Tony Vital | Page 5

Tony was awesome and the service was swift and professional. I've been working with BMW of SLO for the past 7 years and they have always showed remarkable service. They are the main reason why I s professional. I've been working with BMW of SLO for the past 7 years and they have always showed remarkable service. They are the main reason why I still own my BMW! More

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Great customer care from Tony and the guys in the service department. Thank you so much! department. Thank you so much! More

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The customer service Tony provided was very professional. He showed that he cared, thank you!! He showed that he cared, thank you!! More

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I had the best experience today with the purchase of my new 2024 BMW M4 Comp. The sales team was awesome. My salesman JT was amazing. This place makes me want to hang out with the guys outside work. new 2024 BMW M4 Comp. The sales team was awesome. My salesman JT was amazing. This place makes me want to hang out with the guys outside work. More

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It was great working with Roger today! No issues at all and great communication skills No issues at all and great communication skills More

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Parts couldn’t fix my spoiler on my brand new car that was falling off. Three different appointments and still couldn’t. Hilariously sad. Anyway, service manager wouldn’t do anything about the overspray I was falling off. Three different appointments and still couldn’t. Hilariously sad. Anyway, service manager wouldn’t do anything about the overspray I found and the calcium deposit on the rear window, indicating repairs. On a brand “new” car. Sold new damaged goods. The last straw was when Tony Vital, a SA, tried charging me $2,800 or so on a part that was supposedly causing my front left tires toe measurement to be off. So it was driving pretty bad. Tony tried to pull a fast one. I know he gets a cut. I of course didn’t go through with it. Found the part online for $398. Some lack character and respect, nothing new. BMW makes amazing cars, it’s a shame some people cannot have ownership of one without the ill advised tactics used by the places that sell them. All they do is sell them, that’s it. At least in my experience. Hope this helps someone. More

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We want it known that the service Karen A. (manager in Business Development) has delivered to my wife and I was outstanding and she represents San Luis Obispo BMW and BMW Corp. in a most impre (manager in Business Development) has delivered to my wife and I was outstanding and she represents San Luis Obispo BMW and BMW Corp. in a most impressive way. Although our service appointment was not properly scheduled/documented (by a coworker) Karen caught the error and stepped in to make sure our appointment was not only secured but at a more convenient time without changing the service date. She handled this error most professionally without causing us any inconvenience. We can not say enough on how impressed we are with her handling of our service schedule. Respectfully, Steve & Lisa Hoctor More

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Karsten is top notch Genius for BMW SLO! Karsten answers my questions, helpful and courteous. Steven Simpers is one of the best service advisors BMW SLO!! Karsten answers my questions, helpful and courteous. Steven Simpers is one of the best service advisors BMW SLO!! More

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The Sales & Service staff was incredibly knowledgeable, friendly, and attentive, making me feel welcome and valued as a customer. The dealership had an impressive selection of vehicles. The entire process, friendly, and attentive, making me feel welcome and valued as a customer. The dealership had an impressive selection of vehicles. The entire process, from test-driving and finalizing the purchase, was smooth and transparent. The whole team went above and beyond to ensure that all my questions were answered and that I found the perfect car! More

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This dealership always makes me feel welcome. They have a top-notch, professional staff that is alway accomadating. They have a top-notch, professional staff that is alway accomadating. More

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