Traci Roberts | Page 282

4 Subaru's and Counting I've purchased 4 Subaru's from Tucson Subaru over the last 2 years and every experience has been exceptional. CJ Nichols has been my salesperson each I've purchased 4 Subaru's from Tucson Subaru over the last 2 years and every experience has been exceptional. CJ Nichols has been my salesperson each time and has been a true pleasure to work with. CJ made each purchase stress free and truly cared about our needs in a vehicle. I've also had the pleasure of working with Tim Hanson, Traci Roberts, and Louie Ascencio in the Finance department, each and every one of them were caring, considerate, professional, and made the car buying experience an enjoyable one. Servicing my vehicles at Tucson Subaru is always a professional, complete, and stress free experience as well. I would highly recommend Tucson Subaru for your next car purchase, terrific brand and terrific dealership. Tucson Subaru treats you like one of the family. More

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Best car buying experience ever! I have purchased many cars over the years and the professionalism and courtesy I experienced far exceed anything I have seen before. Kevin and Traci a I have purchased many cars over the years and the professionalism and courtesy I experienced far exceed anything I have seen before. Kevin and Traci are awesome! More

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Very happy working with this dealership Curt was very professional in answering our questions, and responded to our email and phone inquiries quickly. Traci Roberts was very efficient and Curt was very professional in answering our questions, and responded to our email and phone inquiries quickly. Traci Roberts was very efficient and personable. The team made the car-buying experience go smoothly and stress-free. More

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John Petersavage is a superstar!! My wife and I went to Tucson Subaru to purchase a Forrester and were impressed with all aspects of the process. All the way from beginning to taking My wife and I went to Tucson Subaru to purchase a Forrester and were impressed with all aspects of the process. All the way from beginning to taking delivery of our new car was a great experience. We highly recommend this dealer to all who are looking for a new vehicle. More

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Made the impossible, possible I came in to to have my 2013 Outback serviced. As I was getting ready to wait, I noticed a sign in the lobby saying Tucson Subaru was looking for cert I came in to to have my 2013 Outback serviced. As I was getting ready to wait, I noticed a sign in the lobby saying Tucson Subaru was looking for certain cars to trade or buy. My car was one of the models. So I thought, why not ask what the value was? I had been struggling to make the large payment and was looking to lower my monthly bills. The problem was my credit, it had taken a hit the past few years and now facing retirement I had no idea how to manage the 5 year loan. Gil had the answer! He said he could put me in a brand new CrossTrek XV with a 3 year lease and still save me $67.00 on my monthly payment. No money down. Traci in Finance gave me the happy news I could also have a 3 year maintenance plan, and be covered for 2 years under warranty. A great deal. I was sold and now happy to say I have a great new car and the sunroof I always wanted! Thank you Tucson Subaru! Gail C. More

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My first Subaru experience CJ and Traci made the whole experience a pleasure. My son was selling his car and I had to convince him to trade it in as part of our package instead CJ and Traci made the whole experience a pleasure. My son was selling his car and I had to convince him to trade it in as part of our package instead. It took 4 months and CJ kept in contact with me the whole time. I had a difficult time deciding between the Outback and Forester as I liked both. CJ was happy to go over the features of each of them several times and did multiple test drives with me. Both the trade-in and sale went very smoothly. More

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Best car buying experience We were greeted by Kevin Woessner outside when we stopped to gather information. A few hours later we leased a 2015 Forester. We had never leased be We were greeted by Kevin Woessner outside when we stopped to gather information. A few hours later we leased a 2015 Forester. We had never leased before and did not think we were going to leave with a new car that day. Kevin was extremely friendly and knowledgable. We have never left a car dealership before feeling valued instead of being manipulated by the sales staff. Keep up the good work. More

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Outstanding Experience Purchasing a Car from Tucson Subaru We just purchased a 2015 Subaru Outback with Joe Micoletti. It is by far the best experience we have ever had with a car purchase from a dealer. We We just purchased a 2015 Subaru Outback with Joe Micoletti. It is by far the best experience we have ever had with a car purchase from a dealer. We were undecided about any car when we arrived, he showed us what they offer, and we never felt pressured or like we were being taken advantage of. After we purchased the car, Joe took a great deal of time to show us how to use all the new features, a nice surprise since the sale was already closed. Traci was wonderful in finance, explaining everything thoroughly and offered several options. We have already recommended Joe to some friends. Thank you Tucson Subaru for employing such great people! More

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One of the very best Tucson has to offer Great experience beginning to end. Friendly and caring staff with great knowledge of their products. Came into "just look" with the no pressure enviro Great experience beginning to end. Friendly and caring staff with great knowledge of their products. Came into "just look" with the no pressure environment it was easy to "just buy". Great sales staff and financing staff. Next car I buy, this dealership is at the top of my list for a new or used vehicle. More

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Above and Beyond the Norm First, I'd like to say that Tucson Subaru provided the best experience I have ever had at a dealership. The friendly staff, their demeanor, and their First, I'd like to say that Tucson Subaru provided the best experience I have ever had at a dealership. The friendly staff, their demeanor, and their overall mission to take care of the customer speaks highly of this organization. I was never pushed or coerced into making a decision and I received all the answers to my questions. Back story: I was preparing for my military deployment and wanted to look at a few cars before I left with the thought of buying one upon my return. First I was shunned at the BMW dealership and I couldn't have been more of a waste of time in their opinion. The salesman didn't even give me his card. I found my way over to Tucson Subaru to look at the Impreza STi so I could find my back to the Subaru family. No STi in stock. It was that point, after hearing my situation, when the GM let me personally drive his Brand New Launch Edition STi, knowing I wasn't going to buy for upwards of a year. I was floored. Customer service means a lot in my book and I truly felt, not only appreciated, but valued as a customer. I told the GM I would be back, and I kept that promise because of the hospitality him and his staff provided. With all the help from John P., Joe M., and Traci, I would like to say Thank You and I truly appreciate the stand up people you really are. Tucson Subaru; placing the customer above the final sale price. Mike More

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