Traci Roberts | Page 276

Sales experience Tucson Subaru This is the 3rd purchase we have made with Tucson Subaru and from the first to this most current visit, the service has been outstanding! Not once ha This is the 3rd purchase we have made with Tucson Subaru and from the first to this most current visit, the service has been outstanding! Not once has there been any issues from service we have received and most importantly when something needed to be addressed, always was immediate action taken without any hassle whatsoever. Something I can say Tucson Subaru exemplies more so than ANY OTHER dealership I have ever done business with. I would like to note special recognition to Trent Nichols and as well previous dealings with Curt McHenry (formal service advisor). Both of these individuals are a perfect example of integrity and what customer service is all about! More

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Authentic Customer Service:) /J.A. von Isser Excellent personalized service. CJ has a genuine interest in not just helping you get the car you want and making a sale; his style includes a sincere Excellent personalized service. CJ has a genuine interest in not just helping you get the car you want and making a sale; his style includes a sincere interest in people. He pays attention, demonstrating flexibility and a sensitivity to his customers unique needs. That makes a positive difference in all our worlds. We, my family, are repeat customers, for good reason! Thank you, CJ More

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Friendly, Honest and Easy I would recommend Tucson Subaru to anyone planning to purchase a new Subaru. I purchased a new Forester and was able to complete the transaction withi I would recommend Tucson Subaru to anyone planning to purchase a new Subaru. I purchased a new Forester and was able to complete the transaction within a few hours. This was inportant as I was from out of town and did not wish to travel again to pick up the vehicle. The team was helpful during the test drive and walking us throught the operation of the new Forester. More

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Competent, Efficient, Pleasant We recommend Tucson Subaru most highly. The entire experience, from test through purchase, was pleasant. During the test drive phase we were helped We recommend Tucson Subaru most highly. The entire experience, from test through purchase, was pleasant. During the test drive phase we were helped to make the appropriate choice for our needs, not directed or pushed in any way. During the purchase phase we were guided in making the appropriate decisions as to add-ons. We don't know how the experience could have been improved on. More

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smooth and painless I leased a 2015 Outback earlier today. It helped that the car I wanted was on the lot. But having previously bought or leased from BMW, Porsche, Lexus I leased a 2015 Outback earlier today. It helped that the car I wanted was on the lot. But having previously bought or leased from BMW, Porsche, Lexus and Mercedes, I can say I'm just as happy, if not happier, with the service. Steve was very informative regarding both the Outback and Subaru in general. The financial part, while not fast, took no longer than I expected. I would and likely will go back in the future. More

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thank you for my beautiful new car ! I keep finding new chores to keep me on the road. The subaru forester I just bought is fun to drive and such a pretty car. It makes me want to take a I keep finding new chores to keep me on the road. The subaru forester I just bought is fun to drive and such a pretty car. It makes me want to take a long road trip to show off my new wheels. Thank you Rudy ! It was a pleasure to work with both you and Traci. I was also surprised and delighted to receive the gorgeous roses. I'm a fan of flowers, and for me they signify a very special event. Thanks all of you for your professionalism and ease of purchase. Sincerely, Caroline More

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A Great Car Buying Experience! My husband and I stopped in to test drive a new Forester and a new XV Crosstrek. Sal helped us out and we were very impressed with his knowledge of t My husband and I stopped in to test drive a new Forester and a new XV Crosstrek. Sal helped us out and we were very impressed with his knowledge of the vehicles. We didn't think we would be able to trade in our current vehicle anytime soon for a new Subaru, however we were pleasantly surprised. Sal knew that we were pressed on time, as we hadn't planned on purchasing a vehicle that day, so we made an appointment to return another day and finish up and he had everything ready to go for us when we arrived. We met Traci in finance and she too was extremely helpful and friendly. Had us in and out in no time. We really appreciated the time Sal took to show us how to work everything in the vehicle and to answer all of our questions. Sal also followed up with us as promised. This was by far the least stressful car buying experience we've had. More

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Low pressure and patience Kevin was great to deal with. Very knowledgeable and asked us what we wanted in a vehicle and showed us the ones that fit our needs. He was very patie Kevin was great to deal with. Very knowledgeable and asked us what we wanted in a vehicle and showed us the ones that fit our needs. He was very patient and we felt no pressure to buy that day. We got a great deal on our 2nd Forester. Traci was our financial person and she was also easy to work with and took time to explain everything in detail. My husband and I were very pleased with the whole experience. More

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New Car Purchase I recently purchased a new Subaru Forester from this dealer. It is a very professional dealership. Chris Smith was my salesperson. He was knowledgeabl I recently purchased a new Subaru Forester from this dealer. It is a very professional dealership. Chris Smith was my salesperson. He was knowledgeable, patient, and helpful with my questions. Also, he didn't pressure me into buying the vehicle or accessories for the vehicle. Traci helped me with the financing. She was no nonsense and straightforward. Both Chris and Traci were efficient and made my car buying experience an easy and painless one. More

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Honesty & No Game Playing Dear Stressed Buyer, My wife and myself were very worried of going to any dealership. We have had our share of really bad sleazy dealership experienc Dear Stressed Buyer, My wife and myself were very worried of going to any dealership. We have had our share of really bad sleazy dealership experiences. We wanted to look at a Forester and decided to test the waters at Tucson Subaru. I was met by Steve Norris and we asked to look at a certain Forester, he was friendly but not pushy. We went on a test drive and again no pressure, he allowed us to decide on where we wanted to drive and what we wanted to check on the vehicle. We decided to buy the car, Steve did not play any running back and forth games with sales manager or try to sneak things past us. We were treated well at the Finance area as well. Traci was great at her job and did not push us to buy anything as we were signing the contract. She left it up to us on what we wanted with no awkward pushy moments. Whole thing took maybe an 2.5 hours start to finish. Would I recommend the dealership; YES Would I buy another vehicle there again;YES ALSO they gave my wife a dozen roses before we left. Love the dealership. We have been averaging two new cars every year and this is by far the best dealership experiance ever. Thanks Terry and Sophia More

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