Traci Roberts

Our salesman Mike was a delight to work with. He was patient and friendly with our transition. He was patient and friendly with our transition. More

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We had an excellent experience with this dealership. We live in Mesa and found a car online at this dealership and it was priced exceptionally well which made it worth the drive. Before we decided to ma We live in Mesa and found a car online at this dealership and it was priced exceptionally well which made it worth the drive. Before we decided to make the drive, we called to be sure the car was still available, this is when the 5 star service begins. We were fortunate to be connected with Jason Wilson. He went above and beyond for us to ensure the car we were making the drive to see, was going to work for us. He first ensured the vehicle was there and received special permission to hold the keys for us. He then took a video of the car and pointed out any flaws he saw. He also emailed me the out the door cost (with taxes and fees) so we weren’t surprised when we got there. We then decided to make the drive and when we arrived, the car was parked in the shade for us and ready to test drive. He took us on a beautiful drive that included hold and turns to get a real feel for everything the car had to offer. It was great! When it came to the paperwork, the price he quoted me via email is exactly what was on the final paperwork, nothing extra. Then, we met with Tracy who solidified our paperwork. She was incredible! We were under a strict time constraint and she totally rose to the occasion making the paperwork super fast to get us on our way quickly. Before we left, the manager even came out to say hello! I am so grateful for the extremely wonderful experience we had buying a used car from this dealership. Even though it’s over a hundred miles away, I could definitely see us buying a car from them in the future. More

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I was in a really difficult situation with a car I bought. I was able to trade in two vehicles and get my dream car. Ethan was really helpful and everyone was kind. bought. I was able to trade in two vehicles and get my dream car. Ethan was really helpful and everyone was kind. More

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Estevan Rosas was very helpful. We appreciated his efforts. His personalized video was a nice touch! Traci Roberts in financing was also very helpful and patient! We appreciated his efforts. His personalized video was a nice touch! Traci Roberts in financing was also very helpful and patient! More

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The Tucson Subaru location was so welcoming, from the initial email inquiry, or being greeted at the door even into the evening since I was only able to make it there after work. The staff are so friendl initial email inquiry, or being greeted at the door even into the evening since I was only able to make it there after work. The staff are so friendly and helpful. I was excited to work with Estevan Rosas as soon as he approached us in the lobby. He was so kind, helpful, and was committed to making sure we felt comfortable with looking at the new Crosstrek, going on a test drive and even recommending a street with winding turns to experience my first Subaru drive and see how smooth that AWD is. We had fun through the whole process and he didn't try to pressure us to make a decision we weren't comfortable with. That made our experience at Subaru different than other dealerships in town. Highly recommend! More

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It was an overall good experience at the dealership. Sean and Layla were really great. Sean and Layla were really great. More

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My sales person Debbie Bravo was 5 star. She quickly handled my purchase after my first salesperson left. The Finance Department was 5 star. The detail team was 5 star. My first battery was She quickly handled my purchase after my first salesperson left. The Finance Department was 5 star. The detail team was 5 star. My first battery was not 5 star and my car would not start my first day home😳. However Subaru has never disappointed me (except for the Impreza hubcaps and the low clearance) which is why I have been a loyal customer. Thank you Subaru Tucson! More

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Joe Micoletti went above and beyond to help with the purchase of new used car purchase of new used car More

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Purchasing our new Forester Hybrid went smoothly and the staff were very accommodating and helpful staff were very accommodating and helpful More

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Had a great experience with Debbie when we came in to pick-up our Outback. She helped guide us through the initial financing process then took the time to show us the new features of the car. pick-up our Outback. She helped guide us through the initial financing process then took the time to show us the new features of the car. More

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