Tonya Stiver | Page 17

Closing made the deal not worth it Works with you and treats you like they really want your business . Spends the times necessary to make sure your happy with the car . AT THE END it Works with you and treats you like they really want your business . Spends the times necessary to make sure your happy with the car . AT THE END it was rush, rush and pushed the paper work which was selling contracts and nothing to do with car sales.After buying 13 Toyotas which I still have 3 I'm finished doing business with Toyota. In years gone by Toyota would never do business this way. I agree with other statements here that the closing is a pile on of paper work that you cannot digest in days much less minutes . Statement made while attempting to read the papers can not to be trusted , so sad that a great car company has let there dealers conduct business this way.............worse then the old used car lots when tire kicking was an inspection ! More

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Relaxing, honest to goodness car buying experience Todd Ball was my salesman. He was very honest and thorough on all the process we were doing while I am buying my 2018 Toyota Prius. He lay down and ex Todd Ball was my salesman. He was very honest and thorough on all the process we were doing while I am buying my 2018 Toyota Prius. He lay down and explain everything I need to know in terms of the car efficiency and its financing side. He gave me ample time to make my own decisions and I don’t feel any pressure at all. He is a great salesman and seem to be a great person too. I will highly recommend him to others who wants to get a car in Phillips Toyota that might feel intimidated for not knowing anybody in the dealership. Thank you Mr. Todd Ball and kudos for good work. Mr. Tom Pardo in Finance Department was very helpful too in explaining everything I need to know about financing the car and what I do really need in terms of keeping my car and self protected. He also helps me save a lot by removing unnecessary things that I don’t need in terms of my driving experience. Thank you Mr. Tom Pardo for liking what you do and helping a customer like me in honest and passionate way. More

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Leasing a new Avalon The whole experience was great from sales to service to finance - my trade in value was very good and the terms for the lease were solid - JR made the The whole experience was great from sales to service to finance - my trade in value was very good and the terms for the lease were solid - JR made the lease happen and found the car we wanted - Tonya is always great in service and Anthony Duran was so helpful in setting up the features in the car and made it easy foe us to understand how many features worked - Mikey got the car back from another location in NC More

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Best car buying experience ever! This was the best new car buying experience I've ever had. I had also bought a new car here at Phillips Toyota from Sonny Rothwell many years ago.That This was the best new car buying experience I've ever had. I had also bought a new car here at Phillips Toyota from Sonny Rothwell many years ago.That whole experiece was so good from beginning to end I came back for more. Outstanding. More

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Buying a new car Everyone was very helpful in trading in our 2016 van for a 2018 van We are enjoying the new safety features on our van I believe I now have over 25 Everyone was very helpful in trading in our 2016 van for a 2018 van We are enjoying the new safety features on our van I believe I now have over 25 words! More

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Salesman professional Phillips Toyota had a very knowledgeable salesman (Ashley Lake) And all the support team salesmanger(Morgan Lewis) dealer & financial Mr Jacinto. Loo Phillips Toyota had a very knowledgeable salesman (Ashley Lake) And all the support team salesmanger(Morgan Lewis) dealer & financial Mr Jacinto. Looking to see how service works out with service advisor Tonya Stiver We did have some dealings with parts department (Bruce) and they were very helpful More

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Bought prius It was a lengthy process to determine our needs but the sales force was patient and knowledgeable. Everyone we worked with was extremely pleasant. Tha It was a lengthy process to determine our needs but the sales force was patient and knowledgeable. Everyone we worked with was extremely pleasant. Thank you More

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Great service experience Just picked up my 2004 Matrix from service. As always Tonya was very informative and patient with me and my questions. I was searching in the center c Just picked up my 2004 Matrix from service. As always Tonya was very informative and patient with me and my questions. I was searching in the center console for a mint when some paper money flew out. Just wanted to point out the honesty of this service center. I would never had missed what I didn’t know I had. So thank you for being honest. Not everyone is. More

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Phillips Toyota Fair prices, good trade-in prices, great salesman, especially Sonny Rothwell. Excellent service department. I've bought six cars from Sonny! He's a ha Fair prices, good trade-in prices, great salesman, especially Sonny Rothwell. Excellent service department. I've bought six cars from Sonny! He's a hard worker. Highly recommend this dealership. More

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Can't say enough about Phillips Toyota and Sonny! This was our 5th car purchase and it was as wonderful as the first experience. Sonny is always helpful before, during, and even after the sale. We act This was our 5th car purchase and it was as wonderful as the first experience. Sonny is always helpful before, during, and even after the sale. We actually enjoy the car buying experience at Phillips Toyota and are satisfied with our purchase. Sonny always says hi when he sees us at the dealership for oil changes! More

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