The service is great.
I have been going to Lexus of Sacramento since 2007. The advisors are knowledgeable and offered suggestions to improve my Lexus vehicles.
I have been going to Lexus of Sacramento since 2007. The advisors are knowledgeable and offered suggestions to improve my Lexus vehicles.
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by Lexus GS F
Verified Customer
Verified Customer
Service Price Transparency
Oct 12, 2023 -
Lexus of Sacramento responded
We're glad to know you've been a longtime loyal Lexus of Sacramento customer and that our team has consistently provided great service! We appreciate your trust in us for all these years!
Oct 12, 2023 -
Lexus GS F responded
Thank you!
Lexus of Sacramento always gives my vehicle excellent
service, this visit i had a new service writer Tracy C, she was very knowledgeable, she understood my vehicle's needs, her technician Kevan accomplis
service, this visit i had a new service writer Tracy C, she was very knowledgeable, she understood my vehicle's needs, her technician Kevan accomplished the repairs in a timely manner. The experience at Lexus is always outstanding. The treat me like I'm an important part of the Lexus family!
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by lesterah
Service Price Transparency
Other Employees Tagged:
Kevin (technician)
Sep 01, 2023 -
Lexus of Sacramento responded
We're delighted to know that you had an excellent service experience with Tracy and Kevan at Lexus of Sacramento! We strive to make every customer feel like a valued part of our family. Thanks for your support, we look forward to seeing you next time!
Good customer service.
Was informed about the progress of service and the work was completed prior to the estimated timeline
Was informed about the progress of service and the work was completed prior to the estimated timeline
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by Janice G LeRoy
Service Price Transparency
Aug 28, 2023 -
Lexus of Sacramento responded
Janice, we're glad to know you had a positive experience with our service team at Lexus of Sacramento. We always aim for efficiency and clear communication! Thanks for your review.
Brought my car in for a routine service and as usual
Tracey Cach and the service folks did their usual outstanding job in taking care of me and my vehicle!
Tracey Cach and the service folks did their usual outstanding job in taking care of me and my vehicle!
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by Raider Mike
Service Price Transparency
Jul 26, 2023 -
Lexus of Sacramento responded
Mike, we're glad to know that Tracey and our service team at Lexus of Sacramento provided you with an outstanding experience. We appreciate your feedback and look forward to seeing you for your next routine service!
Excellent Tracy was great no waste of time quick and
efficient could not be better
efficient could not be better
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by JJ
Service Price Transparency
Jul 21, 2023 -
Lexus of Sacramento responded
Thank you for the review! We appreciate the kind feedback about Tracy and hope to see you back at Lexus of Sacramento!
The service I received was perfect.
The lady who assisted me was very nice and professional, and I appreciated her help. The quality of work on my car was excellent and I am very satisf
The lady who assisted me was very nice and professional, and I appreciated her help. The quality of work on my car was excellent and I am very satisfied with the results. Overall, I had a great experience at the dealership and would highly recommend their services to others.
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by xpan1217
Service Price Transparency
Jun 19, 2023 -
Lexus of Sacramento responded
We're so glad to hear that you had a perfect experience at Lexus of Sacramento! Our team strives to provide excellent service, so this feedback makes our day. Thank you for recommending us. We truly appreciate it!
Honest, trustworthy.
Service personnel are friendly, and easy to communicate with. The customer is always apprised of progress and/or problems if they occur. We’re very s
Service personnel are friendly, and easy to communicate with. The customer is always apprised of progress and/or problems if they occur. We’re very satisfied with the quality of their work!
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by Sjennings35
Apr 19, 2023 -
Lexus of Sacramento responded
We appreciate your kind words and support! It's wonderful to hear that you had such an outstanding experience working with us. Drive safely, and we hope to see you back again at Lexus of Sacramento!
Service advisor, Tracy Cach, was excellent!
Provided info on status of work being done in a timely manner. Work on car was completed as promised! All systems “Go”. Thanks Tracy!
Provided info on status of work being done in a timely manner. Work on car was completed as promised! All systems “Go”. Thanks Tracy!
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by Sjennings35
Apr 19, 2023 -
Lexus of Sacramento responded
Thank you for the review! We are thrilled to hear that Tracy delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of Sacramento!
The service was great, Tracy always is very willing to
go the extra mile for my needs
go the extra mile for my needs
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by Debby.garcia
Mar 06, 2023 -
Lexus of Sacramento responded
Thank you for the review, Debby! We appreciate the kind feedback about Tracy and hope to see you again at Lexus of Sacramento. Safe travels!
Lexus of Sacramento provided excellent service as usual!
My Service Rep, Tracey Cach was outstanding as always!
My Service Rep, Tracey Cach was outstanding as always!
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by Raider Mike
Service Price Transparency
Jan 25, 2023 -
Lexus of Sacramento responded
It's great to hear that Tracey took such great care of you! Thank you for choosing Lexus of Sacramento and for sharing your experience. Safe travels ahead!