Toronto Spikes | Page 10

My Salesman Patrick Jenkins was awesome and communicated very well. He made my wife and I comfortable as we looked for a vehicle. We were satisfied with our purchase. very well. He made my wife and I comfortable as we looked for a vehicle. We were satisfied with our purchase. More

by pandrews1 Verified Customer Verified Customer

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I came in last week to purchase a vehicle for a unique circumstance. When I arrived at the dealership, I was greeted by Casey Patterson, who was eager to assist but with a very laid back and humble app circumstance. When I arrived at the dealership, I was greeted by Casey Patterson, who was eager to assist but with a very laid back and humble approach. The vehicle I came in to see was unavailable, but Casey, Jacob and their team were quick to locate & secure the same trim level from a nearby dealership. Toronto Spikes and Justin Custis were extremely professional during the entire transaction. I feel Justin went above and beyond to get the finance structured to accomplish my overall goal. I cannot say enough about the empathy displayed by the staff and their ability to help resolve our dilemma. More

by spench1 Verified Customer Verified Customer

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Great dealership, second time to buy a car from here and always had a pleasant experience. Also get my car routinely serviced here without any issues. always had a pleasant experience. Also get my car routinely serviced here without any issues. More

by Lauren B Verified Customer Verified Customer

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Great experience with everyone we worked with at the dealership. They were helpful, to the point and didn’t give me the run around. I would recommend them to anyone. dealership. They were helpful, to the point and didn’t give me the run around. I would recommend them to anyone. More

by sandymiller15 Verified Customer Verified Customer

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I bought a used Jeep from this dealership and I cannot tell you how simple the process was. I simply emailed in through an online Ad and was immediately called back by Roberto. He was on his game. He had tell you how simple the process was. I simply emailed in through an online Ad and was immediately called back by Roberto. He was on his game. He had the car waiting for me when I arrived, gave me the keys and let me go drive it. It was Saturday morning and I didnt want to tie up a day on the weekend so I verbally agreed to buy it on Monday. I walked off thinking they will sell it and leave me hanging. Nope, they moved it across the lot to the sold area and there it sat until Monday. Roberto kept in contact with me and even went as far as to order me a new key since the car only had one when it was traded in. Who does that? They financed it through my credit union for 2.9% and set everything up prior to me coming in for financing. I was able to sign and move on because the finance department also was on their game. They have it set up to minimize social contact (COVID) and I was in and out in 15 minutes no lie. Toronto was my finance guy and he is really good as well. I went back to get my new spare key that they ordered and the key guy was running late- no problem...Ken and Roberto gave me a F150 and said go back to work and we will call you when ready. Sure, I was a little put out that the key guy was late but they made it right. So, in conclusion, if you want a good experience I suggest Bill Utter Ford in Denton. A quick shoot out to Roberto for being a stand-up dude and not giving me the standard used car run around. Thanks to Toronto for making me comfortable when going through the paperwork process and thanks to Ken for getting me in a truck to save my day when the key guy blew it. Kudos to Bill Utter in Denton for making car buying fun. More

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I have as amazed by my the this dealership and Will. I went through a bad divorce and my credit took a hit. I’ve been working on rebuilding for the past 3 years and have been turned down a few times even went through a bad divorce and my credit took a hit. I’ve been working on rebuilding for the past 3 years and have been turned down a few times even after being told by the salesman they should not have a problem. What I found was they said what they had to to get me in the door. Will and a Bill Utter Ford was not like that. i was approved before I arrived at the dealership. The truck was waiting and ready. I will definitely return for future purchases. More

by dvldog21 Verified Customer Verified Customer

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Best car buying experience I have had in years! Thank you Quincy Alonzo. Every one was very helpful & friendly. Thank you for making sure I understood how all the new technology worked. you Quincy Alonzo. Every one was very helpful & friendly. Thank you for making sure I understood how all the new technology worked. More

by dmbowne Verified Customer Verified Customer

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Great sales team. I did feel they undercut me on my trade-in, but the vehicle was already a great price compared to other dealers on a comparable vehicle that I was ok with that. Low pressure made it a trade-in, but the vehicle was already a great price compared to other dealers on a comparable vehicle that I was ok with that. Low pressure made it an enjoyable 4 hour process( test drive to drive away). Will be awhile til I need another new one, but will def look to Bill Utter Ford in the future. More

by vwfritz Verified Customer Verified Customer

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They made the process very easy and had inventory on the truck we wanted. We were in and out in a few hours and I’d be happy to recommend them to my friends. truck we wanted. We were in and out in a few hours and I’d be happy to recommend them to my friends. More

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Jason was extremely helpful throughout the buying process and made sure to get me a great deal on the truck I ended up purchasing from them. I wasn't expecting to pick up the truck quite yet, so my trade in and made sure to get me a great deal on the truck I ended up purchasing from them. I wasn't expecting to pick up the truck quite yet, so my trade in still had a few aftermarket parts left on it, they let me borrow the car back and return it to stock before handing it over to them. More

by bhenke Verified Customer Verified Customer

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