Hi my name is Traci Roberts and I have been a finance manager for 24 years in the car business. My goal is to help people with their new car purchase and make the paperwork process fun and less stressful for everyone involved. Here at Subaru it is my job to help customers make the best choices of financing options and protection packages to fit your needs and desires. I am a football fan. My team is the Las Vegas Raiders.....don't hold that against me.....lol I have a black cat named RJ that I rescued form PACC 9/18, 2 grey cats named Tom and Jerry that are brothers, they were born 3/17/19 and a ferret named Ted. If you have any questions before, during or after your car purchase, please feel free to contact me.
Read moreDealership Experience
14 yrs
Industry Experience
26 yrs, 11 mos
Languages Spoken
English
2,892 Reviews
Write a Review2892 Reviews of Traci Roberts
October 03, 2014
No nonsense. I was shopping on the Internet when I located an ad for Tucson Subaru. Checked their inventory and requested a quote. Curt McHenry responded and to my I was shopping on the Internet when I located an ad for Tucson Subaru. Checked their inventory and requested a quote. Curt McHenry responded and to my surprise provided me with exactly what I had requested. No Nonsense! The purchase was also No Nonsense everything was exactly as quoted. What a refreshing way to buy a vechile. I drove 400 miles to do business at this dealership and would do so again. Thanks Tucson Subaru. Bty the roses for the wife were a nice touch also. More
Other Employees Tagged: Curt McHenry
October 01, 2014
Thank you Steve Willis We would like to thank everyone at Subaru Tucson for making our purchase quick & easy. First, we want to thank Steve Willis for giving us exceptional We would like to thank everyone at Subaru Tucson for making our purchase quick & easy. First, we want to thank Steve Willis for giving us exceptional service. He made looking for a vehicle easy and not regretful. We purchased our Jeep Liberty with super low mileage and in excellent condition. The staff starting with the receptionist to the detail staff have been very pleasant to work with. Quality team work through out the company is clearly practiced! Thank you Steve Willis for the ease and great customer service. Elaine Corral & Billy Williams More
Other Employees Tagged: Steve Willis
October 01, 2014
A great buying experience!@ The team at Tucson Subaru was outstanding! John, Traci, and Bob were great to work with. They made the buying process very easy and enjoyable. I am ve The team at Tucson Subaru was outstanding! John, Traci, and Bob were great to work with. They made the buying process very easy and enjoyable. I am very thankful to have had the pleasure to work with such a great team. More
Other Employees Tagged: John Petersavage , Bob Wilson
September 30, 2014
Excellent service, quick and easy Rudy and Traci made my first time car dealership buying experience pleasant and easy. I felt comfortable and at ease. Not concerned that I was needi Rudy and Traci made my first time car dealership buying experience pleasant and easy. I felt comfortable and at ease. Not concerned that I was needing to haggle or find a loop hole. Rudy assisted me from my first phone call until the purchase was complete answering al my questions and addressing all my concerns. Traci helped me get a great rate on a loan from the bank and to fully understand the warranty, alarm and other features I was adding to my purchase. I am loving my pre owned Subaru Forester so far. I would definitely recommend them to friends and family. More
Other Employees Tagged: Rudy Burneo
September 30, 2014
excellent service Kevin made buying a car enjoyable. He was personable, respectful, and patient. He was very knowledgeable about different models and features. Kevin wa Kevin made buying a car enjoyable. He was personable, respectful, and patient. He was very knowledgeable about different models and features. Kevin was able to answer our questions and keep a sense of humor. We had a great experience. More
Other Employees Tagged: Kevin Woessner
September 30, 2014
Low Pressure, easy purchase. This was the first Tucson dealership that we visited that we didn't feel "the hard sell". Steve was great in assisting us with our purchase, even thou This was the first Tucson dealership that we visited that we didn't feel "the hard sell". Steve was great in assisting us with our purchase, even though we presented a few hurdles such as being active duty and licensing the car out of Arizona. Steve gave us the information we needed to to make an informed decision between the Forester and the Outback and was readily available when we wanted to test drive them both, again. We found the selection of vehicle and the prices comparable or better than dealers in the Phoenix area. More
Other Employees Tagged: Steve Willis
September 30, 2014
amazing experience!!! Trent Nichols and the whole team at subaru made my first time car buying experience and amazing one.I Walked in nervous about what to expect and from Trent Nichols and the whole team at subaru made my first time car buying experience and amazing one.I Walked in nervous about what to expect and from the moment i walked through the door till i left with my truck i knew i made the right decision. I will always recommend subaru to anyone and when we need to shop for another vehicle we will come back to Trent Nicholas!!! Thank you everyone at subaru for making my life a little easier!!! More
Other Employees Tagged: Trent Nichols
September 30, 2014
Great service Throughout my dealings with Tucson Subaru, they have always been professional and above and beyond. I have purchased numerous vehicles as well as used Throughout my dealings with Tucson Subaru, they have always been professional and above and beyond. I have purchased numerous vehicles as well as used the service department for major and minor services. I have no problem recommending them to all of my friends and family. More
Other Employees Tagged: Trent Nichols
September 29, 2014
Professional ! Being an older couple looking for a new car that will last us a while, we wanted to look at the Outback and Forrester. We were introduced to Curt Mc Being an older couple looking for a new car that will last us a while, we wanted to look at the Outback and Forrester. We were introduced to Curt McHenry and from there on we had every question answered and then some. Curt was very professional and new everything there was to know about the cars we were interested in. He even owns a Subaru himself! Well, needless to say, we did not have far to look, and that day we knew what we wanted. What a personable guy! Oh! We decided on the Outback and love it! P.S. We can't forget Traci Roberts who really knew everything there is to know about purchasing a new car. She took us through the steps with ease. She was great! More
Other Employees Tagged: Curt McHenry
September 27, 2014
ASK FOR TRENT!! HE'S AWESOME!!! Was in the market to buy my first nicer car, I had two things I was looking for, 1.) Something fun to drive and 2.) Under 15k. So I started at Chapman Was in the market to buy my first nicer car, I had two things I was looking for, 1.) Something fun to drive and 2.) Under 15k. So I started at Chapman because my work has affiliations with them. Big mistake. I drove 15 miles, the salesman asked how he could help me I told him those two things and he laughed and asked me if I worked at Starbucks (I'm assuming because I'm young and looking for a reasonably priced vehicle?) So I instantly left that ghetto dealership and went to Subaru where I meant Trent. It took 4 months until I found a vehicle I said yes to, but Trent never gave up, never stopped treating me with respect, and when all was said and done he earned a lifelong customer as I will be doing business exclusively with him when it comes to buying vehicles. And a big shout out to the entire dealership, every single person I came in contact with greeted me with a smile every time. The word "dealership" doesn't do this place justice, it should be called a "dealerfriendship" More
Other Employees Tagged: Dan Ford , Trent Nichols
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