Tracy Barkus | Page 10

Very professional and courteous,clean customer lounge, kept me informed on the progress of my car service kept me informed on the progress of my car service More

by mlpond66 Verified Customer Verified Customer

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They were excellent direct and extremely informative on what to prepare for in my next visit as well as details on my current. what to prepare for in my next visit as well as details on my current. More

by Cassandra Blakely Verified Customer Verified Customer

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4 hours for my first service on my truck. I was the third person checked in. I watched the waiting room fill up and then empty out. Not one word from anyone about what was going on. I inquire I was the third person checked in. I watched the waiting room fill up and then empty out. Not one word from anyone about what was going on. I inquired about my truck around hour 3 and was told it is being wrapped up. 45 mins later someone finally pulled my truck up. I will never visit this dealership again, and frankly I am contemplating just selling my truck and getting a Tesla, because I won’t have to deal with these xxxxty dealerships every time I need an oil change. More

by bryan79 Verified Customer Verified Customer

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Great service an also quick waited no longer then 30 minutes they also cleaned my car minutes they also cleaned my car More

by kamcuffee1 Verified Customer Verified Customer

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Helpful and got the job done in a timely manner. Discussed the issues I was having and they were quick to help. Discussed the issues I was having and they were quick to help. More

by MICAH.PILILAAU Verified Customer Verified Customer

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I was very disappointed with the entire experience. I sat patiently in their waiting room for almost 2 hours. I finally went and asked how much longer it would be. Turned out my car had been ready for I sat patiently in their waiting room for almost 2 hours. I finally went and asked how much longer it would be. Turned out my car had been ready for over an hour but no one bothered to let me know. I saw the name of the person to contact if I had any questions on the paperwork so I immediately called and left a message. I’ve never received a response. However I’m not completely surprised by this as the buying of my car 6 months before was much the same. The kid that sold it to me couldn’t explain any of the features and was going to call me to set up a time to come back so he could show me everything. Still waiting on that call, thankfully not holding my breath. More

by SUPERG123 Verified Customer Verified Customer

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The service tech was very polite and accommodating. She listen to my questions and explained everything in a way I could understand. She was very transparent with the estimated costs associated with She listen to my questions and explained everything in a way I could understand. She was very transparent with the estimated costs associated with the service I inquired about. I overall would say my experience was excellent. More

by SHASHONNA Verified Customer Verified Customer

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After inspection, the cooling tank is completely empty, the alignment is not made correctly, the steering wheel is turned 5-7 degrees to the side and failed to adjust, all wheels are pumped up to 41psi. the alignment is not made correctly, the steering wheel is turned 5-7 degrees to the side and failed to adjust, all wheels are pumped up to 41psi. More

by bogdanbabchyk3440Bogdan Verified Customer Verified Customer

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The rep were very helpful, informative and work down on the car was done on time the car was done on time More

by irenebodenmiller Verified Customer Verified Customer

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They have great customer service in general but this time it took the guy 40 minutes to get the car to me so I could driive itback home. Servuce dept great, customet reo great, kud looking for my car...no se it took the guy 40 minutes to get the car to me so I could driive itback home. Servuce dept great, customet reo great, kud looking for my car...no sense of urgency. More

by GABYMwhimzy Verified Customer Verified Customer

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