Traci Roberts | Page 283

Our 7th Subaru purchase! GREAT dealer keeps us coming back We are (as you can tell) Subaru people for two reasons: superior cars and a superior dealership in sales and service that backs up the sale ever afte We are (as you can tell) Subaru people for two reasons: superior cars and a superior dealership in sales and service that backs up the sale ever after. Attractive facility -- with dog food and water available! -- but we give the highest praise possible to the great people who work there and the fantastic, reliable service department. We love our new Forester and intend to work with Tucson Subaru for the foreseeable future. More

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Exquisit Service Had such a great experience, the staff was friendly. Flexible and worked with me to come up with an option that was best for me. Had such a great experience, the staff was friendly. Flexible and worked with me to come up with an option that was best for me. More

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Tucson Subaru is a model dealership! We don't buy new cars very often...but when we do, we generally know exactly what we want. The thing we don't like is having to go through the car buy We don't buy new cars very often...but when we do, we generally know exactly what we want. The thing we don't like is having to go through the car buying process. Even though we had never set foot on the Tucson Subaru lot, it felt very comfortable and welcoming right from the start. Steve and Traci were both very accommodating and easy to work with. Did I mention the new Subaru Outback is one beautiful vehicle! Hands down the best experience we've ever had at a car dealership! More

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Got EXACTLY what I wanted :) Both Trent and Traci were wonderful to work with. Trent worked my case days before I went in and did a lot of work to get me exactly what i wanted. I Both Trent and Traci were wonderful to work with. Trent worked my case days before I went in and did a lot of work to get me exactly what i wanted. I started out thinking I wanted to try something different but ended up drawn to what I had originally wanted years ago. Trent didn't try to change my mind or get me in anything I didn't like. He was wonderful in understanding my financial needs. Traci was quick and funny and went over all the details of different options I could add. Overall even though they were VERY busy they still did what they could to make it a great buying experience. More

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Tucson Subaru Experience I bought an outback. This was the best car buying experience I have ever had!!!!!!!! I loved that all the employees patiently answered my 10000000000 I bought an outback. This was the best car buying experience I have ever had!!!!!!!! I loved that all the employees patiently answered my 100000000000000000 questions!!!!!! More

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Excellent customer service and professionalism Mr Trent Nichols was the sales associate that handled my auto purchase. The customer service was excellent and I would recommend Tucson Subaru and Mr. Mr Trent Nichols was the sales associate that handled my auto purchase. The customer service was excellent and I would recommend Tucson Subaru and Mr. Nichols to any customer. I can confidently assure you that you will not be disappointed. The professionalism and satisfaction is second to none. Sincerely, Scott Bean More

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Trust 5th Subaru my wife and I have purchased. Curt McHenry was our service guy for years and has now transitioned to a top-notch sales professional. His de 5th Subaru my wife and I have purchased. Curt McHenry was our service guy for years and has now transitioned to a top-notch sales professional. His detailed knowledge of the product and no-nonsense approach to the buying experience was a big plus. We got the car we wanted for a fair price. Thanks Curt. More

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Tranquil & Smooth Excellent sales with Sal Salgado, as my time was never rushed and hurried. Even the test ride was calm, Sal listened to me as for my needs for the veh Excellent sales with Sal Salgado, as my time was never rushed and hurried. Even the test ride was calm, Sal listened to me as for my needs for the vehicle of choice. He followed up after the sale and assisted me with accessories for my new Subaru xv crosstrek to be installed at the dealership. The parts and service folks are very nice as well. Oh yes Sal was very informed about the vehicle and showed me everything in and out and i glad he did as i learned new things. I would by here again. More

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Good, strong, professional service and friendly people A really good experience. Kevin, our salesperson, was extremely knowledgeable about the car and gave us all the information we needed. This was in st A really good experience. Kevin, our salesperson, was extremely knowledgeable about the car and gave us all the information we needed. This was in stark contrast with another dealership where the information we were given about the car was wrong. My husband had done his research! Kevin on the other hand obviously knew his subject in and out! We appreciated that Kevin was discreet and not pushy. We were given a very detailed sheet with prices and our different finance options, which we took home to think it over. The manager was also friendly and it was obvious that everyone we encountered was committed to professional and sound service. We were a bit stressed about buying a car and we appreciated the relaxed tone and atmosphere. Besides the choice of the car, the service we received played a bit part in our choice of where to buy the car. Tracy, in finances, was also friendly and did not push the options she presented. To top it all, it is a truly dog friendly place...which our little dog appreciated. More

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CJ Nichols is your Subaru man! My husband and I hadn't purchased a new vehicle in over 14 years, so were a little out of practice & mildly stressed about the prospect of dealing wit My husband and I hadn't purchased a new vehicle in over 14 years, so were a little out of practice & mildly stressed about the prospect of dealing with pushy sales people. Our first experience at Subaru, particularly working with CJ Nichols, quickly allayed those stresses. CJ shared both personal and industry safety anecdotes about the car we were looking at. He made us feel confident about our choices without trying to upsell us in any way. On our 2nd visit, we purchased our new Forester! We love it and feel good about the overall experience of purchasing it through CJ. Highly recommend! More

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