salesman and a true veteran in the automotive industry. He made the car buying process efficient and seamless. In fact Dennis Epps was an outstanding salesman and a true veteran in the automotive industry. He made the car buying process efficient and seamless. In fact, my husband was impressed by the fact that all he had to do with come in and sign his paperwork, which he did on his lunch break! Dennis synced and set up my profile prior to my arrival and my New 2026 GLC 300 Mercedes looked like a beacon of light sitting in the showroom with a big red and white bow on it. I could not have asked for more. So, I would like to thank Dennis and Mercedes Benz, Owings Mills for enhancing my purchase experience and should you be in the market for RED CARPET SERVICE, then this is the dealership and sales Professional that you want. More

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We purchased a GLS450 last year with Christine. She had been helpful several times over the year and when we had an accident and had to replace our vehicle, Christine is the first person we thought She had been helpful several times over the year and when we had an accident and had to replace our vehicle, Christine is the first person we thought of. She is responsive, professional, and extremely helpful. We are her customers as long as she will have us. More

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The team I worked with at Mercedes Benz of Owings Milll, MD (Elliott Bourne, Courtney Devilbliss, Rob Banks and the finance dept) are amazing! My customer service experience was phenomenal! The entire team MD (Elliott Bourne, Courtney Devilbliss, Rob Banks and the finance dept) are amazing! My customer service experience was phenomenal! The entire team is knowledgeable and very professional. Special recognition and appreciation to Mr. Elliott Bourne who needs to be the Mercedes Benz salesman of the century! From the time I entered the showroom to the time I drive off with my new car, he made sure my experience was the epitome of any car buying experienceI have ever had! Mr. Bourne is easy going, patient and did not at any time make me feel pressured to purchase a car. He is into his business. knowledgeable and provided detailed information about the car. He is also professional, open, friendly and easy to converse with. The tech training I received from Courtney Devilbliss about the car is/was top notch and thorough, All of my questions were answered and I never was made to feel unappreciated. The dealership is comfortable, and was not too loud and had the right amount of traffic. My experience was rewarding, memorable. Much better than I imagined it would be. Thank you Mercedes.Benz of Owings Mills MD. More

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