Traci Roberts | Page 284

Great Buying Experience Trent Nichols and the whole team at Tucson Subaru are the very best. I have have never had a car buying experience that was even close. Great follow Trent Nichols and the whole team at Tucson Subaru are the very best. I have have never had a car buying experience that was even close. Great follow up after the sale. Trent will become your newest friend. More

Report | Print

Exemplary Customer Service I bought a used Civic for my daughter at Tucson Subaru from Trent Nichols. The vehicle has since developed some issues but nothing that is extremely I bought a used Civic for my daughter at Tucson Subaru from Trent Nichols. The vehicle has since developed some issues but nothing that is extremely uncommon for a used car with 100K miles. Trent was tremendously knowledgeable and personable and Finance Manager Traci Roberts did a great job thoroughly explaining the warranty and finance options to us. I would have no problem referring someone to Trent and/or Traci for their vehicle needs. More

Report | Print

Thank you! Excellent service, friendly and fair. Steve Norris is a very knowledgeable compassionate salesman and made the vehicle purchase pleasurable. The doz Excellent service, friendly and fair. Steve Norris is a very knowledgeable compassionate salesman and made the vehicle purchase pleasurable. The dozen roses were a beautiful and unexpected gift of appreciation. Thank you!!! I will highly recommend Tucson Subaru to friends and family. More

Report | Print

Sold on Subaru!! Kevin W was wonderful with answering all our questions & getting the deal done, He was professional and a straight shooter. Traci was amazing, she Kevin W was wonderful with answering all our questions & getting the deal done, He was professional and a straight shooter. Traci was amazing, she was professional and funny all at the same time. Both were well trained and would not hesitate to work with them again. Thank You Kevin & Traci More

Report | Print

Best experience at a dealership yet! This is my first experience with a Subaru automobile and with a Subaru dealership. I must say I am very impressed with the Subaru Outback and with the This is my first experience with a Subaru automobile and with a Subaru dealership. I must say I am very impressed with the Subaru Outback and with the friendliness and professionalism of the personnel at the Tucson Subaru dealership. My initial contact, Rudy Burneo, was extremely friendly, helpful, patient, and professional. I will definitely deal with him again for my next new car purchase. If this great service and Outback performance continues, I will probably be a Tucson Subaru customer for many years to come. At this point, I would definitely recommend Rudy Burneo and Tucson Subaru to my friends. More

Report | Print

Great Experience! It was an excellent experience to visit this dealership. It was a long drive but it was worth the trip. I got the Subaru Forester that I wanted and I It was an excellent experience to visit this dealership. It was a long drive but it was worth the trip. I got the Subaru Forester that I wanted and I have to deal with a great staff. The service is beyond excellent. Bob and Traci had been very helpful and very accommodating. And also, thanks for the flowers. More

Report | Print

A Great Experience, A Great Car We visited many dealerships in our quest to buy a replacement vehicle for an older car we had recently sold. Of all the dealerships, Tucson Subaru wa We visited many dealerships in our quest to buy a replacement vehicle for an older car we had recently sold. Of all the dealerships, Tucson Subaru was the friendliest, most informative, and direct. This was due in large part to our salesman, Trent Nichols. There was no back and forth negotiations about price like at the other dealerships. We told trent what we could finance and he gave us the model we could afford. In fact he arranged, with the help of Traci Roberts, a financial plan that gave us a car model one level above what we originally planned for only fifteen dollars more per month. And oh, by the way, our Subaru is one heck of a great car! More

Report | Print

Great help Trent worked me into his already packed schedule when I showed up on a Sat without an appt to look at a car I saw online. Traci helped get a better Trent worked me into his already packed schedule when I showed up on a Sat without an appt to look at a car I saw online. Traci helped get a better APR than the one my credit union offered in my pre-approval. More

Report | Print

Very satisfying We bought a used Subaru that we found on Tucson Subaru's Web site; we worked with Rudy and Traci. Rudy, the sales rep, was charming and thorough, expl We bought a used Subaru that we found on Tucson Subaru's Web site; we worked with Rudy and Traci. Rudy, the sales rep, was charming and thorough, explaining the answers to any questions we had that arose out of our research as well as providing all the possible permutations of payments we requested. Traci, the financial person, was very amiable and personable, and explained all our options very thoroughly, presented us with all the financing alternatives we requested, and handled the paperwork professionally with full explanations. It was refreshing to deal with Traci after some experiences we have had at other dealerships, where the financial people were both indifferent and condescending. Both Rudy and Traci made our car-buying experience painless and pleasant. More

Report | Print

We've worked w/ Curt & Traci several times Having brought in our other Subarus to Curt in the service dept & now having been served by him on the sales floor, we trust his expertise & knowledge Having brought in our other Subarus to Curt in the service dept & now having been served by him on the sales floor, we trust his expertise & knowledge of the cars. This is our 2nd time working w/ Traci on a transaction & as always we appreciate the practical advice! Thank you for the great customer service! More

Report | Print