Tony Reid
Tony Reid at Lake Norman Chrysler Dodge Jeep Ram
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Tony Reid | Page 2

Sales

Lake Norman Chrysler Dodge Jeep Ram

20700 Torrence Chapel Rd
Cornelius, NC 28031

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4.7
48 Reviews

Dealership Experience

8 yrs

Industry Experience

36 yrs, 8 mos

4.7

48 Reviews

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48 Reviews of Tony Reid

August 14, 2023

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Employee Rating

I ABSOLUTELY LOVE THIS DEALERSHIP! ! They treat you like FAMILY as soon as you walk in the front door. I am in and out in no time. This is one Dealership, that I can honestly say they More

by beachboy2874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

August 11, 2023

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Excellent experience! My second truck purchase and would not have gone anywhere else. I do all services as well at Lake Norman Dodge! More

by clittle7161
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carol Egan, Erin Jensen, Kevin Murphy , Nick Cerame, Gregg Herbst, Joseph Wassong

Aug 16, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

August 03, 2023

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They were very helpful knowledgeable professional polite Both Tiny and Ashton were very helpful thank you More

by kathij321
Sales Price Transparency
Recommend Dealer
Yes
Aug 05, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with us. Our team takes pride in being helpful, knowledgeable, professional, and polite to ensure our customers have a great experience. We'll be sure to pass on your appreciation to Tony and Ashton for their outstanding assistance. We truly value your support and look forward to serving you again soon. Have a wonderful day!

August 01, 2023

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Everyone was very helpful and polite. Our salesman Tony was great , he took his time with us, answered all of our questions and made sure we got the perfect vehicle for us. More

by lcompton3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Cauble

Aug 05, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with us. Our team takes pride in being helpful and polite to ensure your satisfaction. We're glad Tony, our salesman, provided you with excellent service, taking the time to answer your questions and helping you find the perfect vehicle. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again soon!

July 08, 2023

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Great experience! This was an internet connection and sale. However, the time spent in the dealership was worthwhile. The atmosphere is oozing with positivity and poli More

by heathb85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Cerame

Jul 10, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review of our dealership! We are so glad to hear that you had a positive experience with positivity and politeness while working with Nick and Tony! We look forward to working with you more in the future!

June 30, 2023

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Tony Reid and Matt Manager were incredible. Super helpful throughout the entire process. Couldn’t be happier. More

by garstjw
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Cauble, Matthew Finneran

Jul 03, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review of working with Tony and Matt! We're so glad you had a great experience and hope you have a great day!

June 28, 2023

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Long waits, we waited about 1 hour for a test drive. Then after we agreed to purchase we waited about her hour. Our total time there was about 4.5 hours. This is too long. I had first talk to mark, when More

by rhg388
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mark Mosayebi

Jun 30, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review regarding your experience with Mark and Tony. We sincerely apologize for the extended wait times you experience waiting for the test drive and waiting for finance. We are always looking to improve and appreciate you bringing these concern to our attention. Please reach out to our Customer Relations Manager, Hannah, at hsmith@lakenormanchrysler.com so that we can have the gas card issue addressed. Thank you and have a great 4th of July!

June 26, 2023

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We had a great experience at your Dealership! Tony was wonderful to work with! Everyone was very friendly and helpful! More

by reneeguill
Sales Price Transparency
Recommend Dealer
Yes
Jun 27, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you of your great review of our Dealership and working with Tony Reid! We are so glad to hear that everyone was friendly and helpful! We look forward to working with you more in the future and hope you have a great day!

June 25, 2023

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Dealership was nice and clean. Very busy, we had to wait a long time for a test drive and wait a long time for finance. We were there almost 4 hours. This is too long. Then had to w More

by rhg388
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mark Mosayebi

Jun 26, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review of your experience with the Sales team. We would like to learn more about your experience and work toward a resolution to achieve that 5-sat experience. If you would reach out to our Sales Management team at 704-896-3800. Thank you and have a wonderful day!

June 22, 2023

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Employee Rating

We were very happy with our experience. We will be back. Thank you so much for your help. More

by stacy17
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Donna Mauney

Jun 23, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us such a positive review! We are delighted to hear about your satisfaction with the service you received at our dealership. Your kind words and appreciation mean a lot to us.

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