Hi my name is Traci Roberts and I have been a finance manager for 24 years in the car business. My goal is to help people with their new car purchase and make the paperwork process fun and less stressful for everyone involved. Here at Subaru it is my job to help customers make the best choices of financing options and protection packages to fit your needs and desires. I am a football fan. My team is the Las Vegas Raiders.....don't hold that against me.....lol I have a black cat named RJ that I rescued form PACC 9/18, 2 grey cats named Tom and Jerry that are brothers, they were born 3/17/19 and a ferret named Ted. If you have any questions before, during or after your car purchase, please feel free to contact me.
Read moreDealership Experience
12 yrs
Industry Experience
24 yrs, 11 mos
Languages Spoken
English
2,496 Reviews
Write a Review2496 Reviews of Traci Roberts
April 09, 2024
We hadn't bought a new car since 2017, then we walked into Tucson Subaru last September met Joe and bought a new Crosstrek. Returned 3 weeks ago to have it serviced and ended up driving home with a 2022 into Tucson Subaru last September met Joe and bought a new Crosstrek. Returned 3 weeks ago to have it serviced and ended up driving home with a 2022 Chevy Colorado which was not part of the plan. So... two cars within 6 months, Joe had a lot to do with that, he made it for us. Sincerely, Mike & Justine Miller More
Other Employees Tagged: Joe Micoletti, Jennifer Duran, Diego Perez
April 09, 2024
Debbie Bravo came high recommed to us by our family. Debbie Bravo was great, she knew the vehicles, she listened to us and she didn't pressure us at all. I would highly recommend Debbie!! Traci Roberts Debbie Bravo was great, she knew the vehicles, she listened to us and she didn't pressure us at all. I would highly recommend Debbie!! Traci Roberts in the finance dept was also great and very easy to work with. It was a pleasure working with these two ladies!! More
Other Employees Tagged: Curt McHenry, Debbie Bravo
April 07, 2024
Purchased new car traded 1 in. While purchasing a vehicle can be stressful, Everyone involved was great. While purchasing a vehicle can be stressful, Everyone involved was great. More
Other Employees Tagged: Daniel Tennes
April 05, 2024
Everything about working with Tucson Subaru. Edgar was fantastic. I highly encourage everyone to buy their new or used cars there. Edgar was fantastic. I highly encourage everyone to buy their new or used cars there. More
Other Employees Tagged: Edgar Gaxiola
April 02, 2024
Joe M. and team were very responsive and friendly on a very busy and hectic day. Was a wonderful car buying experience. and team were very responsive and friendly on a very busy and hectic day. Was a wonderful car buying experience. More
Other Employees Tagged: Joe Micoletti
April 01, 2024
We felt very welcome from the minute he reached your front door. Someone was always outside greeting guests and ensuring you were directed appropriately. It was surprising how many non-Subaru dealersh front door. Someone was always outside greeting guests and ensuring you were directed appropriately. It was surprising how many non-Subaru dealerships we went to where this was not the case. Patty was the icing on the cake. Every salesperson at each dealership we visited during our exploratory phase was compared to her. They all fell short. And so did the vehicles. We found Patty to be warm and patient while being direct and professional. She knew the features and benefits of the vehicles, she communicated regularly (we never had to chase down info), her explanations and direction was easy to understand, and she was able to get us into the vehicle we needed (wanted). The art of customer service is on the down-swing in nearly every industry. That fact makes Patty so invaluable. This is our first Subaru and it was a terrific experience. More
Other Employees Tagged: Patty Loster
April 01, 2024
I could not be happier with my experience with Tucson Subaru. The process was smooth and stress free. I would make the trip to make another purchase in the future. Subaru. The process was smooth and stress free. I would make the trip to make another purchase in the future. More
Other Employees Tagged: Curt McHenry, Mike Habib
March 29, 2024
Patty and Tracy were both super knowledgeable and helpful in the purchasing process. Patty helped us come to the decision to buy a Subaru. in the purchasing process. Patty helped us come to the decision to buy a Subaru. More
Other Employees Tagged: Patty Loster
March 29, 2024
Estevan Rosas was very pleasant to work with. He answered my questions and he did not pressure me in any way. He was very easy to talk to and cared about my experience buying a new car. Trace He answered my questions and he did not pressure me in any way. He was very easy to talk to and cared about my experience buying a new car. Trace in the finance department was also pleasant to work with. The entire new car buying experience was almost fun and the people I delt with made is easy with no hard selling or stress. Tucson Subaru will be at the top of my list when I am in search of a new vehicle in the future. More
Other Employees Tagged: Estevan Rosas
March 28, 2024
Excellent customer service and personable at the Subaru Dealership in Tucson. I appreciated the ease in process for turning in my lease for another Subaru as an out of state vehicle. I would highly recomme Dealership in Tucson. I appreciated the ease in process for turning in my lease for another Subaru as an out of state vehicle. I would highly recommend this dealership to all Subaru owners. Thank you again for Mike and the Subaru team for going above and beyond! More
Other Employees Tagged: Curt McHenry, Mike Henry