Traci Roberts | Page 263

Excellent, Pressure-Free Experience From The Start From the time we arrived at the dealership to the moment we drove away in our new car, we felt that we were never pressured into a purchase but at the From the time we arrived at the dealership to the moment we drove away in our new car, we felt that we were never pressured into a purchase but at the same time we were never neglected or dismissed. Steve answered all our questions expertly and was patient and understanding of our needs. We highly recommend working with Steve and feel that he is someone that we can rely on and reach out to going forward for any vehicle matters. More

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Customer orientwd Steve Norris was easy going and really listened to what I was looking for in a used car. The Internet tells me I got a great deal on the car and I bel Steve Norris was easy going and really listened to what I was looking for in a used car. The Internet tells me I got a great deal on the car and I believe I did. I met him early in the morning and couldn't get the car till almost 7 at night and he stayed until we were driving it out. The lounge was pleasant and all employees were smiling which makes it feel that we would be treated well. More

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"Ken Murch" Excellent Service I am a 72 year old male, I have purchased numerous cars over the years from various auto dealerships in various states, This is the first time that I I am a 72 year old male, I have purchased numerous cars over the years from various auto dealerships in various states, This is the first time that I have ever had the pleasure to deal with someone that could actually answer questions (both technical and non-technical) about the car I was interested in. Additionally I can say that I felt I was dealing with someone I trusted and felt comfortable with. I also appreciate that there were no "high pressure" sales tactics. Robert Castell More

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Purchase of 2016 Forester Overall a great experience and that's not usually true when one is car buying! Negotiations were simple and straightforward. We felt that we got a g Overall a great experience and that's not usually true when one is car buying! Negotiations were simple and straightforward. We felt that we got a great vehicle at a good and fair price. While in the showroom we were able to observe staff interactions with other customers coming in and out. Staff were friendly and knowledgeable and projected sincerely and honesty in their dealings with us and with other customers as well. More

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Great experience Wanted to help us get into a new car. Did that without being aggressive. Kept in touch and worked out the best deal for us. Wanted to help us get into a new car. Did that without being aggressive. Kept in touch and worked out the best deal for us. More

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Outstanding buying experience with Trent Nichols Second vehicle purchase this year. Worked with Trent Nichols for the second time. He is the best salesman I have dealt with in buying a vehicle. Hi Second vehicle purchase this year. Worked with Trent Nichols for the second time. He is the best salesman I have dealt with in buying a vehicle. Highly recommend. More

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awesome CJ I had been working with C.J. Nichols probably for 3 years , maybe more. I just couldn`t commit to buying a new vehicle. C.J. was always very patient a I had been working with C.J. Nichols probably for 3 years , maybe more. I just couldn`t commit to buying a new vehicle. C.J. was always very patient and never tried to push. He was very understanding of some issues in my life that made me hesitant to commit. I also found he was very knowledgable of the vehicles and encouraged comparisons to other makes. This was the most professional and easy experience I ever had in purchasing a new car. More

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Bought a Crosstrek I had a great experience with Ken Murch. I never felt rushed, ignored or disrespected in the car buying process. He is an experienced pro who knows th I had a great experience with Ken Murch. I never felt rushed, ignored or disrespected in the car buying process. He is an experienced pro who knows the ropes. Nice dealership well managed. I love my new Crosstrek. More

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AWESOME I've bought several cars in my lifetime, the last was 12 years ago. This was the least exhausting and least stressful experience I've had. Absolutel I've bought several cars in my lifetime, the last was 12 years ago. This was the least exhausting and least stressful experience I've had. Absolutely no pressure, just information provided in a friendly atmosphere. If I'd know it was this easy, I would have done it a year ago. Sales person was Trent Nichols, who actually listened (!) patiently and helped me define what I was looking for. WOW. Traci had the financing paperwork done accurately and in record time. Both were a pleasure to work with. More

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thank you thank you Trent Nichols is an awesome sales rep...he was very patient with me and when it came time to do the deal it was effortless...thanks Trent!! Trent Nichols is an awesome sales rep...he was very patient with me and when it came time to do the deal it was effortless...thanks Trent!! More

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