Tony Pozderac

Christene provides exceptional customer service! She is a pleasure to work with. Christene anticipated the needs and emailed documents to ensure a quick and easy purchase process. She is both car She is a pleasure to work with. Christene anticipated the needs and emailed documents to ensure a quick and easy purchase process. She is both caring and professional. Tony is very welcoming and also provides excellent customer service. I am definitely pleased with the purchase process and satisfied that I received a fair price for the vehicle. I have purchased many vehicles in the past and Owing Mills Mercedes far exceeds other dealerships. Keep up the great work! More

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We had a great experience working with Christene Marshall. She was extremely helpful, patient, and knowledgeable throughout the entire process of buying our car. Christene answered all of our questi Marshall. She was extremely helpful, patient, and knowledgeable throughout the entire process of buying our car. Christene answered all of our questions, made everything easy to understand, and never pressured us. We truly appreciate her professionalism and kindness and would highly recommend Christene to anyone looking for a new car. More

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I had the best experience ever! Dennis Epps was an outstanding salesman and a true veteran in the automotive industry. He made the car buying process efficient and seamless. In fact Dennis Epps was an outstanding salesman and a true veteran in the automotive industry. He made the car buying process efficient and seamless. In fact, my husband was impressed by the fact that all he had to do with come in and sign his paperwork, which he did on his lunch break! Dennis synced and set up my profile prior to my arrival and my New 2026 GLC 300 Mercedes looked like a beacon of light sitting in the showroom with a big red and white bow on it. I could not have asked for more. So, I would like to thank Dennis and Mercedes Benz, Owings Mills for enhancing my purchase experience and should you be in the market for RED CARPET SERVICE, then this is the dealership and sales Professional that you want. More

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We purchased a GLS450 last year with Christine. She had been helpful several times over the year and when we had an accident and had to replace our vehicle, Christine is the first person we thought She had been helpful several times over the year and when we had an accident and had to replace our vehicle, Christine is the first person we thought of. She is responsive, professional, and extremely helpful. We are her customers as long as she will have us. More

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The team I worked with at Mercedes Benz of Owings Milll, MD (Elliott Bourne, Courtney Devilbliss, Rob Banks and the finance dept) are amazing! My customer service experience was phenomenal! The entire team MD (Elliott Bourne, Courtney Devilbliss, Rob Banks and the finance dept) are amazing! My customer service experience was phenomenal! The entire team is knowledgeable and very professional. Special recognition and appreciation to Mr. Elliott Bourne who needs to be the Mercedes Benz salesman of the century! From the time I entered the showroom to the time I drive off with my new car, he made sure my experience was the epitome of any car buying experienceI have ever had! Mr. Bourne is easy going, patient and did not at any time make me feel pressured to purchase a car. He is into his business. knowledgeable and provided detailed information about the car. He is also professional, open, friendly and easy to converse with. The tech training I received from Courtney Devilbliss about the car is/was top notch and thorough, All of my questions were answered and I never was made to feel unappreciated. The dealership is comfortable, and was not too loud and had the right amount of traffic. My experience was rewarding, memorable. Much better than I imagined it would be. Thank you Mercedes.Benz of Owings Mills MD. More

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I had an outstanding experience with both the sales representative, Elliot Bourne, and the sales manager. The level of professionalism, care, and dedication they demonstrated went far beyond my expecta representative, Elliot Bourne, and the sales manager. The level of professionalism, care, and dedication they demonstrated went far beyond my expectations. Mr. Bourne went over and above the call of duty — even coming in on his day off to ensure that everything was handled smoothly and that I was taken care of. That kind of commitment is rare and speaks volumes about his dedication to his customers. There were no bogus or fake fees added to my deal. There were no aggressive tactics or pressure of any kind. He was so pleasant and professional. The sales manager, Mr. Pozderac, also played an exemplary role, ensuring that the process was seamless and that all my questions and concerns were addressed thoroughly. Together, they created a truly exceptional experience that left me confident and satisfied with my purchase. I was even surprised at how much I enjoyed my time in the finance office with Mr. Kolo. I can't remember a time when that was true. The whole experience is high tech. I cannot say enough about how impressed I am with their efforts. They turned what could have been a stressful process into an easy and enjoyable one. I will buy every Mercedes from this dealership in the future and recommend anyone in the market to do the same. More

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Thank you to Dennis Epps! Once again, for the fifth time, he has helped me into a new vehicle. Dennis is truly the best salesman—knowledgeable about every detail of the pro Once again, for the fifth time, he has helped me into a new vehicle. Dennis is truly the best salesman—knowledgeable about every detail of the product, personable, and professional at every step of the process. Big shot out to the entire Owings Mills team from the GM Jonathan, Tony, Dennis, and team!! Thank You!! More

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Lovely dealership! Nice service folks. Andy was great. Everybody treated me so nice! I didn’t expect to buy a car but it worked out so well. Nice service folks. Andy was great. Everybody treated me so nice! I didn’t expect to buy a car but it worked out so well. More

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Stellar experience. Everyone is exceptionally nice and very knowledgeable about Mercedes! Would highly recommend. Elliott went above and beyond! Everyone is exceptionally nice and very knowledgeable about Mercedes! Would highly recommend. Elliott went above and beyond! More

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When I first came to Mercedes-Benz I knew nothing of the brand. Tony took the time to explain why a Mercedes is the best option. Dennis was incredibly helpful but also committed to ensuring that the car b brand. Tony took the time to explain why a Mercedes is the best option. Dennis was incredibly helpful but also committed to ensuring that the car buying experience was as seamless and stress-free as possible. More

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