Tony Zuppe
Tony Zuppe at Ken Ganley Ford Norton

Tony Zuppe | Page 17

Sales Consultant

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
176 Reviews

Started his career in the car business back in 2002. During this time has held positions from Sales Consultant to Sales Manager. Loves working with his clients and bringing a smile to their face when they take their new vehicle home. Call Tony and let him bring that joy to you and your family.

Dealership Experience

5 yrs, 11 mos

Industry Experience

24 yrs, 6 mos

5.0

176 Reviews

Write a Review

176 Reviews of Tony Zuppe

March 30, 2021

Dealership Rating
Employee Rating

Staff was helpful. Had plenty of finance option. Car needed detailed and it was taken care of. I like this dealership because it’s close to my house. I’ve bought several vehicles here. More

by falky151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forsythe, Carly Neubert

Mar 31, 2021

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 26, 2021

Dealership Rating
Employee Rating

Fast and friendly service. Austin was very helpful and knowledgeable. Paperwork was fully explained and quickly completed. Over all a great and friendly quick experience. More

by Mhamric81
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forsythe, Carly Neubert, Austin Temsey

Mar 28, 2021

Ken Ganley Ford Norton responded

Thank you for your very kind review. Austin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford.

March 25, 2021

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The first time came here, Ken was very great with the service he quickly came up with everything I wanted to know about a vehicle. He was very reasonable with me so yes I would recommend a friend or fami More

by tbozeman1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Desmond Norvell, Franco D. Casalinova, Kevin Kneebusch , Jennifer Fincham, Aaron Forsythe, Adam Magyarics, Ken Steel, Austin Temsey

Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ken and our sales team met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

March 25, 2021

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Great dealer to work with! I would highly recommend to anyone in the market for a new vehicle. My salesman was very knowledgeable and helpful! A+ experience all the way around! More

by icater4u912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman

Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 19, 2021

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Employee Rating

This was either my 6 lease or purchase with the team. The team is professional, helpful, great communicators, and provide a wonderful experience. Many thanks, you have a customer for life. More

by KKNOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman , Carly Neubert

Mar 20, 2021

Ken Ganley Ford Norton responded

Congratulations on your new vehicle. Thank you for your fantastic feedback on your recent visit to Ganley Ford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We thank you for your loyalty. We look forward to continuing to have you as one of our valued customers for many years to come.

March 09, 2021

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Always had a great experience with Ganley Ford until my experience with Tony. Tony claims to reach out via text email and to even send correspondence but he didn’t - even when call center reached back out More

by MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Franco D. Casalinova

Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. We would really like to open up a discussion based on your experience, please let us know if this is possible. Thank you for your time.

Mar 12, 2021

Ken Ganley Ford Norton responded

Hello, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can reach out to you to discuss your visit? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly.

Mar 12, 2021

MD responded

Absolutely not interested. I spoke with someone in internet sales already. All you’re interested in is ensuring this rating doesn’t ding you on dealer rater. I’m absolutely enfuruated at the response from your dealership and quite honestly have anxiety about the situation after my interactions with tony. Tony is the type of person that’s dishonest and yet does what he must to cover his xxx. Not interested I went to dealer rater after giving tony 3 chances to own his mistake and talking to internet sales 3!times as well. Ganley ford owns this rating

March 07, 2021

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Good experience. Changed my mind about Auto dealerships. I've never gone back to the same dealership a second time, till now. I've ALWAYS had bad experiences dealing with any dealerships until Ganley Ford. More

by CORVAIRCORKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas

Mar 07, 2021

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ganley Ford. We are so happy to hear that both Tony and Craig were great to work with. Please don't hesitate to reach out if you need anything else. We are looking forward to having you as one of our valued customers for many years to come. Congratulations on your new vehicle.

March 06, 2021

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Employee Rating

Terrible customer service, they don't return phone calls. Used there body shop after our 2020 Ford Explorer was in an accident on 01/06/21. It's still in the shop there. I was going to purchase a new F-250 i More

by pmcmillan
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Scott Spath, Kevin Kneebusch

Mar 23, 2021

Ken Ganley Ford Norton responded

Thank you, Pat, for taking the time to update your review. We are thrilled to hear that we were able to turn your visit around and get Jennifer's Explorer repaired. Please let us know if we can be of any further assistance.

Mar 10, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. We'd appreciate the opportunity to better understand your frustrations so that we are able to ensure everything has been handled properly. Please reach out to management and we can get this sorted out together.

Mar 13, 2021

pmcmillan responded

Update, the GM from Ganley Ford got involved and helped my wife, Jennifer with her issues with the delay on getting her 2020 Explorer repaired and made available a demo for her to use. Very pleased and thankful for his assistance. Thank you Sir. Respectfully, Pat McMillan

March 02, 2021

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Tony was very helpful when it came to helping me buy my first car. He explained everything to me and was very understanding. I couldn’t have asked for a better experience!! More

by bbaylee9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kneebusch

Mar 02, 2021

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford, your feedback and rating mean a lot to us. We're glad Tony was able to help, and we hope to see you again!

January 22, 2021

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Employee Rating

I have never had such an easy experience buying a truck. The team at ganley worked until they made it happen. I would encourage anyone in the market for a car to go with ganley. They will definitely have my More

by Tbat1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 23, 2021

Ken Ganley Ford Norton responded

We are so happy to hear that our staff gave you such an easy buying experience! We really appreciate your business & thank you for the positive review! Please let us know if there’s anything else we can do for you and enjoy your new truck!

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