Tracey Cach
Tracey Cach at Lexus of Sacramento

Tracey Cach | Page 11

Service Consultant

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

Contact Me
4.7
318 Reviews

Dealership Experience

23 yrs, 1 mo

Industry Experience

23 yrs, 1 mo

Languages Spoken

Cantonese Cantonese

4.7

318 Reviews

Write a Review

318 Reviews of Tracey Cach

January 25, 2023

Dealership Rating
Employee Rating

Lexus Sacramento service was excellent. They are very committed. Again we like to visit this place for service. More

by Yudhvinder Sandhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2023

Lexus of Sacramento responded

Thank you for your continued support of Lexus of Sacramento! We will see you next time!

October 24, 2022

Dealership Rating
Employee Rating

five stars. Tracey was a great help. The work could have taken over 2 days but was done in 4 hours. More

by rc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2022

Lexus of Sacramento responded

Thank you for the great review! We are so glad to hear that Tracey delivered a successful service experience. Drive safely, and we hope to see you back again at Lexus of Sacramento!

September 17, 2022

Dealership Rating
Employee Rating

Their friendly and very helpful to your service and less wait at the given time More

by Bill Carlos
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Zinda , Mustafa Rashid

Sep 19, 2022

Lexus of Sacramento responded

Thank you for sharing, Bill! We are happy to have you as a Lexus of Sacramento customer and we hope to see you again in the future. Drive safely!

September 06, 2022

Dealership Rating
Employee Rating

Excellent customer service and quality workmanship! What more can you say from this dealership, the best! More

by D_fuj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson

Sep 07, 2022

Lexus of Sacramento responded

Your confidence in our team means the world to us! Thank you for choosing Lexus of Sacramento and for sharing your experience. We look forward to your next visit!

August 28, 2022

Dealership Rating
Employee Rating

When I buy a luxury car, I expect there to be exemplary service. I was met with no respect as a customer at all. Many employees walked by and not one of them asked me if I had been helped. Everyone else ar More

by Savannah
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 29, 2022

Lexus of Sacramento responded

I am sorry to see that your experience was not a positive one, Savannah. We strive to provide our guests with top-notch service and I would like to learn more about your experience so that I may address your concerns with my team. Thank you for your feedback, Rich Williams - Sales & Business Development Manager - richardwilliams@lithia.com

August 21, 2022

Dealership Rating
Employee Rating

I was going out of town and needed new tires, V Miya stepped right up and working with the tire expert got me into a new set of tires. I’m so impressed with the great service always given at Lexus of Sa More

by bgalden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: V Moua

Aug 22, 2022

Lexus of Sacramento responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

August 20, 2022

Dealership Rating
Employee Rating

I have been a customer of this dealer for 10 years, bought two cars there, always received extraordinary service. They make taking care of my car easy instead of a chore. More

by Smith.Kimberly90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Cruz , Kent Owens

Aug 22, 2022

Lexus of Sacramento responded

Thank you for the great review, Kimberly! We are so glad to hear that you had a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

Aug 20, 2022

Smith.Kimberly90 responded

This is the place to buy a car if you want your life to get easier.

August 08, 2022

Dealership Rating
Employee Rating

Brandon is a fine, outstanding adviser. Brandon listened to all my questions and answered them completely and satisfactory. I couldn' have been happier and more fortunate to get Brandon a More

by Machete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon

Aug 08, 2022

Lexus of Sacramento responded

Thank you for these lovely compliments to Brandon! We will be sure to let him know you appreciated his attentive and considerate customer service. We are grateful for your business and look forward to seeing you next time at Lexus of Sacramento!

July 20, 2022

Dealership Rating
Employee Rating

Thank you to Brandon. A pleasure doing business with you.Courteous and knowledgeable. Still loving my Lexus 350 RX More

by am26coramc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2022

Lexus of Sacramento responded

We're over the moon that Brandon delivered professional assistance and that you love your Lexus RX 350. Many safe and happy miles from everyone at Lexus of Sacramento!

July 09, 2022

Dealership Rating
Employee Rating

The service people (especially Genesis! ) are extremely courteous, knowledgeable & friendly! It’s always such a great customer experience when we get “Lexi” serviced! More

by Skye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson, Nick Cruz , Mike Huttleston, Mike Huttleston

Jul 11, 2022

Lexus of Sacramento responded

Skye, your review of Genesis and the team is much appreciated! Thank you for choosing Lexus of Sacramento, we look forward to welcoming you back for your next service visit.

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