Torrey Hall | Page 2

94 Nissan of South Holland responded

Thank you so much for the kind words! 😊 We’re thrilled to hear Darryl took such great care of you — his dedication and commitment truly make a difference. We’re grateful for your trust and look forward to welcoming you back whenever you need us! Regards, Liz Sappenfield 94 Nissan of South Holland

94 Nissan of South Holland responded

Thank you so much for visiting us and for your honest feedback! 😊 We’re glad to hear the team was welcoming, but we sincerely apologize for the lack of communication when it came to retrieving your vehicle. That’s something we should have explained clearly, and we appreciate you bringing it to our attention so we can do better moving forward. We hope to see you again and provide a smoother experience next time! Regards, Liz Sappenfield 94 Nissan of South Holland

94 Nissan of South Holland responded

Thank you for your thoughtful feedback! 🌟 We’re so glad to hear that you had a pleasant experience and that our team provided you with the right information every step of the way. Your high recommendation means so much to us, and we’re happy to have earned your trust. Looking forward to serving you again! 🚗😊 Warm regards, Liz Sappenfield 📧 liz@94nissan.com 94 Nissan of South Holland

94 Nissan of South Holland responded

Thank you so much for sharing your experience! 🌟 We’re thrilled to hear you received quick, respectful service and that our team went the extra mile to make sure your car was even cleaner when you left than when you arrived. That 10/10 rating means the world to us, and we look forward to taking care of you again! 🚗✨ Warm regards, Liz Sappenfield 📧 liz@94nissan.com 94 Nissan of South Holland

94 Nissan of South Holland responded

Thank you for the shout-out! 🙌 We’re so glad Tyler kept you updated and helped outline a payment plan for the recommended work — that kind of clear, courteous support is exactly what we aim for. We appreciate you and are here anytime! 🛠️💬 Warm regards, Liz Sappenfield 📧 liz@94nissan.com 94 Nissan of South Holland

94 Nissan of South Holland responded

Thank you so much for the kind words! 😊 We’re glad you found our facility clean, our team friendly and attentive, and that we could accommodate you in a timely manner. That’s exactly the experience we strive for every day! 🚗✨ Warm regards, Liz Sappenfield 📧 liz@94nissan.com 94 Nissan of South Holland