Traci Roberts | Page 275

Flying solo Overall the best car buying experience I've ever had! Thanks to Steve N. for his impeccable professionalism and sincere interest in helping me achiev Overall the best car buying experience I've ever had! Thanks to Steve N. for his impeccable professionalism and sincere interest in helping me achieve what I hoped for in a new car. From the moment I walked in the dealership, the vibe was welcoming, courteous and efficient. The hospitality center is well thought out and generous. Gotta love the dog dishes! Thanks, Tucson Subaru, for setting a new standard of doing business. More

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Great overall experience My last experience buying a car through a small place was absolutely horrible. This time around I went through Subaru and couldn't be happier! I was m My last experience buying a car through a small place was absolutely horrible. This time around I went through Subaru and couldn't be happier! I was made to feel completely at home and was treated with respect and felt like the dealers there made were genuinely concerned with my well being and getting into a vehicle that was right for me. Loved this experience and will be definitely be back in the future. More

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Thanks! We purchased a used Subaru Legacy for our daughter who is living in Flagstaff. We dealt with Trent and had a really fantastic experience. We feel like We purchased a used Subaru Legacy for our daughter who is living in Flagstaff. We dealt with Trent and had a really fantastic experience. We feel like we got a great car that is in really good shape, and it was so easy and non-stressful, even the financial part! More

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Great experience for purchasing my first Subaru! I loved the environment of this dealership. The whole experience was very laid back, yet professional. We never felt pressured in the least to buy or I loved the environment of this dealership. The whole experience was very laid back, yet professional. We never felt pressured in the least to buy or include add-ons. It felt like the staff is their to help you find a vehicle that meets your needs rather than to make a sale. Joe and Traci were very friendly and personable. I have never had such a pleasant car buying experience. I plan to be a Subaru customer for life after this experience. More

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A Very Positive Experience Purchasing the Forester was absolutely the best car buying experience I have ever had. Trent made it possible for me to get exactly what I wanted and Purchasing the Forester was absolutely the best car buying experience I have ever had. Trent made it possible for me to get exactly what I wanted and stay within my budget. Traci handled the financial aspect of the purchase and clearly explained all the available options. Both answered my questions thoroughly and, though I'm sure they had other customers to attend to, made me feel I was the only one there that afternoon. The whole process was surprisingly quick and stress-free. More

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Easy, stress free purchase Great experience buying my Subaru BRZ. The sales people were super nice and helpful and very knowledgeable about the car. The actual purchase was very Great experience buying my Subaru BRZ. The sales people were super nice and helpful and very knowledgeable about the car. The actual purchase was very easy and stress-free. More

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If you want a used car, this is the place. I would definitely recommend Tucson Subaru to anyone who is looking for a used car. The staff was very helpful and willing to negotiate. They do whate I would definitely recommend Tucson Subaru to anyone who is looking for a used car. The staff was very helpful and willing to negotiate. They do whatever it takes to make sure you drive off the lot with a car that you like with a price that you like. The experience was delightful. Kevin Gribble was very knowledgable and helpful. As was Traci when it came to the finances. More

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Second best new car buying experience The First best was also here at Tucson Subaru. Trent Nichols is the best car salesman. This was my second new car purchase with Trent and Tucson Subar The First best was also here at Tucson Subaru. Trent Nichols is the best car salesman. This was my second new car purchase with Trent and Tucson Subaru. Trent is always professional and to the point. He keeps you informed every step of the way. Ordered this car in less than an hour and took about 3 hours once it arrived and was ready for me to pick up. Trent went over all of the new technology in the car with patience until I understood most of it. Traci Roberts has you through the finance process in a flash and actually makes it fun who would know that could be possible. The Dealership is new but is kept immaculate with fresh coffee and snacks at hand all of the time. Everyone is friendly and helpful. I would recommend them to anyone. . More

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Very professional and informative without undue pressure. As we walked toward the entrance we were greeted in a very professional mannor by Manny. With enough small talk to make us comfortable, he then inqui As we walked toward the entrance we were greeted in a very professional mannor by Manny. With enough small talk to make us comfortable, he then inquired as to what we were looking for. He then recommended three models for our consideration. We thought the Legacy was the best option, and Manny then discussed the options we had for a 2015 Legacy. After making our decision, Manny and Tracy made the process of driving off the lot very simple and comfortable. More

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The best buying Experience I have had After purchasing 5 vehicles from 5 different Dealerships in Tucson, I have never encountered the level of service I experienced recently at Tucson Sub After purchasing 5 vehicles from 5 different Dealerships in Tucson, I have never encountered the level of service I experienced recently at Tucson Subaru. I was greeted in a very friendly manner upon arrival and was helped through the entire process with professional courtesy by a very smart, congenial and diligent team. Kevin, my Salesman jumped in and helped me eagerly. I had already shared some of my needs with the very friendly DJ, Sales Manager, and then Kevin began working with me to look at and drive the vehicle. Kevin was very conversational and asked appropriate questions to evaluate my needs and wants for a vehicle. He was extremely patient and understanding with my young car enthusiast son and answered all his questions about the vehicle we were buying as well as the other vehicles in the showroom. The extremely fair and reasonable number negotiation was handled diligently by the teamwork of Kevin and DJ. They coordinated the process to go pretty smoothly. Traci in Finance was very knowledgeable and answered all of my questions in a very simple to understand format and wrapped up the process efficiently. The surrounding staff were all very pleasant and welcoming for the entire time my son and I were at the dealership. We were there on a very busy and unpleasantly hot Saturday but the staff created a pleasant and efficient car buying experience nonetheless. This is hands down the BEST experience I have encountered in any of my experiences in Tucson. More

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