Tori Grinzinger

Everything was great! I went in just to look and ended up buying. Financing was very easy. Love the car (so far). I’m a little Leary of the low beams at night. No I went in just to look and ended up buying. Financing was very easy. Love the car (so far). I’m a little Leary of the low beams at night. Not sure why Lexus has designed them with those dark shadows appearing. I even watched a video and apparently it’s as intended. I hope I don’t hate that over time. More

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My experience with Seth was exceptional. He was friendly, easy to deal with, not pushy and provided excellent service and continued communications. I found the experience to be one of the be He was friendly, easy to deal with, not pushy and provided excellent service and continued communications. I found the experience to be one of the better I've had buying a car and I would highly recommend Seth as he us a true professional. From start to finish the experience was top notch. I should also add that Tori in finance was a pleasure to work with as well. The paperwork process was efficient, detailed and easy to do. More

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Great experience, salesman was very knowledgeable and addressed all concerns if I had any. Very knowledgeable about the vehicle and it’s options. addressed all concerns if I had any. Very knowledgeable about the vehicle and it’s options. More

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For over 20 years, I've trusted Cleveland Lexus—formerly Metro Lexus—as more than just a dealership; they've become a part of our family. Their extended warranty offers us peace of mind, covering everything Metro Lexus—as more than just a dealership; they've become a part of our family. Their extended warranty offers us peace of mind, covering everything from routine maintenance to unexpected repairs. Every visit feels personalized and genuine, thanks to their outstanding customer service. A special shoutout to Simone, our salesperson—supportive, knowledgeable, and attentive without ever being pushy. Cleveland Lexus isn't just the best in the business; they're a team that truly cares about their customers. We can't recommend them enough! More

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This dealership had exceptional customer service. Everyone that I encountered was very kind & professional. My salesman, David Kantor, was awesome, had a great sense of humor & made my experience so Everyone that I encountered was very kind & professional. My salesman, David Kantor, was awesome, had a great sense of humor & made my experience so special! I had planned on visiting several dealerships. This one was my first & last stop. I highly recommend Lexus of Cleveland. More

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This dealership is top notch! If you are looking for a new Lexus I highly recommend this dealership. The staff is friendly and very accommodating. I worked with Simon who was awe If you are looking for a new Lexus I highly recommend this dealership. The staff is friendly and very accommodating. I worked with Simon who was awesome. Candice, Tori and Tysean were also awesome. Tanks for making this a great experience for me. More

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