Traci Roberts | Page 282

Great experience at Tucson Subaru! Both my husband and I can say the experience of getting a new car was made very easy and non stressful by both CJ Nichols in sales, and Tracie Roberts Both my husband and I can say the experience of getting a new car was made very easy and non stressful by both CJ Nichols in sales, and Tracie Roberts in finance. CJ is very knowledgeable about the Sabaru Forrester and answered all our questions thoroughly. He did not pressure us on buying and showed us several car choices, as well as several purchasing and leasing options. We felt he wanted us to be truly happy with whatever choices we made. He is very personable and we felt we were the center of his attention the entire time he spent with us. Traci was also very thorough. She took her time explaining the entire finance end before we signed. She explained the extras available and did not pressure us to buy anything we might not need, but explained advantages and disadvantages to each. I was impressed with follow up phone calls and e-mails we received that were friendly and informative. Most impressive was the bouquet of roses I received when we were ready to drive our new Forrester off the lot. Many thanks to both these fine Sabaru employees! More

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Genuine Friendly Service Tucson Subaru is a complete pleasure to deal with. I purchased two vehicles in 2014 through Trent Nichols and I have never been treated better or mor Tucson Subaru is a complete pleasure to deal with. I purchased two vehicles in 2014 through Trent Nichols and I have never been treated better or more honestly. He earned my trust enough for me to refer my granddaughter to him. Service has been outstanding and I feel blessed to have Wendy Angelini as my service adviser. John Petersavage's infectious friendliness seems to rule at Tucson Subaru. More

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I'm a Subaru convert! When we decided it was time for a new car, we took a long time doing research, test driving and generally carefully deliberating over our choice. For When we decided it was time for a new car, we took a long time doing research, test driving and generally carefully deliberating over our choice. For our previous four car purchases, we had been loyal to a different dealer/manufacturer, but after meeting with Steve Norris at Tucson Subaru, we were immediately exposed to a new and more pleasurable philosophy about selling cars. Steve listened! He worked with our needs, within our schedule. We made 2-3 visits; Steve initiated 2-3 contacts -- not to pressure us but to let us know when a model had arrived more specific to our needs, or when a particular special would end. Once we were ready to 'pull the trigger,' not only was Steve at his thorough and professional best, all the people with whom we subsequently interacted all worked to ensure a pleasurable buying experience. I'd recommend them to anyone -- and have! More

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In and Out with a New Car! Needed a 4x4 or AWD vehicle. Researched and came up with what we had heard from friends already. Our Outback is great for towing, wrangling large do Needed a 4x4 or AWD vehicle. Researched and came up with what we had heard from friends already. Our Outback is great for towing, wrangling large dogs, and everything else we need it to do. Met Kevin Gribble, test drove the car, had dinner, then came back the next day to buy.. Quick and easy. The color we wanted was not available, but Kevin had one delivered from an out-of-town dealership the next day. Can;t beat that for service! Everyone we've worked with has been very friendly and helpful. So much so, we've already referred someone to Tucson Subaru and he bought one too. More

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Easiest Vehicle Purchase Ever I had been researching SUVs online and was looking for a vehicle that had high gas mileage, was environmentally friendly, had the latest technologies, I had been researching SUVs online and was looking for a vehicle that had high gas mileage, was environmentally friendly, had the latest technologies, and was reasonably priced. Using the EPA gas mileage website it came down to either the new Lexus NX Hybrid or the Subaru Crosstrek XV Hybrid. Amazingly, when I used the build your own car feature on each website and added all of the options I wanted.... the Subaru came in about $20,000 less. So I emailed Tucson Subaru for a quote and Curt McHenry responded within a day. After the new Hybrid Crosstreks arrived my wife and I made an appointment for a test drive, drove it, and loved the car. Since they had just received the exact model vehicle with the color and all the options we had wanted, we bought it. I was a bit suspicious of all of the high praise that Curt has received on this website but we found out it is true. Curt moved to sales from the service department a couple of years ago and he really knows the cars. I challenged him to see how fast we could be out of the dealership with our new car as the Cats were playing that afternoon. We were on our way in less than 4 hours, including the test drive. As others have mentioned Curt answered all of our questions about the car and pointed out each feature and even programmed my wife's phone to sync with the entertainment/Info system. I'd gladly recommend Curt McHenry, Traci Roberts, and Tucson Subaru for anyone looking for a no hassle car buying experience. More

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Great car buying experience! After hunting for the right car and deciding on the Outback - the search was on for one in stock at a good price (based on True Car - KBB - etc.). Be After hunting for the right car and deciding on the Outback - the search was on for one in stock at a good price (based on True Car - KBB - etc.). Because the Outback is in high demand, finding the color and trim we wanted proved to be challenging. We came upon Tucson Subaru via my internet searching. I handled all the negotiations online and via phone and when our car came in, Curt, had it ready for pick up (we had to drive 3 hours from home) along with all the paperwork in process. He left us in good hands with Kevin & Traci and we were out the door in about an hour. We paid a few hundred dollars more than a quote we received from a Denver dealer, however, due to the distance decided we would spend that in travel and bought from Tucson Subaru --- no regrets and would highly recommend them! More

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all my future Subaru purchases will be through Tucson Subaru I recently purchased my second Outback due of the reliability, wonderful customer service I felt with the first purchase and during the period I owne I recently purchased my second Outback due of the reliability, wonderful customer service I felt with the first purchase and during the period I owned the vehicle. More

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A very good car buying experience. Steve Norris made the entire process a pleasure. He answered all questions patiently and volunteered information about new car features we were unawar Steve Norris made the entire process a pleasure. He answered all questions patiently and volunteered information about new car features we were unaware of and above all, there was NO PRESSURE and NO HARD SELL. We will certainly recommend this dealer to all our friends. Thank you Steve and to Traci in Finance. Glyn and Sue. More

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Trent Nichols Great experience buying from Trent, would definitely buy from him again. Service dept is excellent too. Odd that it expects at least 25 words, I' Great experience buying from Trent, would definitely buy from him again. Service dept is excellent too. Odd that it expects at least 25 words, I'm a guy of few words, hope this gets me to 25. More

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Awesome! My first Subaru Kevin W. made my car buying experience a positive one. He made me feel at ease and answered every question I asked and their were a lot. I test drove Kevin W. made my car buying experience a positive one. He made me feel at ease and answered every question I asked and their were a lot. I test drove several different models of Subaru's felt no pressure to purchase. I mentioned I was looking at other dealerships for cars and Kevin encouraged me to continue my search. In our discussion he felt I needed to be happy with my decision rather it was a Subaru or not. I returned to Tucson Subaru the same day and am a proud owner of a Forester. It was, the right choice for me. Thank you Kevin and the Tucson Subaru family. More

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